Utilities in <u>Thatto Heath

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A Complete Guide to Utilities in Thatto Heath

If you just moved and have some questions about Thatto Heath? Our utilities guide to Thatto Heath will explain in detail everything about broadband, area codes, power generation and energy distributors, and Thatto Heath water and sewerage. Keep reading to learn everything about utilities in Thatto Heath.

About Thatto Heath, Cheshire

Thatto Heath WA9 has a population of 12,280 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Thatto Heath?

Thatto Heath water services are provided by United Utilities. In the table below are the contact numbers for United Utilities:

Getting in touch with your water supplier for Thatto Heath

Calling a phone number for United Utilities is one of many options to deal with your Thatto Heath water problems.

Below, you can find the principal contact numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

You can also write to United Utilities, by composing a letter or sending an email. You can also send your request via the United Utilities website.

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Price of water in Thatto Heath

Water bill in Thatto Heath

Water rates in Thatto Heath are based on if your home has a water meter or not. You can easily find out whether your Thatto Heath water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Thatto Heath water rates will have a meter number listed on their water bills.

Metered Customers in Thatto Heath

Customers that have a water meter at their Thatto Heath house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges cover the consumption at your Thatto Heath home.

Unmetered Customers in Thatto Heath

Customers without a meter at their Thatto Heath home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Thatto Heath home.

The rate unmetered customers pay for water in Thatto Heath is based on the rateable value of your home. The rateable value part of your Thatto Heath water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Thatto Heath could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Thatto Heath?

The average water bill Thatto Heath residents are being charged is £16.83 per month, which is £202 a year.

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How do I pay my Thatto Heath water bill?

You will first need to register with United Utilities. After you register your details with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Thatto Heath bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Thatto Heath?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Thatto Heath WA9, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Thatto Heath Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Thatto Heath have about their water supply.

Frequently Asked Questions About Water in Thatto Heath

Is tap water in Thatto Heath safe to drink?

Yes! It's safe to drink the tap water in Thatto Heath. You can rest assured that Thatto Heath water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Thatto Heath water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Thatto Heath water to make it drinkable.

Where does the water in Thatto Heath come from?

There are three main sources of water that supply Thatto Heath:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Thatto Heath

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Thatto Heath is less than 60ppm, that means the water hardness in in Thatto Heath is rated as soft water.

What does this mean?

The water being supplied to your home in Thatto Heath contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances meaning they should not break down as often.

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You don't need to add a water softener to the water in Thatto Heath.

Thatto Heath No Water

If there isn't any running water in your Thatto Heath home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Thatto Heath.

If there is no water at your Thatto Heath home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Thatto Heath.

If there is no cold water, not even a trickle, contact United Utilities for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the United Utilities website for any information explaining the reason your home has no water.
  2. Check the Twitter account of United Utilities, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Thatto Heath water leak or flooding

Thatto Heath water problems might include anything from a burst water main or flooding, to a leak in your Thatto Heath home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Thatto Heath property, you must do one of the following as soon as possible:

  1. Contact United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the United Utilities website and complete the online form to report the issue.

Why does the water in Thatto Heath taste strange?

If you find the taste or smell is different with your Thatto Heath water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Thatto Heath water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Thatto Heath water.

If you are unsure about your water's appearance, smell, or taste, you can speak to United Utilities on the contact details above.

Broadband Speed in Thatto Heath WA9

Thatto Heathinternet connected globe

The speed of your internet connection at your Thatto Heath home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see if it matches the average connection speed for Thatto Heath with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Thatto Heath Average Download Speed Thatto Heath Average Upload Speed
108.77 Mbps 18.87 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Thatto Heath. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, but for some customers in remote areas it is the only means of connection available.

What should you consider when picking a broadband provider in Thatto Heath?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, we've covered four main points worth considering before picking a broadband provider in Thatto Heath.

Availability

The first point to bear in mind before picking a broadband provider in Thatto Heath is the issue of availability. Whilst many homes in Thatto Heath should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Thatto Heath?

  • Fibre broadband
    • This is the fastest type of connection you can get in Thatto Heath
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Thatto Heath homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Thatto Heath.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Thatto Heath.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Thatto Heath broadband cost

Thatto Heath broadband bill

You also need to consider the monthly cost of broadband in Thatto Heath. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you commit to a internet connection in Thatto Heath. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Thatto Heath Broadband Reliability

How reliable the broadband is in Thatto Heath must also be considered, with many people working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is really important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Thatto Heath home will be an important thing to consider.

Thatto Heath broadband customer service

Lastly, the customer support of your Thatto Heath internet connection is of utmost importance. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a high level of customer support that deals with your query efficiently and quickly is a strong plus when making a decision for a broadband internet provider in Thatto Heath.

Broadband FAQ

Below we've answered some our the most common questions that customers in Thatto Heath have about broadband internet.

Broadband FAQs

Is the internet fast in Thatto Heath?

The average internet speed in Thatto Heath is:

Thatto Heath Average Download Speed Thatto Heath Average Upload Speed
108.77 Mbps 18.87 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Thatto Heath, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Thatto Heath property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Have a look at the following table to find out which speed you should pick for a broadband service in Thatto Heath.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Thatto Heath

Corded telephone area code Thatto Heath

The landline area code, sometimes called the dialling code, for Thatto Heath is 01744. When making a call to someone in Thatto Heath, and you're located in a different region, you will need to add 01744 to the number you're calling.

How much does an 01744 Thatto Heath call cost?

If you have calls included with your landline or mobile, then the call cost is likely to be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Thatto Heath

Residents in Thatto Heath are able to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Thatto Heath home to the gas network and electricity grid.

In many cases you won't need to speak to the Thatto Heath distribution network operator, but should you ever need to, you can find the distribution network operator for Thatto Heath below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Thatto Heath

The electricity distribution network operator for Thatto Heath is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Thatto Heath

There are no power plants within a 10 mile radius of Thatto Heath.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near Thatto Heath

You might be wondering which municipalities are close to Thatto Heath, in the table below you can see the five nearest towns and cities to Thatto Heath.

Closest five municipalities to Thatto Heath
Municipality Distance from Thatto Heath
Clock Face 0.01 miles
St. Helens 2.33 miles
Rainhill 2.48 miles