Utilities in <u>Sturmer

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Your Complete Guide to Utilities in Sturmer

If you just moved and have some questions about Sturmer? Our complete guide to utilities in Sturmer is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Sturmer water and sewerage. Keep reading to learn everything about utilities in Sturmer.

About Sturmer, Essex

Sturmer CB9 has a population of 492 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Sturmer?

Sturmer water services are provided by Anglian Water. Below are the main phone numbers for Anglian Water, and Cambridge Water:

Getting in touch with your water suppliers for Sturmer

Speaking to an advisor at Anglian Water or Cambridge Water is one of many options to discuss your Sturmer water issues.

Anglian Water telephone numbers

Below, you can find the principal telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Cambridge Water telephone numbers

Below, you can find the principal telephone numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water telephone number Cambridge Water Emergency telephone number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

Additionally, you can communicate with Anglian Water or Cambridge Water, by composing a letter or sending an email. You can also send your request via the Anglian Water or Cambridge Water website.

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cambridge Water

Customer that want to post a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG

Price of water in Sturmer

Water bill in Sturmer

Water rates in Sturmer will vary depending on if your home has a water meter or not. You can easily check if your Sturmer water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Sturmer water rates will have a meter number listed on their water bills.

Metered Customers in Sturmer

Customers that have a water meter at their Sturmer house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges are for the consumption at your Sturmer home.

Unmetered Customers in Sturmer

Customers who don't have a meter at their Sturmer home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Sturmer home.

The rate unmetered customers pay for water in Sturmer will be based on the rateable value of your home. The rateable value part of your Sturmer water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Sturmer could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Sturmer?

The average water bill Sturmer residents are charged varies between water suppliers. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
Anglian Water £16.83 £202
Cambridge Water £12.33 £148
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How do I pay my Sturmer water bill?

First of all, you will need to register with Anglian Water or Cambridge Water. After you've registered with Anglian Water or Cambridge Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Sturmer bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Cambridge Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Sturmer?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Sturmer CB9, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Sturmer Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Sturmer have about their water supply.

Frequently Asked Questions About Water in Sturmer

Is tap water in Sturmer safe to drink?

Yes! The tap water is safe to drink in Sturmer. You can rest assured that Sturmer water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Sturmer water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Sturmer water to make it drinkable.

Where does the water in Sturmer come from?

There are three main sources of water that supply Sturmer:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Sturmer

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Sturmer is higher than 201ppm, this means the water in Sturmer is rated as hard water.

What does this mean?

The water being supplied to your home in Sturmer contains an elevated level of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Sturmer.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Sturmer No Water

If you don't have any running water in your Sturmer home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Sturmer.

If there is no water at your Sturmer home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Sturmer.

If you don't have any cold water, not even a trickle, contact Anglian Water or Cambridge Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Anglian Water or Cambridge Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Anglian Water or Cambridge Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Sturmer water leak or flooding

Sturmer water problems might include anything from flooding or a leak, to a burst water main in your Sturmer home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Sturmer property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Anglian Water or Cambridge Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the Anglian Water or Cambridge Water website and fill out the online form.

Why does the water in Sturmer taste strange?

If you find the taste or smell is different with your Sturmer water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Sturmer water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Sturmer water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Anglian Water or Cambridge Water using the contact information above.

Internet in Sturmer CB9

Sturmerinternet connected globe

The broadband speed you get at your Sturmer home can vary depending on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test the speed of your connection and see how it compares to the average connection speed for Sturmer with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Sturmer Average Download Speed Sturmer Average Upload Speed
60.35 Mbps 18.60 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Sturmer. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection that's available.

Things to consider when picking a broadband provider in Sturmer?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider can be unnerving. Don't worry, we've listed the four important points that you should consider when picking a broadband provider in Sturmer.

Availability

The first thing to consider before picking a broadband provider in Sturmer is what's available. Most homes in Sturmer should have access to fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Sturmer?

  • Fibre broadband
    • This is the fastest available internet connection in Sturmer
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Sturmer homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Sturmer.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Sturmer.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Sturmer broadband cost

Sturmer broadband bill

You also need to consider the price you pay for broadband in Sturmer. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal before you commit to a broadband connection in Sturmer. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Sturmer Broadband Reliability

The reliability of broadband in Sturmer must also be considered, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Sturmer home is going to be important.

Sturmer broadband customer service

Our final tip, the customer support of your Sturmer broadband internet is of utmost importance. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently should be considered when selecting an internet provider in Sturmer.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Sturmer have about broadband internet.

Broadband FAQs

What's the average broadband speed in Sturmer?

The average broadband speed in Sturmer is:

Sturmer Average Download Speed Sturmer Average Upload Speed
60.35 Mbps 18.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Sturmer, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Sturmer home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

What speed internet is best for me?

That will be dependant on what kind of internet user you are. Have a look at the following table for a general idea what sort of download speed you should pick for a broadband service in Sturmer.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone area code for Sturmer

Corded telephone area code Sturmer

The landline area code, sometimes called the dialling code, for Sturmer is 01806. If you're calling somebody in Sturmer, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Sturmer call cost?

If you have a call plan with your mobile or landline tariff, then the call cost should be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Sturmer

Residents in Sturmer are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Sturmer home to the gas network and electricity grid.

More often than not you will never need to ever contact the Sturmer distribution network operator, but if you do, you can find the distribution network operator for Sturmer below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Sturmer

The electricity distribution network operator for Sturmer is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Sturmer

There are no power plants within a 10 mile radius of Sturmer.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Sturmer

You might be wondering which municipalities are close to Sturmer, we've found the five closest municipalities to Sturmer.

Closest five municipalities to Sturmer
Municipality Distance from Sturmer
Steeple Bumpstead 0.01 miles
Little Wratting 0.01 miles
Little Thurlow 0.01 miles
Little Bradley 0.01 miles
Kedington 0.01 miles