Utilities in <u>Stud Green

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A Complete Guide to Utilities in Stud Green

If you just moved and have some questions about Stud Green? Our comprehensive utilities guide to Stud Green is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Stud Green water and sewerage. Keep reading to learn everything about utilities in Stud Green.

About Stud Green, Berkshire

Stud Green SL6 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Stud Green?

Stud Green water utilities are supplied by Affinity Water. Here are the main contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

How to reach your water providers in Stud Green

Calling a phone number for Affinity Water, South East Water or Southern Water is one of many options to talk about your Stud Green water issues.

Affinity Water phone numbers

In the table below we have listed the main phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water phone numbers

In the table below we have listed the main phone numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Southern Water phone numbers

In the table below we have listed the main phone numbers for Southern Water general enquiries and emergencies.

Southern Water telephone number Southern Water Emergency telephone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below we have listed the main phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Affinity Water is one of many options to talk about your Stud Green water issues.

Write to Affinity Water, South East Water, Southern Water or Thames Water

You can also get in touch with Affinity Water, South East Water, Southern Water or Thames Water, by composing a letter or sending an email. You can also submit your request on the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

Customer that want to post a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

Customers that would rather email Southern Water, you can use the email address below:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Stud Green

Water bill in Stud Green

Water rates in Stud Green are based on if your home has a water meter or not. You can easily check if your Stud Green water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Stud Green water rates will have a meter number listed on their water bills.

Metered Customers in Stud Green

Customers that have a water meter at their Stud Green home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. Whilst the variable charges cover the consumption at your Stud Green home.

Unmetered Customers in Stud Green

Customers without a meter at their Stud Green home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Stud Green home.

The rate unmetered customers pay for water in Stud Green will be based on the rateable value of your home. The rateable value calculation of your Stud Green water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Stud Green could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Stud Green?

The average water bill Stud Green residents are charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
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How do I pay my Stud Green water bill?

First, you must sign up and register with Affinity Water, South East Water, Southern Water, or Thames Water. After you register your details with Affinity Water, South East Water, Southern Water, or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Stud Green bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Stud Green?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Stud Green SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Stud Green Water Frequently Asked Questions

Below we have answered some common questions that customers in Stud Green have about their water supply.

Frequently Asked Questions About Water in Stud Green

Is the tap water in Stud Green safe to drink?

Yes! The tap water is safe to drink in Stud Green. You can rest assured that Stud Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Stud Green water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Stud Green water to make it drinkable.

Where does the water in Stud Green come from?

There are three main sources of water that supply Stud Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Stud Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Stud Green is higher than 276ppm, that means the water hardness in Stud Green is rated as very hard water.

What does this mean?

The clean water supply to your home in Stud Green contains slightly elevated levels of minerals that cause hard water. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Stud Green.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Stud Green No Water

If there isn't any running water in your Stud Green home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Stud Green.

If there is no water at your Stud Green home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Stud Green.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Affinity Water, South East Water, Southern Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water, South East Water, Southern Water, or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Stud Green water leak or flooding

Stud Green water problems might include anything from flooding or a leak, to a burst water main in your Stud Green home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Stud Green property, you need to do one of the following as quickly as you can:

  1. Call Affinity Water, South East Water, Southern Water, or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water, South East Water, Southern Water, or Thames Water website and fill out the online form.

Why does the water in Stud Green taste strange?

If you detect a difference in smell or taste of your Stud Green water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Stud Green water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Stud Green water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Affinity Water, South East Water, Southern Water, or Thames Water via the contact channels listed above.

Broadband in Stud Green SL6

Stud Greeninternet connected globe

The speed of your internet connection at your Stud Green home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average internet speed in Stud Green with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Stud Green Average Download Speed Stud Green Average Upload Speed
88.10 Mbps 22.33 Mbps
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The internet connection type you have can have an effect on the speed you get in Stud Green. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection currently available.

Things to consider when picking a broadband provider in Stud Green?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. Worry not, we've listed the four important points worth considering before picking a broadband provider in Stud Green.

Availability

The first point to bear in mind whilst picking a broadband provider in Stud Green is the issue of availability. Most homes in Stud Green should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Stud Green?

  • Fibre broadband
    • This is the fastest available internet connection in Stud Green
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Stud Green homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Stud Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Stud Green.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Stud Green broadband value for money

Stud Green broadband bill

You should also think about how much it costs for the broadband in Stud Green. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal when you sign up for a internet service in Stud Green. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Stud Green Broadband Reliability

How reliable the broadband is in Stud Green also needs consideration, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Stud Green home is going to be important.

Stud Green broadband customer service

Finally, the technical support for your Stud Green broadband connection is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Stud Green.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Stud Green have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Stud Green?

The average internet speed in Stud Green is:

Stud Green Average Download Speed Stud Green Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Stud Green, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Stud Green property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

It really does depend on how you will use the internet. Have a look at the following table for a general idea what sort of download speed you should choose when getting connected in Stud Green.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Stud Green

Corded telephone area code Stud Green

The telephone dialling code, sometimes called the area code, for Stud Green is 01806. When making a call to someone in Stud Green, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Stud Green call cost?

If calls are included with your mobile or landline tariff, then the call cost will probably be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Stud Green

Residents of Stud Green are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Stud Green home to the electricity grid and gas networks.

Most of the time you won't need to contact the Stud Green distribution network operator, but should you ever need to, you can quickly find out which DNO covers Stud Green below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Stud Green

The electricity distribution network operator for Stud Green is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Stud Green

There are no power plants within a 10 mile radius of Stud Green.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Stud Green

You might be wondering which municipalities are nearby Stud Green, we've found the five nearest towns and cities to Stud Green.