Utilities in <u>Thorner

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Your Complete Guide to Utilities in Thorner

If you've moved and have questions about Thorner? Our utilities guide to Thorner will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Thorner water and sewerage. Keep reading to learn everything about utilities in Thorner.

About Thorner, West Yorkshire

Thorner LS14 has a population of 1,408 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Thorner?

Thorner water services are provided by United Utilities. Below are the main phone numbers for United Utilities, and Yorkshire Water:

Getting in touch with your water suppliers for Thorner

Ringing a contact number for United Utilities or Yorkshire Water is just one method of contact to deal with your Thorner water account.

United Utilities contact numbers

Below, you can find the principal contact numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Yorkshire Water contact numbers

Below, you can find the principal contact numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water phone number Yorkshire Water Emergency phone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365

Write to United Utilities or Yorkshire Water

You can also get in touch with United Utilities or Yorkshire Water, either by email or with a letter in the post. You can also submit your request on the United Utilities or Yorkshire Water website.

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Yorkshire Water

Customer that want to post a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Water rates in Thorner

Water bill in Thorner

Water rates in Thorner will vary depending on if your home has a water meter or not. You can easily find out whether your Thorner water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Thorner water rates will have a meter number listed on their water bills.

Metered Customers in Thorner

Customers that have a water meter at their Thorner property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities or Yorkshire Water. Whilst the variable charges cover the consumption at your Thorner home.

Unmetered Customers in Thorner

Customers without a meter at their Thorner home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Thorner home.

Water rates for unmetered customers in Thorner is going to be based on the rateable value of your home. The rateable value part of your Thorner water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Thorner might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Thorner?

The average water bill Thorner residents are billed will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
United Utilities £16.83 £202
Yorkshire Water £15.50 £186
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How do I pay my Thorner water bill?

First, you must sign up and register with United Utilities or Yorkshire Water. Once you've registered an account with United Utilities or Yorkshire Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Thorner bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your United Utilities or Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Thorner?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Thorner LS14, your water suppliers are United Utilities and Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Thorner Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Thorner have about their water supply.

Frequently Asked Questions About Water in Thorner

Is water from the tap in Thorner safe to drink?

Yes! It's safe to drink the tap water in Thorner. You can rest assured that Thorner water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Thorner water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Thorner water to make it drinkable.

Where does the water in Thorner come from?

There are three main sources of water that supply Thorner:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Thorner

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Thorner is less than 200ppm, this means the water in Thorner is rated as medium water.

What does this mean?

The clean water supply to your home in Thorner higher than. medium water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Thorner.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Thorner No Water

If you don't have any running water in your Thorner home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Thorner.

If there is no water at your Thorner home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Thorner.

If you don't have any cold water, not even a trickle, contact United Utilities or Yorkshire Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the United Utilities or Yorkshire Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of United Utilities or Yorkshire Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Thorner water leak or flooding

Thorner water problems could be anything from a leak, a burst water main, or flooding in your Thorner home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Thorner property, you need to do one of the following as quickly as you can:

  1. Contact United Utilities or Yorkshire Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the United Utilities or Yorkshire Water website and complete the online form to report the issue.

Why does the water in Thorner taste strange?

If you notice a change in taste or smell with your Thorner water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Thorner water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Thorner water.

If you are unsure about your water's appearance, smell, or taste, you can speak to United Utilities or Yorkshire Water on the contact details above.

Broadband in Thorner LS14

Thornerinternet connected globe

The speed of your broadband connection at your Thorner home can vary depending on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see how it compares to the average connection speed for Thorner with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Thorner Average Download Speed Thorner Average Upload Speed
86.10 Mbps 15.00 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Thorner. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one available.

What to look for when choosing an internet provider in Thorner?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Worry not, we've listed the four important points that you should consider when choosing an internet provider in Thorner.

Availability

The first point to bear in mind when choosing an internet provider in Thorner is what's available. Whilst many homes in Thorner can take advantage of fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Thorner?

  • Fibre broadband
    • This is the fastest available internet connection in Thorner
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Thorner homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Thorner.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Thorner.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Thorner broadband cost

Thorner broadband bill

You also need to consider the monthly cost of broadband in Thorner. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. It's important to read the terms and conditions of the deal before you commit to a broadband connection in Thorner. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Thorner Broadband Reliability

How reliable the broadband is in Thorner must also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Thorner home is something to think about.

Thorner broadband technical support

Lastly, the customer support of your Thorner broadband connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that can deal with your problem quickly and efficiently is a strong plus when you choose a broadband provider in Thorner.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Thorner have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Thorner?

The average internet speed in Thorner is:

Thorner Average Download Speed Thorner Average Upload Speed
86.10 Mbps 15.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Thorner, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Thorner house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Check out the table below for a rough guide to which speed you should pick for a broadband service in Thorner.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Thorner

Corded telephone area code Thorner

The landline area code, sometimes called the dialling code, for Thorner is 01806. If you're calling somebody in Thorner, and you are in a different area, you must add 01806 to the number you'd like to call.

How much does an 01806 Thorner call cost?

If you have calls included with your landline or mobile tariff, the cost of the call is likely to be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Thorner

People living in Thorner are free to choose their own supplier for gas and electricity, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Thorner home to the gas network and electricity grid.

Most of the time you won't need to speak to the Thorner distribution network operator, but should the need arise, you can quickly find out which DNO covers Thorner in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Thorner

The electricity distribution network operator for Thorner is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Thorner

There are no power plants within a 10 mile radius of Thorner.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Thorner

Perhaps you're wondering which towns and cities are nearby Thorner, we've found the five closest municipalities to Thorner.

Closest five municipalities to Thorner
Municipality Distance from Thorner
Whinmoor -
Scarcroft -
Seacroft -
Killingbeck -
Gipton 2.08 miles