Utilities in <u>Theberton

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Your Complete Guide to Utilities in Theberton

Are you moving and want to know more about Theberton? Our utilities guide to Theberton is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Theberton water and sewerage. Keep reading to learn everything about utilities in Theberton.

About Theberton, Suffolk

Theberton IP16 has a population of 279 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Theberton?

Theberton water services are provided by Anglian Water. Here are the main contact numbers for Anglian Water, and Essex & Suffolk Water:

Getting in touch with your water suppliers for Theberton

Ringing a contact number for Anglian Water or Essex & Suffolk Water is one of many contact methods to deal with your Theberton water issues.

Anglian Water phone numbers

Below, you can find the principal phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water phone numbers

Below, you can find the principal phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water phone number Essex & Suffolk Water Emergency phone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also get in touch with Anglian Water or Essex & Suffolk Water, you have the choice of posting a letter or sending an email. You can even send your message through the Anglian Water or Essex & Suffolk Water website.

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

Customer that want to post a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Theberton

Water bill in Theberton

Water rates in Theberton depend on whether your home has a water meter or not. It's easy to find out if your Theberton water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Theberton water rates will have a meter number listed on their water bills.

Metered Customers in Theberton

Customers that have a water meter at their Theberton house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your Theberton home.

Unmetered Customers in Theberton

Customers that don't have a water meter at their Theberton home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Theberton home.

As an unmetered customer, the rate you pay for water in Theberton is based on the rateable value of your home. The rateable value part of your Theberton water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, having a water meter installed at your Theberton might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Theberton?

The average water bill Theberton residents are charged varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Theberton water bill?

You will first need to register with Anglian Water or Essex & Suffolk Water. Once you've registered an account with Anglian Water or Essex & Suffolk Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Theberton bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Theberton?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Theberton IP16, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Theberton Water Frequently Asked Questions

Below we have answered some common questions that customers in Theberton have about their water supply.

Frequently Asked Questions About Water in Theberton

Is water from the tap in Theberton safe to drink?

Yes! It's safe to drink the tap water in Theberton. You can rest assured that Theberton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Theberton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Theberton water to make it drinkable.

Where does the water in Theberton come from?

There are three main sources of water that supply Theberton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Theberton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Theberton is higher than 201ppm, that makes the water hardness in Theberton is rated as hard water.

What does this mean?

The water being supplied to your home in Theberton contains slightly elevated levels of minerals that cause hard water. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Theberton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Theberton No Water

If there isn't any running water in your Theberton home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Theberton.

If there is no water at your Theberton home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Theberton.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Examine the Twitter account of Anglian Water or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Theberton water leak or flooding

Theberton water problems can include anything from a burst water main or flooding, to a leak in your Theberton home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Theberton property, you must do one of the following as soon as possible:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Theberton taste strange?

If you detect a difference in smell or taste of your Theberton water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Theberton water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Theberton water.

If you have questions about your water's taste, smell, or appearance, you can speak to Anglian Water or Essex & Suffolk Water on the contact details above.

Broadband Speed in Theberton IP16

Thebertoninternet connected globe

The speed of your broadband connection at your Theberton home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average connection speed for Theberton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Theberton Average Download Speed Theberton Average Upload Speed
38.90 Mbps 9.80 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Theberton. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection available.

Things to consider when choosing an internet provider in Theberton?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've listed the four important points worth considering before choosing an internet provider in Theberton.

Availability

The first point to bear in mind when choosing an internet provider in Theberton is the availability. The majority of homes in Theberton can take advantage of superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Theberton?

  • Fibre broadband
    • This is the fastest available internet connection in Theberton
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Theberton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Theberton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Theberton.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Theberton broadband value for money

Theberton broadband bill

You also need to consider the monthly cost of broadband in Theberton. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. It's important to read the terms and conditions of the deal before you commit to a broadband connection in Theberton. Some providers may even increase the price during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Theberton Broadband Reliability

How reliable the broadband is in Theberton must also be considered, with many of us working from home either full-time or part-time, we need to have a reliable internet connection to do your work is really important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Theberton home is going to be important.

Theberton broadband technical support

Finally, the customer support of your Theberton broadband connection is really important. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Theberton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Theberton have about broadband internet.

Broadband FAQs

Is the internet fast in Theberton?

The average broadband speed in Theberton is:

Theberton Average Download Speed Theberton Average Upload Speed
38.90 Mbps 9.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Theberton, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Theberton property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Have a look at the following table for a general idea what sort of download speed you should choose for a broadband service in Theberton.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Theberton

Corded telephone area code Theberton

The telephone dialling code, sometimes called the area code, for Theberton is 01806. If you call someone in Theberton, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Theberton call cost?

If you have calls included with your mobile or landline tariff, the cost of the call will probably be included with your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Electricity and Gas in Theberton

Residents in Theberton are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Theberton home to the gas and electricity networks.

In many cases you won't need to contact the Theberton distribution network operator, but should you ever need to, you can quickly find out which DNO covers Theberton in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Theberton

The electricity distribution network operator for Theberton is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Theberton

There are no power plants within a 10 mile radius of Theberton.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Theberton

If you've ever wondered which municipalities are within reach of Theberton, we've found the five nearest towns and cities to Theberton.

Closest five municipalities to Theberton
Municipality Distance from Theberton
Leiston -
Aldringham -
Eastbridge -
Aldeburgh 1.57 miles
Saxmundham 8.2 miles