Utilities in <u>Taplow

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Your Complete Guide to Utilities in Taplow

If you've moved and have questions about Taplow? Our utilities guide to Taplow is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Taplow water and sewerage. Keep reading to learn everything about utilities in Taplow.

About Taplow, Berkshire

Taplow SL6 has a population of 518 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Taplow?

Taplow water services are provided by Affinity Water. In the table below are the contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

How to reach your water providers in Taplow

Ringing a contact number for Affinity Water, South East Water or Southern Water is just one method of contact to deal with your Taplow water issues.

Affinity Water telephone numbers

In the table below we have listed the main telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water phone number Affinity Water Emergency phone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water telephone numbers

In the table below we have listed the main telephone numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Southern Water telephone numbers

In the table below we have listed the main telephone numbers for Southern Water general enquiries and emergencies.

Southern Water phone number Southern Water Emergency phone number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water telephone numbers

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water is just one method of contact to deal with your Taplow water issues.

Write to Affinity Water, South East Water, Southern Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water, Southern Water or Thames Water, by composing a letter or sending an email. You can even send your message through the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

Customer that want to post a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you want to email Southern Water, you can use the email address below:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Taplow

Water bill in Taplow

Water rates in Taplow are based on if your home has a water meter or not. It's easy to find out if your Taplow water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Taplow water rates will have a meter number listed on their water bills.

Metered Customers in Taplow

Customers who have a water meter installed at their Taplow house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. While the variable charges cover the usage at your Taplow home.

Unmetered Customers in Taplow

Customers who don't have a meter at their Taplow home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Taplow home.

As an unmetered customer, the rate you pay for water in Taplow is based on the rateable value of your home. The rateable value part of your Taplow water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Taplow could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Taplow?

The average water bill Taplow residents are being charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Water Bill Per Year
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
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How do I pay my Taplow water bill?

You will first need to register with Affinity Water, South East Water, Southern Water, or Thames Water. Once you've registered an account with Affinity Water, South East Water, Southern Water, or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Taplow bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Taplow?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Taplow SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Taplow Water Frequently Asked Questions

Below we have answered some common questions that customers in Taplow have about their water supply.

Frequently Asked Questions About Water in Taplow

Is tap water in Taplow safe to drink?

Yes! You can drink the tap water in Taplow. You can rest assured that Taplow water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Taplow water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Taplow water to make it drinkable.

Where does the water in Taplow come from?

There are three main sources of water that supply Taplow:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Taplow

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Taplow is higher than 276ppm, that makes the water hardness in Taplow is rated as very hard water.

What does this mean?

The water being supplied to your home in Taplow contains an elevated level of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Taplow.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Taplow No Water

If you don't have any running water in your Taplow home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Taplow.

If there is no water at your Taplow home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Taplow.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Affinity Water, South East Water, Southern Water, or Thames Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Affinity Water, South East Water, Southern Water, or Thames Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Taplow water leak or flooding

Taplow water problems can include anything from a burst water main or flooding, to a leak in your Taplow home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Taplow property, you must do one of the following as soon as possible:

  1. Contact Affinity Water, South East Water, Southern Water, or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Affinity Water, South East Water, Southern Water, or Thames Water website and fill in the form to report the problem.

Why does the water in Taplow taste strange?

If you notice a change in taste or smell with your Taplow water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Taplow water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Taplow water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water, South East Water, Southern Water, or Thames Water via the contact channels listed above.

Broadband Speed in Taplow SL6

Taplowinternet connected globe

The speed of your broadband connection at your Taplow home can vary depending on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see if it matches the average internet speed in Taplow with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Taplow Average Download Speed Taplow Average Upload Speed
88.10 Mbps 22.33 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Taplow. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

Things to consider when choosing an internet provider in Taplow?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. To ease the pressure, we've listed the four important points that you should consider when choosing an internet provider in Taplow.

Availability

The first point to bear in mind before choosing an internet provider in Taplow is the issue of availability. The majority of homes in Taplow should have access to fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Taplow?

  • Fibre broadband
    • This is the fastest available internet connection in Taplow
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Taplow homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Taplow.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Taplow.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Taplow broadband price

Taplow broadband bill

You also need to consider how much it costs for the broadband in Taplow. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the small print of the offer when you sign up for a internet connection in Taplow. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Taplow Broadband Reliability

The reliability of broadband in Taplow must also be considered, with many people working from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Taplow home is going to be important.

Taplow broadband technical support

Our final tip, the technical support for your Taplow broadband internet is of utmost importance. You might never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when selecting an internet provider in Taplow.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Taplow have about their internet connection.

Broadband FAQs

How fast is the broadband in Taplow?

The average speed of broadband in Taplow is:

Taplow Average Download Speed Taplow Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Taplow, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Taplow property. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Have a look at the following table to find out what sort of download speed you should take for a broadband service in Taplow.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Taplow

Corded telephone area code Taplow

The telephone area code, sometimes called the landline dialling code, for Taplow is 01806. If you call someone in Taplow, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Taplow call cost?

If you have calls included with your mobile or landline tariff, the cost of the call should be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Taplow

Residents in Taplow can choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Taplow home to the electricity grid and gas networks.

In many cases you won't need to speak to the Taplow distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Taplow below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Taplow

The electricity distribution network operator for Taplow is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Taplow

There are no power plants within a 10 mile radius of Taplow.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Taplow

You might be wondering which municipalities are within reach of Taplow, we've found the five closest municipalities to Taplow.