A Complete Guide to Utilities in Sunningwell

If you just moved and have some questions about Sunningwell? Our utilities guide to Sunningwell will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Sunningwell water and sewerage. Keep reading to learn everything about utilities in Sunningwell.

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About Sunningwell, Oxfordshire

Sunningwell OX13 has a population of 414 and is located in the county of Oxfordshire. Oxfordshire has a population of 687,466 people.

Who supplies my water in Sunningwell?

Sunningwell water services are supplied by Thames Water. Below are the main phone numbers for Thames Water:

How to reach your water provider in Sunningwell

Speaking to an advisor at Thames Water is one of many options to deal with your Sunningwell water account.

In the table below you will find the telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Thames Water

You can also get in touch with Thames Water, either by email or with a letter in the post. You can also send your request via the Thames Water website.

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
[email protected]
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Price of water in Sunningwell

Water bill in Sunningwell

Water rates in Sunningwell depend on whether your home has a water meter or not. You can easily find out whether your Sunningwell water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Sunningwell water rates will have a meter number listed on their water bills.

Metered Customers in Sunningwell

Customers that have a water meter at their Sunningwell home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges are for the consumption at your Sunningwell home.

Unmetered Customers in Sunningwell

Customers that don't have a water meter at their Sunningwell home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Sunningwell home.

The rate unmetered customers pay for water in Sunningwell will be based on the rateable value of your home. The rateable value calculation of your Sunningwell water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Sunningwell may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Sunningwell?

The average water bill Sunningwell residents are billed is £19.33 monthly, which works out at £232 annually.

How do I pay my Sunningwell water bill?

First, you must sign up and register with Thames Water. After you register your details with Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Sunningwell bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Sunningwell?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Sunningwell OX13, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Sunningwell Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Sunningwell have about their water supply.

Frequently Asked Questions About Water in Sunningwell

Is the tap water in Sunningwell safe to drink?

Yes! You can drink the tap water in Sunningwell. You can rest assured that Sunningwell water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Sunningwell water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Sunningwell water to make it drinkable.

Where does the water in Sunningwell come from?

There are three main sources of water that supply Sunningwell:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Sunningwell

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Sunningwell is more than 276ppm, this means the water in Sunningwell is rated as very hard water.

What does this mean?

The water being supplied to your home in Sunningwell contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Sunningwell.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Sunningwell No Water

If there isn't any running water in your Sunningwell home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Sunningwell.

If there is no water at your Sunningwell home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Sunningwell.

If there is no cold water, not even a trickle, contact Thames Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Thames Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Thames Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Sunningwell water leak or flooding

Sunningwell water problems might include anything from flooding or a leak, to a burst water main in your Sunningwell home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Sunningwell property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Thames Water website and fill out the online form.

Why does the water in Sunningwell taste strange?

If you detect a difference in smell or taste of your Sunningwell water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Sunningwell water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Sunningwell water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Thames Water using the contact information above.

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Broadband in Sunningwell OX13

Sunningwellinternet connected globe

The speed of your internet connection at your Sunningwell home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test the speed of your connection and see how it compares to the average broadband speed for Sunningwell with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Sunningwell Average Download Speed Sunningwell Average Upload Speed
79.50 Mbps 22.10 Mbps
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The type of internet connection you have can affect your download and upload speed in Sunningwell. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

What to look for when choosing an internet provider in Sunningwell?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. Don't worry, let's take a look at the top four points worth considering before choosing an internet provider in Sunningwell.

Availability

The first thing you need to think about before choosing an internet provider in Sunningwell is the availability. Whilst many homes in Sunningwell should have access to fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Sunningwell?

  • Fibre broadband
    • This is the fastest type of connection you can get in Sunningwell
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Sunningwell homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Sunningwell.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Sunningwell.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Sunningwell broadband price

Sunningwell broadband bill

You should also think about the price you pay for broadband in Sunningwell. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. You should always look in the terms and conditions of the deal before you sign up to a internet connection in Sunningwell. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Sunningwell Broadband Reliability

How reliable the broadband is in Sunningwell should also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Sunningwell home is something to think about.

Sunningwell broadband technical support

Our final tip, the customer service of your Sunningwell broadband connection is extremely important. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that deals with your query in a fast and efficient manner is a strong plus when selecting an internet provider in Sunningwell.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Sunningwell have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Sunningwell?

The average broadband speed in Sunningwell is:

Sunningwell Average Download Speed Sunningwell Average Upload Speed
79.50 Mbps 22.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Sunningwell, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Sunningwell house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to which speed you should take when getting connected in Sunningwell.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

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What's the telephone area code for Sunningwell

Corded telephone area code Sunningwell

The landline area code, sometimes called the dialling code, for Sunningwell is 01806. If you're calling somebody in Sunningwell, and you're located in a different region, you should add 01806 to the number you're calling.

How much does an 01806 Sunningwell call cost?

If you have calls included with your landline or mobile tariff, the cost of the call should be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Sunningwell

Residents of Sunningwell are free to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Sunningwell home to the gas network and electricity grid.

More often than not you will never need to ever contact the Sunningwell distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Sunningwell right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Sunningwell

The electricity distribution network operator for Sunningwell is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email [email protected]
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Sunningwell

There are no power plants within a 10 mile radius of Sunningwell.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Sunningwell

Perhaps you're wondering which towns and cities are close to Sunningwell, in the below table you will find the five nearest towns and cities to Sunningwell.

Closest five municipalities to Sunningwell
Municipality Distance from Sunningwell
Frilford -
Cothill -
Appleton -
Abingdon 1.88 miles
Long Wittenham 1.88 miles