Utilities in <u>Thornes

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Your Complete Guide to Utilities in Thornes

Are you moving and want to know more about Thornes? Our complete guide to utilities in Thornes will help you to find out everything about broadband, area codes, power generation and energy distributors, and Thornes water and sewerage. Keep reading to learn everything about utilities in Thornes.

About Thornes, West Yorkshire

Thornes WF2 has a population of 17,295 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Thornes?

Thornes water utilities are supplied by Yorkshire Water. In the table below are the contact numbers for Yorkshire Water:

How to get in touch with the water supplier in Thornes

Speaking to an advisor at Yorkshire Water is one of many contact methods to discuss your Thornes water account.

In the table below we have listed the main phone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water telephone number Yorkshire Water Emergency telephone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also get in touch with Yorkshire Water, either by email or with a letter in the post. You can also send your request via the Yorkshire Water website.

Customer that want to post a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Water rates in Thornes

Water bill in Thornes

Water rates in Thornes are based on if your home has a water meter or not. It's easy to find out if your Thornes water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Thornes water rates will have a meter number listed on their water bills.

Metered Customers in Thornes

Customers that have a water meter at their Thornes house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges are for the consumption at your Thornes home.

Unmetered Customers in Thornes

Customers without a meter at their Thornes home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Thornes home.

As an unmetered customer, the rate you pay for water in Thornes is based on the rateable value of your home. The rateable value part of your Thornes water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Thornes could be cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Thornes?

The average water bill Thornes residents are charged is £15.50 each month, that's £186 per year.

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How do I pay my Thornes water bill?

First of all, you will need to register with Yorkshire Water. After you've registered with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Thornes bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Yorkshire Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Thornes?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Thornes WF2, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Thornes Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Thornes have about their water supply.

Frequently Asked Questions About Water in Thornes

Is tap water in Thornes safe to drink?

Yes! The tap water is safe to drink in Thornes. You can rest assured that Thornes water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Thornes water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Thornes water to make it drinkable.

Where does the water in Thornes come from?

There are three main sources of water that supply Thornes:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Thornes

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Thornes is less than 60ppm, that makes the water hardness in in Thornes is rated as soft water.

What does this mean?

The water being supplied to your home in Thornes contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

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You don't need to add a water softener to the water in Thornes.

Thornes No Water

If you have no water in your Thornes home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Thornes.

If there is no water at your Thornes home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Thornes.

If your home has no cold water, not even a trickle, contact Yorkshire Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Yorkshire Water website for any information explaining why you have no water.
  2. Check the Twitter account of Yorkshire Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Thornes water leak or flooding

Thornes water problems can include anything from a burst water main or flooding, to a leak in your Thornes home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Thornes property, you need to do one of the following as quickly as you can:

  1. Contact Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Yorkshire Water website and fill in the form to report the problem.

Why does the water in Thornes taste strange?

If you detect a difference in smell or taste of your Thornes water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Thornes water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Thornes water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Yorkshire Water via the contact channels listed above.

Internet in Thornes WF2

Thornesinternet connected globe

The broadband speed you get at your Thornes home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see how it compares to the average connection speed for Thornes with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Thornes Average Download Speed Thornes Average Upload Speed
73.07 Mbps 14.97 Mbps
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The internet connection type you have can affect your download and upload speed in Thornes. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection that's available.

What to look for when picking a broadband provider in Thornes?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've listed the four important points to think about when picking a broadband provider in Thornes.

Availability

The first point to bear in mind when picking a broadband provider in Thornes is the issue of availability. The majority of homes in Thornes should have access to superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Thornes?

  • Fibre broadband
    • This is fastest connection that's currently available in Thornes
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Thornes homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Thornes.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Thornes.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Thornes broadband price

Thornes broadband bill

You also need to consider how much it costs for the broadband in Thornes. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal before you commit to a internet connection in Thornes. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Thornes Broadband Reliability

The reliability of broadband in Thornes also needs consideration, with many people working from home full-time or just a few days per week, having a reliable internet connection to do your work is really important.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Thornes home is something to think about.

Thornes broadband customer service

Finally, the technical support for your Thornes broadband connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem efficiently and quickly is definitely something worth considering when selecting an internet provider in Thornes.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Thornes have about broadband internet.

Broadband FAQs

What's the average broadband speed in Thornes?

The average broadband speed in Thornes is:

Thornes Average Download Speed Thornes Average Upload Speed
73.07 Mbps 14.97 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Thornes, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Thornes home. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What speed internet is best for me?

That would depend on what kind of internet user you are. Take a look at this table for a general idea which speed you should take for a broadband service in Thornes.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the landline area code in Thornes

Corded telephone area code Thornes

The landline area code, sometimes called the dialling code, for Thornes is 01806. If you call someone in Thornes, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Thornes call cost?

If you have a call plan with your landline or mobile tariff, then the call cost will probably be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Thornes

Residents in Thornes are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Thornes home to the gas network and electricity grid.

Most of the time you won't need to speak to the Thornes distribution network operator, but if you do, you can quickly find out which DNO covers Thornes below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Thornes

The electricity distribution network operator for Thornes is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Thornes

There are no power plants within a 10 mile radius of Thornes.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Thornes

Perhaps you're wondering which towns and cities are close to Thornes, we've found the closest five municipalities to Thornes.