Utilities in <u>Sudbury

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Your Complete Guide to Utilities in Sudbury

Are you moving and want to know more about Sudbury? Our complete guide to utilities in Sudbury is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Sudbury water and sewerage. Keep reading to learn everything about utilities in Sudbury.

About Sudbury, Essex

Sudbury CO10 has a population of 22,213 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Sudbury?

Sudbury water services are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water:

Getting in touch with your water supplier for Sudbury

Calling a phone number for Anglian Water is one of many contact methods to discuss your Sudbury water issues.

In the table below you will find the contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

You can also write to Anglian Water, you have the choice of posting a letter or sending an email. You can even send your message through the Anglian Water website.

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Price of water in Sudbury

Water bill in Sudbury

Water rates in Sudbury depend on whether your home has a water meter or not. You can easily check if your Sudbury water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Sudbury water rates will have a meter number listed on their water bills.

Metered Customers in Sudbury

Customers that have a water meter at their Sudbury property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water. Whilst the variable charges cover the consumption at your Sudbury home.

Unmetered Customers in Sudbury

Customers who don't have a meter at their Sudbury home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Sudbury home.

The rate unmetered customers pay for water in Sudbury will be based on the rateable value of your home. The rateable value calculation of your Sudbury water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Sudbury could be cheaper.

Customers with large households are unlikely to see any savings by having a meter installed.

How much is the average water bill in Sudbury?

The average water bill Sudbury residents are being charged is £16.83 monthly, which works out at £202 annually.

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How do I pay my Sudbury water bill?

First, you must sign up and register with Anglian Water. Once you've registered an account with Anglian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Sudbury bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Sudbury?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Sudbury CO10, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Sudbury Water Frequently Asked Questions

Below we have answered some common questions that customers in Sudbury have about their water supply.

Frequently Asked Questions About Water in Sudbury

Is water from the tap in Sudbury safe to drink?

Yes! It's safe to drink the tap water in Sudbury. You can rest assured that Sudbury water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Sudbury water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Sudbury water to make it drinkable.

Where does the water in Sudbury come from?

There are three main sources of water that supply Sudbury:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Sudbury

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Sudbury is fewer than 200ppm, that means the water hardness in Sudbury is rated as medium water.

What does this mean?

The water being supplied to your home in Sudbury over. medium water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Sudbury.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Sudbury No Water

If there isn't any running water in your Sudbury home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Sudbury.

If there is no water at your Sudbury home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Sudbury.

If your home has no cold water, not even a trickle, contact Anglian Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Anglian Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Anglian Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Sudbury water leak or flooding

Sudbury water problems might include anything from flooding or a leak, to a burst water main in your Sudbury home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Sudbury property, you need to do one of the following as quickly as you can:

  1. Ring Anglian Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Anglian Water website and fill out the online form.

Why does the water in Sudbury taste strange?

If you notice a change in taste or smell with your Sudbury water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Sudbury water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Sudbury water.

If you are unsure about your water's appearance, smell, or taste, you can speak to Anglian Water using the contact information above.

Broadband in Sudbury CO10

Sudburyinternet connected globe

The speed of your broadband connection at your Sudbury home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average internet speed in Sudbury with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Sudbury Average Download Speed Sudbury Average Upload Speed
59.63 Mbps 17.70 Mbps
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The type of internet connection you have can affect your download and upload speed in Sudbury. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it's the only type of internet connection that's available.

Things to consider when choosing an internet provider in Sudbury?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Sudbury.

Availability

The first thing you need to think about before choosing an internet provider in Sudbury is the availability. Most homes in Sudbury should have access to superfast' or fibre connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Sudbury?

  • Fibre broadband
    • This is fastest connection that's currently available in Sudbury
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Sudbury homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Sudbury.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Sudbury.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Sudbury broadband cost

Sudbury broadband bill

You also need to consider the price you pay for broadband in Sudbury. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet connection in Sudbury. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Sudbury Broadband Reliability

How reliable the broadband is in Sudbury should also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work is really important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Sudbury home is going to be important.

Sudbury broadband technical support

Lastly, the customer service of your Sudbury internet connection is really important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query in a fast and efficient manner should be considered when selecting an internet provider in Sudbury.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Sudbury have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Sudbury?

The average internet speed in Sudbury is:

Sudbury Average Download Speed Sudbury Average Upload Speed
59.63 Mbps 17.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Sudbury, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Sudbury property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on how you will use the internet. Check out the table below to find out the kind of broadband speed you should pick for a broadband service in Sudbury.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the landline area code in Sudbury

Corded telephone area code Sudbury

The telephone dialling code, sometimes called the area code, for Sudbury is 01787. When making a call to someone in Sudbury, and you're located in a different region, you will need to add 01787 before the number you're trying to call.

How much does an 01787 Sudbury call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call is likely to be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Sudbury

People living in Sudbury can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Sudbury home to the gas and electricity networks.

Most of the time you will never need to ever contact the Sudbury distribution network operator, but should you ever need to, you can quickly find out which DNO covers Sudbury below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Sudbury

The electricity distribution network operator for Sudbury is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Sudbury

There are no power plants within a 10 mile radius of Sudbury.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Sudbury

If you've ever wondered which municipalities are within reach of Sudbury, in the table below you can see the five nearest towns and cities to Sudbury.

Closest five municipalities to Sudbury
Municipality Distance from Sudbury
Sturmer 5.83 miles
Steeple Bumpstead 5.83 miles
Little Wratting 5.83 miles
Little Thurlow 5.83 miles
Little Bradley 5.83 miles