Utilities in <u>Sunningdale

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A Complete Guide to Utilities in Sunningdale

Are you moving and want to know more about Sunningdale? Our comprehensive utilities guide to Sunningdale will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Sunningdale water and sewerage. Keep reading to learn everything about utilities in Sunningdale.

About Sunningdale, Berkshire

Sunningdale SL5 has a population of 5,347 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Sunningdale?

Sunningdale water utilities are supplied by Affinity Water. In the table below are the contact numbers for Affinity Water, and Thames Water:

Getting in touch with your water suppliers for Sunningdale

Speaking to an advisor at Affinity Water or Thames Water is one of many contact methods to talk about your Sunningdale water account.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

You can also write to Affinity Water or Thames Water, either by email or with a letter in the post. You can also submit your request on the Affinity Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Sunningdale

Water bill in Sunningdale

Water rates in Sunningdale are based on if your home has a water meter or not. It's easy to find out if your Sunningdale water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Sunningdale water rates will have a meter number listed on their water bills.

Metered Customers in Sunningdale

Customers that have a water meter at their Sunningdale house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges cover the consumption at your Sunningdale home.

Unmetered Customers in Sunningdale

Customers without a meter at their Sunningdale home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Sunningdale home.

Water rates for unmetered customers in Sunningdale is based on the rateable value of your home. The rateable value of your Sunningdale water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Sunningdale might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Sunningdale?

The average water bill Sunningdale residents are billed can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Sunningdale water bill?

First, you must sign up and register with Affinity Water or Thames Water. Once you've registered an account with Affinity Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Sunningdale bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Sunningdale?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Sunningdale SL5, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Sunningdale Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Sunningdale have about their water supply.

Frequently Asked Questions About Water in Sunningdale

Is water from the tap in Sunningdale safe to drink?

Yes! It's safe to drink the tap water in Sunningdale. You can rest assured that Sunningdale water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Sunningdale water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Sunningdale water to make it drinkable.

Where does the water in Sunningdale come from?

There are three main sources of water that supply Sunningdale:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Sunningdale

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Sunningdale is over 276ppm, this means the water in Sunningdale is rated as very hard water.

What does this mean?

The water being supplied to your home in Sunningdale contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Sunningdale.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Sunningdale No Water

If you don't have any running water in your Sunningdale home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Sunningdale.

If there is no water at your Sunningdale home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Sunningdale.

If you don't have any cold water, not even a trickle, contact Affinity Water or Thames Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Affinity Water or Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Sunningdale water leak or flooding

Sunningdale water problems could be anything from a burst water main or flooding, to a leak in your Sunningdale home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Sunningdale property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Affinity Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Affinity Water or Thames Water website and fill out the online form.

Why does the water in Sunningdale taste strange?

If you detect a difference in smell or taste of your Sunningdale water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Sunningdale water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Sunningdale water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Affinity Water or Thames Water via the contact channels listed above.

Broadband in Sunningdale SL5

Sunningdaleinternet connected globe

The speed of your broadband connection at your Sunningdale home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average internet speed in Sunningdale with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Sunningdale Average Download Speed Sunningdale Average Upload Speed
70.67 Mbps 13.07 Mbps
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The internet connection type you have can affect your download and upload speed in Sunningdale. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection currently available.

What to look for when searching for a broadband provider in Sunningdale?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've covered four main points that you should consider when searching for a broadband provider in Sunningdale.

Availability

The first thing you need to think about when searching for a broadband provider in Sunningdale is the issue of availability. The majority of homes in Sunningdale should have access to fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Sunningdale?

  • Fibre broadband
    • This is the fastest type of connection you can get in Sunningdale
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Sunningdale homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Sunningdale.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Sunningdale.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Sunningdale broadband cost

Sunningdale broadband bill

You should also think about how much it costs for the broadband in Sunningdale. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a internet connection in Sunningdale. Some providers may even increase the price before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Sunningdale Broadband Reliability

The reliability of the broadband connection is in Sunningdale also needs consideration, with many people working from home full-time or just a few days per week, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're watching movies online or gaming online that without a reliable internet connection for your Sunningdale home is something to think about.

Sunningdale broadband customer support

Our final tip, the customer support of your Sunningdale internet connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that can deal with your problem efficiently and quickly is definitely something worth considering when selecting an internet provider in Sunningdale.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Sunningdale have about broadband internet.

Broadband FAQs

Is the internet fast in Sunningdale?

The average internet speed in Sunningdale is:

Sunningdale Average Download Speed Sunningdale Average Upload Speed
70.67 Mbps 13.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Sunningdale, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Sunningdale house. This means it's very fast and extremely reliable. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Have a look at the following table for a rough guide to the kind of broadband speed you should pick when getting connected in Sunningdale.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the landline area code in Sunningdale

Corded telephone area code Sunningdale

The landline area code, sometimes called the dialling code, for Sunningdale is 01344. If you're calling somebody in Sunningdale, and you're located in a different region, you should add 01344 before the number you're trying to call.

How much does an 01344 Sunningdale call cost?

If calls are included with your landline or mobile tariff, the phone call should be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Sunningdale

Residents in Sunningdale are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Sunningdale home to the gas network and electricity grid.

More often than not you won't need to speak to the Sunningdale distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Sunningdale in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Sunningdale

The electricity distribution network operator for Sunningdale is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Sunningdale

There are no power plants within a 10 mile radius of Sunningdale.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Sunningdale

Perhaps you're wondering which towns and cities are nearby Sunningdale, in the table below you can see the five closest municipalities to Sunningdale.

Closest five municipalities to Sunningdale
Municipality Distance from Sunningdale
Ascot 0.01 miles
North Ascot 0.01 miles
Cheapside 0.01 miles
Burleigh 0.01 miles