Utilities in <u>Stowmarket

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A Complete Guide to Utilities in Stowmarket

Are you moving and want to know more about Stowmarket? Our comprehensive utilities guide to Stowmarket is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Stowmarket water and sewerage. Keep reading to learn everything about utilities in Stowmarket.

About Stowmarket, Suffolk

Stowmarket IP14 has a population of 19,280 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Stowmarket?

Stowmarket water services are provided by Anglian Water. In the table below are the contact numbers for Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Stowmarket

Speaking to an advisor at Anglian Water or Essex & Suffolk Water is one of many contact methods to talk about your Stowmarket water issues.

Anglian Water telephone numbers

In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below you will find the telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also write to Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can even send your message through the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Stowmarket

Water bill in Stowmarket

Water rates in Stowmarket are based on if your home has a water meter or not. You can easily find out whether your Stowmarket water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Stowmarket water rates will have a meter number listed on their water bills.

Metered Customers in Stowmarket

Customers with a water meter at their Stowmarket house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges cover the consumption at your Stowmarket home.

Unmetered Customers in Stowmarket

Customers without a meter at their Stowmarket home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Stowmarket home.

Water rates for unmetered customers in Stowmarket is based on the rateable value of your home. The rateable value part of your Stowmarket water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Stowmarket might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Stowmarket?

The average water bill Stowmarket residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Stowmarket water bill?

First, you must sign up and register with Anglian Water or Essex & Suffolk Water. After you register your details with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Stowmarket bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Stowmarket?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Stowmarket IP14, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stowmarket Water Frequently Asked Questions

Below we have answered some common questions that customers in Stowmarket have about their water supply.

Frequently Asked Questions About Water in Stowmarket

Is water from the tap in Stowmarket safe to drink?

Yes! The tap water is safe to drink in Stowmarket. You can rest assured that Stowmarket water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Stowmarket water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Stowmarket water to make it drinkable.

Where does the water in Stowmarket come from?

There are three main sources of water that supply Stowmarket:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Stowmarket

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Stowmarket is more than 201ppm, that makes the water hardness in Stowmarket is rated as hard water.

What does this mean?

The water supply to your home in Stowmarket contains an elevated level of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Stowmarket.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stowmarket No Water

If there isn't any running water in your Stowmarket home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Stowmarket.

If there is no water at your Stowmarket home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Stowmarket.

If you don't have any cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Anglian Water or Essex & Suffolk Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Stowmarket water leak or flooding

Stowmarket water problems could be anything from a burst water main or flooding, to a leak in your Stowmarket home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Stowmarket property, you should try to do one of the following as long as it's safe to do so:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and fill in the form to report the problem.

Why does the water in Stowmarket taste strange?

If you detect a difference in smell or taste of your Stowmarket water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Stowmarket water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Stowmarket water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Anglian Water or Essex & Suffolk Water on the contact details above.

Broadband in Stowmarket IP14

Stowmarketinternet connected globe

The speed of your internet connection at your Stowmarket home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test your internet speed and see how it compares to the average internet speed in Stowmarket with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stowmarket Average Download Speed Stowmarket Average Upload Speed
53.00 Mbps 12.55 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Stowmarket. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it's the only type of internet connection currently available.

Things to consider when searching for a broadband provider in Stowmarket?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet can be unnerving. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Stowmarket.

Availability

The first thing to consider when searching for a broadband provider in Stowmarket is the issue of availability. Whilst many homes in Stowmarket should be able to enjoy fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Stowmarket?

  • Fibre broadband
    • This is the fastest type of connection you can get in Stowmarket
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Stowmarket homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Stowmarket.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Stowmarket.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Stowmarket broadband value for money

Stowmarket broadband bill

Another important consideration is the monthly cost of broadband in Stowmarket. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Stowmarket. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Stowmarket Broadband Reliability

The reliability of broadband in Stowmarket must also be considered, with many people working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is a priority.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Stowmarket home is going to be important.

Stowmarket broadband customer support

Our final tip, the customer service of your Stowmarket internet connection is of utmost importance. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Stowmarket.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Stowmarket ask about their broadband.

Broadband FAQs

What's the average broadband speed in Stowmarket?

The average internet speed in Stowmarket is:

Stowmarket Average Download Speed Stowmarket Average Upload Speed
53.00 Mbps 12.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Stowmarket, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Stowmarket property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should choose when signing up for broadband in Stowmarket.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Stowmarket

Corded telephone area code Stowmarket

The telephone area code, sometimes called the landline dialling code, for Stowmarket is 01449. If you call someone in Stowmarket, and you are not in the same area, you should add 01449 before the number you're trying to call.

How much does an 01449 Stowmarket call cost?

If calls are included with your mobile or landline tariff, the phone call should be included as part of your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Stowmarket

Residents in Stowmarket are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Stowmarket home to the electricity grid and gas networks.

More often than not you won't need to contact the Stowmarket distribution network operator, but should you ever need to, you can quickly find out which DNO covers Stowmarket in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Stowmarket

The electricity distribution network operator for Stowmarket is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stowmarket

There are no power plants within a 10 mile radius of Stowmarket.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Stowmarket

You might be wondering which municipalities are within reach of Stowmarket, in the below table you will find the five nearest towns and cities to Stowmarket.

Closest five municipalities to Stowmarket
Municipality Distance from Stowmarket
Creeting St. Mary 8.96 miles
Witnesham 8.96 miles
Claydon 8.96 miles
Henley 8.96 miles
Barham 8.96 miles