Utilities in <u>Thornhill

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Your Complete Guide to Utilities in Thornhill

If you just moved and have some questions about Thornhill? Our utilities guide to Thornhill is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Thornhill water and sewerage. Keep reading to learn everything about utilities in Thornhill.

About Thornhill, Cumbria

Thornhill CA22 has a population of 915 and is located in the county of Cumbria. Cumbria has a population of 498,083 people.

Who supplies my water in Thornhill?

Thornhill water services are supplied by United Utilities. In the table below are the contact numbers for United Utilities:

How to reach your water provider in Thornhill

Speaking to an advisor at United Utilities is one of many options to deal with your Thornhill water issues.

In the table below you will find the telephone numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

You can also write to United Utilities, either by email or with a letter in the post. You can also send your request via the United Utilities website.

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Thornhill

Water bill in Thornhill

Water rates in Thornhill depend on whether your home has a water meter or not. It's easy to find out if your Thornhill water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Thornhill water rates will have a meter number listed on their water bills.

Metered Customers in Thornhill

Customers with a water meter at their Thornhill property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Thornhill home.

Unmetered Customers in Thornhill

Customers who don't have a meter at their Thornhill home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Thornhill home.

The rate unmetered customers pay for water in Thornhill is based on the rateable value of your home. The rateable value of your Thornhill water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Thornhill might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Thornhill?

The average water bill Thornhill residents are being charged is £16.83 each month, that's £202 annually.

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How do I pay my Thornhill water bill?

You will first need to register with United Utilities. Once you've registered an account with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Thornhill bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your United Utilities account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Thornhill?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Thornhill CA22, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Thornhill Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Thornhill have about their water supply.

Frequently Asked Questions About Water in Thornhill

Is the tap water in Thornhill safe to drink?

Yes! You can drink the tap water in Thornhill. You can rest assured that Thornhill water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Thornhill water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Thornhill water to make it drinkable.

Where does the water in Thornhill come from?

There are three main sources of water that supply Thornhill:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Thornhill

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Thornhill is less than 60ppm, that means the water hardness in in Thornhill is rated as soft water.

What does this mean?

The water supply to your home in Thornhill contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Thornhill.

Thornhill No Water

If there isn't any running water in your Thornhill home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Thornhill.

If there is no water at your Thornhill home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Thornhill.

If there is no cold water, not even a trickle, contact United Utilities for assistance. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Have a look at the Twitter account for United Utilities, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Thornhill water leak or flooding

Thornhill water problems might include anything from a burst water main or flooding, to a leak in your Thornhill home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Thornhill property, you must do one of the following as soon as possible:

  1. Call United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the United Utilities website and complete the online form to report the issue.

Why does the water in Thornhill taste strange?

If you find the taste or smell is different with your Thornhill water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Thornhill water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Thornhill water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to United Utilities via the contact channels listed above.

Broadband Speed in Thornhill CA22

Thornhillinternet connected globe

The speed of your broadband connection at your Thornhill home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average internet speed in Thornhill with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Thornhill Average Download Speed Thornhill Average Upload Speed
35.80 Mbps 9.20 Mbps
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The type of internet connection you have can have an effect on the speed you get in Thornhill. An FTTP is the best kind of broadband connection available in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

Things to consider when picking a broadband provider in Thornhill?

In 2022, the internet is about as important as any other utility, maybe even more important. Which means picking a reliable provider for your internet might seem daunting at first. Don't worry, we've listed the four important points worth considering before picking a broadband provider in Thornhill.

Availability

The first point to bear in mind whilst picking a broadband provider in Thornhill is the availability. The majority of homes in Thornhill can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Thornhill?

  • Fibre broadband
    • This is the fastest type of connection you can get in Thornhill
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Thornhill homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Thornhill.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Thornhill.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Thornhill broadband price

Thornhill broadband bill

You also need to consider how much it costs for the broadband in Thornhill. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the fine print of the deal when you sign up for a internet service in Thornhill. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike that has affected millions of customers.

Thornhill Broadband Reliability

The reliability of the broadband connection is in Thornhill should also be considered, with many of us working from home full-time or just a few days per week, having a reliable internet connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Thornhill home is going to be important.

Thornhill broadband customer service

Our final tip, the customer service of your Thornhill internet connection is extremely important. There's a good chance you will never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Thornhill.

Broadband FAQ

Below we've answered some our the most common questions that customers in Thornhill ask about their broadband.

Broadband Internet FAQs

What's the average broadband speed in Thornhill?

The average broadband speed in Thornhill is:

Thornhill Average Download Speed Thornhill Average Upload Speed
35.80 Mbps 9.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Thornhill, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Thornhill property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on how you will use the internet. Take a look at this table to find out the kind of broadband speed you should take for a broadband service in Thornhill.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the landline area code in Thornhill

Corded telephone area code Thornhill

The landline area code, sometimes called the dialling code, for Thornhill is 01806. When making a call to someone in Thornhill, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Thornhill call cost?

If you have calls included with your mobile or landline tariff, then the call cost should be included as part of your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Thornhill

People living in Thornhill are free to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Thornhill home to the gas and electricity networks.

In many cases you won't need to contact the Thornhill distribution network operator, but should you ever need to, you can find the distribution network operator for Thornhill in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Thornhill

The electricity distribution network operator for Thornhill is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Thornhill

There are no power plants within a 10 mile radius of Thornhill.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Thornhill

Perhaps you're wondering which towns and cities are close to Thornhill, we've found the five nearest towns and cities to Thornhill.

Closest five municipalities to Thornhill
Municipality Distance from Thornhill
Beckermet 1.98 miles
Saint Bees 2.28 miles
Moor Row 3.48 miles
Gosforth 3.54 miles
Wasdale Head 3.54 miles