Utilities in <u>Sunninghill

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A Complete Guide to Utilities in Sunninghill

Are you moving and want to know more about Sunninghill? Our comprehensive utilities guide to Sunninghill will explain in detail everything about broadband, area codes, power generation and energy distributors, and Sunninghill water and sewerage. Keep reading to learn everything about utilities in Sunninghill.

About Sunninghill, Berkshire

Sunninghill SL5 has a population of 11,603 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Sunninghill?

Sunninghill water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water, and Thames Water:

Getting in touch with your water suppliers for Sunninghill

Calling a phone number for Affinity Water or Thames Water is one of many contact methods to talk about your Sunninghill water problems.

Affinity Water phone numbers

Below, you can find the principal phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water phone numbers

Below, you can find the principal phone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

You can also write to Affinity Water or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Affinity Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Sunninghill

Water bill in Sunninghill

Water rates in Sunninghill depend on whether your home has a water meter or not. It's easy to find out if your Sunninghill water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Sunninghill water rates will have a meter number listed on their water bills.

Metered Customers in Sunninghill

Customers with a water meter at their Sunninghill property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges cover the consumption at your Sunninghill home.

Unmetered Customers in Sunninghill

Customers without a meter at their Sunninghill home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Sunninghill home.

As an unmetered customer, the rate you pay for water in Sunninghill is going to be based on the rateable value of your home. The rateable value calculation of your Sunninghill water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Sunninghill could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Sunninghill?

The average water bill Sunninghill residents are being charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my Sunninghill water bill?

First of all, you will need to register with Affinity Water or Thames Water. After you register your details with Affinity Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Sunninghill bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Sunninghill?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Sunninghill SL5, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Sunninghill Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Sunninghill have about their water supply.

Frequently Asked Questions About Water in Sunninghill

Is tap water in Sunninghill safe to drink?

Yes! You can drink the tap water in Sunninghill. You can rest assured that Sunninghill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Sunninghill water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Sunninghill water to make it drinkable.

Where does the water in Sunninghill come from?

There are three main sources of water that supply Sunninghill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Sunninghill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Sunninghill is over 276ppm, that means the water hardness in Sunninghill is rated as very hard water.

What does this mean?

The clean water supply to your home in Sunninghill contains slightly elevated levels of minerals that cause hard water. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Sunninghill.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Sunninghill No Water

If you don't have any running water in your Sunninghill home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Sunninghill.

If there is no water at your Sunninghill home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue is probably going to be with your home plumbing and not a problem affecting Sunninghill.

If there is no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Affinity Water or Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Sunninghill water leak or flooding

Sunninghill water problems can include anything from a leak, a burst water main, or flooding in your Sunninghill home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Sunninghill property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Affinity Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in Sunninghill taste strange?

If you notice a change in taste or smell with your Sunninghill water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Sunninghill water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Sunninghill water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Affinity Water or Thames Water on the contact details above.

Internet in Sunninghill SL5

Sunninghillinternet connected globe

The speed of your internet connection at your Sunninghill home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see how it compares to the average internet speed in Sunninghill with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Sunninghill Average Download Speed Sunninghill Average Upload Speed
70.67 Mbps 13.07 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Sunninghill. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection currently available.

What should you consider when picking a broadband provider in Sunninghill?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. To ease the pressure, we've covered four main points that you should consider when picking a broadband provider in Sunninghill.

Availability

The first thing to consider before picking a broadband provider in Sunninghill is the availability. The majority of homes in Sunninghill should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

What are the different types of connection in Sunninghill?

  • Fibre broadband
    • This is fastest connection that's currently available in Sunninghill
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Sunninghill homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Sunninghill.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Sunninghill.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Sunninghill broadband cost

Sunninghill broadband bill

Another important consideration is the monthly cost of broadband in Sunninghill. You will see many broadband providers are offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal when you sign up for a internet connection in Sunninghill. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Sunninghill Broadband Reliability

The reliability of broadband in Sunninghill must also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Sunninghill home will be an important thing to consider.

Sunninghill broadband customer service

Finally, the customer support of your Sunninghill internet connection is really important. You might never need to contact your broadband provider, but should the need to contact them arises then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when making a decision for a broadband internet provider in Sunninghill.

Broadband FAQ

Below we've answered some our the most common questions that customers in Sunninghill ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Sunninghill?

The average internet speed in Sunninghill is:

Sunninghill Average Download Speed Sunninghill Average Upload Speed
70.67 Mbps 13.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Sunninghill, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Sunninghill property. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Have a look at the following table to find out which speed you should pick when signing up for broadband in Sunninghill.

Usual Internet habits Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Sunninghill

Corded telephone area code Sunninghill

The telephone area code, sometimes called the landline dialling code, for Sunninghill is 01344. When making a call to someone in Sunninghill, and you are in a different area, you will need to add 01344 before the number you're trying to call.

How much does an 01344 Sunninghill call cost?

If calls are included with your landline or mobile, then the call cost will probably be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Sunninghill

People living in Sunninghill can choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Sunninghill home to the gas and electricity networks.

More often than not you won't need to speak to the Sunninghill distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Sunninghill below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Sunninghill

The electricity distribution network operator for Sunninghill is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Sunninghill

There are no power plants within a 10 mile radius of Sunninghill.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Sunninghill

If you've ever wondered which municipalities are within reach of Sunninghill, in the table below you can see the five closest municipalities to Sunninghill.

Closest five municipalities to Sunninghill
Municipality Distance from Sunninghill
Ascot 0.01 miles
North Ascot 0.01 miles
Cheapside 0.01 miles
Burleigh 0.01 miles