Utilities in <u>The Lavers

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A Complete Guide to Utilities in The Lavers

If you've moved and have questions about The Lavers? Our comprehensive utilities guide to The Lavers will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and The Lavers water and sewerage. Keep reading to learn everything about utilities in The Lavers.

About The Lavers, Essex

The Lavers CM5 has a population of 232 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in The Lavers?

The Lavers water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water, and Thames Water:

Getting in touch with your water suppliers for The Lavers

Speaking to an advisor at Affinity Water or Thames Water is just one method of contact to talk about your The Lavers water problems.

Affinity Water contact numbers

Below, you can find the principal contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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Thames Water contact numbers

Below, you can find the principal contact numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to Affinity Water or Thames Water

You can also write to Affinity Water or Thames Water, either by email or with a letter in the post. You can also submit your request on the Affinity Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in The Lavers

Water bill in The Lavers

Water rates in The Lavers will vary depending on if your home has a water meter or not. You can easily find out whether your The Lavers water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered The Lavers water rates will have a meter number listed on their water bills.

Metered Customers in The Lavers

Customers with a water meter at their The Lavers property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water or Thames Water. Whilst the variable charges cover the consumption at your The Lavers home.

Unmetered Customers in The Lavers

Customers that don't have a water meter at their The Lavers home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount no matter how much water you use at your The Lavers home.

The rate unmetered customers pay for water in The Lavers is based on the rateable value of your home. The rateable value calculation of your The Lavers water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your The Lavers may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in The Lavers?

The average water bill The Lavers residents are being charged will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Annual Water Bill
Affinity Water £16.67 £200
Thames Water £19.33 £232
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How do I pay my The Lavers water bill?

First of all, you will need to register with Affinity Water or Thames Water. After you've registered with Affinity Water or Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your The Lavers bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Affinity Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in The Lavers?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in The Lavers CM5, your water suppliers are Affinity Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

The Lavers Water Frequently Asked Questions

Below we have answered some common questions that customers in The Lavers have about their water supply.

Frequently Asked Questions About Water in The Lavers

Is the tap water in The Lavers safe to drink?

Yes! You can drink the tap water in The Lavers. You can rest assured that The Lavers water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated The Lavers water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter The Lavers water to make it drinkable.

Where does the water in The Lavers come from?

There are three main sources of water that supply The Lavers:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in The Lavers

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in The Lavers is over 201ppm, that makes the water hardness in The Lavers is rated as hard water.

What does this mean?

The clean water supply to your home in The Lavers contains a higher amount of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in The Lavers.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

The Lavers No Water

If there isn't any running water in your The Lavers home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in The Lavers.

If there is no water at your The Lavers home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting The Lavers.

If your home has no cold water, not even a trickle, contact Affinity Water or Thames Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Affinity Water or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water or Thames Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

The Lavers water leak or flooding

The Lavers water problems might include anything from a burst water main or flooding, to a leak in your The Lavers home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your The Lavers property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Affinity Water or Thames Water website and fill in the form to report the problem.

Why does the water in The Lavers taste strange?

If you detect a difference in smell or taste of your The Lavers water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your The Lavers water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to The Lavers water.

If you have questions about your water's taste, smell, or appearance, you can speak to Affinity Water or Thames Water using the contact information above.

Internet in The Lavers CM5

The Laversinternet connected globe

The broadband speed you get at your The Lavers home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test how fast your internet is and see how it compares to the average broadband speed for The Lavers with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

The Lavers Average Download Speed The Lavers Average Upload Speed
60.65 Mbps 18.20 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in The Lavers. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one currently available.

What should you consider when searching for a broadband provider in The Lavers?

These days, the internet is as important as other essential utilities, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've covered four main points worth considering before searching for a broadband provider in The Lavers.

Availability

The first thing to consider before searching for a broadband provider in The Lavers is what's available. Whilst many homes in The Lavers should be able to enjoy superfast' or fibre connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What are the different types of connection in The Lavers?

  • Fibre broadband
    • This is the fastest type of connection you can get in The Lavers
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of The Lavers homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of The Lavers.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in The Lavers.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

The Lavers broadband value for money

The Lavers broadband bill

You also need to consider the price you pay for broadband in The Lavers. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the terms and conditions of the deal before you sign up to a internet service in The Lavers. There are some providers that will increase the price you pay during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

The Lavers Broadband Reliability

How reliable the broadband is in The Lavers must also be considered, with so many people that work from home either full-time or part-time, having a reliable internet connection to do your work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your The Lavers home will be an important thing to consider.

The Lavers broadband customer support

Lastly, the customer support of your The Lavers internet connection is extremely important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query quickly and efficiently is a strong plus when making a decision for a broadband internet provider in The Lavers.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in The Lavers ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in The Lavers?

The average internet speed in The Lavers is:

The Lavers Average Download Speed The Lavers Average Upload Speed
60.65 Mbps 18.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in The Lavers, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your The Lavers property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

It really does depend on how you will use the internet. Have a look at the following table to find out which speed you should choose for a broadband service in The Lavers.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of The Lavers

Corded telephone area code The Lavers

The landline area code, sometimes called the dialling code, for The Lavers is 01806. If you call someone in The Lavers, and you are in a different area, you should add 01806 to the number you'd like to call.

How much does an 01806 The Lavers call cost?

If calls are included with your landline or mobile, the phone call is likely to be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in The Lavers

People living in The Lavers can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your The Lavers home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the The Lavers distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for The Lavers right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in The Lavers

The electricity distribution network operator for The Lavers is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near The Lavers

There are no power plants within a 10 mile radius of The Lavers.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Near The Lavers

Perhaps you're wondering which towns and cities are nearby The Lavers, in the table below you can see the five nearest towns and cities to The Lavers.

Closest five municipalities to The Lavers
Municipality Distance from The Lavers
Chipping Ongar -
The Rodings -
High Ongar -
Matching Tye 4.58 miles