Utilities in <u>Thornhill Lees

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A Complete Guide to Utilities in Thornhill Lees

Are you moving and want to know more about Thornhill Lees? Our complete guide to utilities in Thornhill Lees will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Thornhill Lees water and sewerage. Keep reading to learn everything about utilities in Thornhill Lees.

About Thornhill Lees, West Yorkshire

Thornhill Lees WF12 has a population of 6,875 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Thornhill Lees?

Thornhill Lees water utilities are supplied by Yorkshire Water. Here are the main contact numbers for Yorkshire Water:

How to reach your water provider in Thornhill Lees

Speaking to an advisor at Yorkshire Water is one of many contact methods to discuss your Thornhill Lees water account.

In the table below you will find the telephone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water phone number Yorkshire Water Emergency phone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also get in touch with Yorkshire Water, by composing a letter or sending an email. You can also send your request via the Yorkshire Water website.

If you prefer to send a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Cost of water in Thornhill Lees

Water bill in Thornhill Lees

Water rates in Thornhill Lees will vary depending on if your home has a water meter or not. You can easily find out whether your Thornhill Lees water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Thornhill Lees water rates will have a meter number listed on their water bills.

Metered Customers in Thornhill Lees

Customers who have a water meter installed at their Thornhill Lees home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges are for the consumption at your Thornhill Lees home.

Unmetered Customers in Thornhill Lees

Customers who don't have a meter at their Thornhill Lees home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Thornhill Lees home.

Water rates for unmetered customers in Thornhill Lees is going to be based on the rateable value of your home. The rateable value calculation of your Thornhill Lees water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Thornhill Lees might work out cheaper.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Thornhill Lees?

The average water bill Thornhill Lees residents are charged is £15.50 monthly, which works out at £186 per year.

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How do I pay my Thornhill Lees water bill?

You will first need to register with Yorkshire Water. After you register your details with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Thornhill Lees bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Thornhill Lees?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Thornhill Lees WF12, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Thornhill Lees Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Thornhill Lees have about their water supply.

Frequently Asked Questions About Water in Thornhill Lees

Is the tap water in Thornhill Lees safe to drink?

Yes! It's safe to drink the tap water in Thornhill Lees. You can rest assured that Thornhill Lees water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Thornhill Lees water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Thornhill Lees water to make it drinkable.

Where does the water in Thornhill Lees come from?

There are three main sources of water that supply Thornhill Lees:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Thornhill Lees

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Thornhill Lees is less than 60ppm, this means the water in in Thornhill Lees is rated as soft water.

What does this mean?

The water being supplied to your home in Thornhill Lees contains a minimal level of hard water minerals. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. It also means less limescale build-up in your home appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Thornhill Lees.

Thornhill Lees No Water

If there isn't any running water in your Thornhill Lees home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Thornhill Lees.

If there is no water at your Thornhill Lees home, do you only have no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Thornhill Lees.

If you don't have any cold water, not even a trickle, contact Yorkshire Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Yorkshire Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Yorkshire Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Thornhill Lees water leak or flooding

Thornhill Lees water problems could be anything from a leak, a burst water main, or flooding in your Thornhill Lees home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Thornhill Lees property, you need to do one of the following as quickly as you can:

  1. Ring Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Yorkshire Water website and fill in the form to report the problem.

Why does the water in Thornhill Lees taste strange?

If you detect a difference in smell or taste of your Thornhill Lees water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Thornhill Lees water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Thornhill Lees water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Yorkshire Water on the contact details above.

Broadband Speed in Thornhill Lees WF12

Thornhill Leesinternet connected globe

The speed of your internet connection at your Thornhill Lees home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and see how it compares to the average internet speed in Thornhill Lees with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Thornhill Lees Average Download Speed Thornhill Lees Average Upload Speed
87.65 Mbps 17.13 Mbps
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The internet connection type you have can affect your download and upload speed in Thornhill Lees. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection that's available.

What to look for when choosing an internet provider in Thornhill Lees?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Don't worry, let's take a look at the top four points worth considering before choosing an internet provider in Thornhill Lees.

Availability

The first thing to consider whilst choosing an internet provider in Thornhill Lees is what's available. Whilst many homes in Thornhill Lees should have access to fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Thornhill Lees?

  • Fibre broadband
    • This is fastest connection that's currently available in Thornhill Lees
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Thornhill Lees homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Thornhill Lees.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Thornhill Lees.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Thornhill Lees broadband price

Thornhill Lees broadband bill

Another important consideration is the monthly cost of broadband in Thornhill Lees. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Thornhill Lees. Some providers may even increase the price whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Thornhill Lees Broadband Reliability

The reliability of the broadband connection is in Thornhill Lees also needs consideration, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is really important.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Thornhill Lees home is something to think about.

Thornhill Lees broadband technical support

Our final tip, the customer service of your Thornhill Lees broadband connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue quickly and efficiently is a strong plus when selecting an internet provider in Thornhill Lees.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Thornhill Lees have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Thornhill Lees?

The average broadband speed in Thornhill Lees is:

Thornhill Lees Average Download Speed Thornhill Lees Average Upload Speed
87.65 Mbps 17.13 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Thornhill Lees, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Thornhill Lees home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Take a look at this table for a general idea what sort of download speed you should take when signing up for broadband in Thornhill Lees.

Frequent internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Thornhill Lees

Corded telephone area code Thornhill Lees

The landline area code, sometimes called the dialling code, for Thornhill Lees is 01924. If you're calling somebody in Thornhill Lees, and you're located in a different region, you should add 01924 before the number you're trying to call.

How much does an 01924 Thornhill Lees call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call should be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Thornhill Lees

Residents of Thornhill Lees are able to choose their gas and electricity provider, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Thornhill Lees home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Thornhill Lees distribution network operator, but if you do, you can find the distribution network operator for Thornhill Lees in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Thornhill Lees

The electricity distribution network operator for Thornhill Lees is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Thornhill Lees

There are no power plants within a 10 mile radius of Thornhill Lees.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Thornhill Lees

You might be wondering which municipalities are close to Thornhill Lees, in the below table you will find the five nearest towns and cities to Thornhill Lees.

Closest five municipalities to Thornhill Lees
Municipality Distance from Thornhill Lees
Shaw Cross 0.01 miles
Savile Town 0.01 miles
Dewsbury 0.01 miles
Chickenley 0.01 miles
Monk Fryston 1.02 miles