Utilities in <u>Thorpe Bay

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A Complete Guide to Utilities in Thorpe Bay

If you just moved and have some questions about Thorpe Bay? Our utilities guide to Thorpe Bay will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Thorpe Bay water and sewerage. Keep reading to learn everything about utilities in Thorpe Bay.

About Thorpe Bay, Essex

Thorpe Bay SS1 has a population of 9,140 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Thorpe Bay?

Thorpe Bay water services are provided by Anglian Water. Here are the main contact numbers for Anglian Water, and Essex & Suffolk Water:

How to reach your water providers in Thorpe Bay

Speaking to an advisor at Anglian Water or Essex & Suffolk Water is one of many options to deal with your Thorpe Bay water problems.

Anglian Water phone numbers

In the table below we have listed the main phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water phone numbers

In the table below we have listed the main phone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Anglian Water or Essex & Suffolk Water, you have the choice of posting a letter or sending an email. You can even send your message through the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to send a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Price of water in Thorpe Bay

Water bill in Thorpe Bay

Water rates in Thorpe Bay depend on whether your home has a water meter or not. It's easy to find out if your Thorpe Bay water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Thorpe Bay water rates will have a meter number listed on their water bills.

Metered Customers in Thorpe Bay

Customers that have a water meter at their Thorpe Bay home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Thorpe Bay home.

Unmetered Customers in Thorpe Bay

Customers that don't have a water meter at their Thorpe Bay home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Thorpe Bay home.

Water rates for unmetered customers in Thorpe Bay is going to be based on the rateable value of your home. The rateable value of your Thorpe Bay water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, installing a water meter at your Thorpe Bay might work out cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Thorpe Bay?

The average water bill Thorpe Bay residents are being charged can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Annually
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Thorpe Bay water bill?

First, you must sign up and register with Anglian Water or Essex & Suffolk Water. After you've registered with Anglian Water or Essex & Suffolk Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Thorpe Bay bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Thorpe Bay?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Thorpe Bay SS1, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Thorpe Bay Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Thorpe Bay have about their water supply.

Frequently Asked Questions About Water in Thorpe Bay

Is the tap water in Thorpe Bay safe to drink?

Yes! It's safe to drink the tap water in Thorpe Bay. You can rest assured that Thorpe Bay water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Thorpe Bay water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Thorpe Bay water to make it drinkable.

Where does the water in Thorpe Bay come from?

There are three main sources of water that supply Thorpe Bay:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Thorpe Bay

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Thorpe Bay is below 200ppm, that means the water hardness in Thorpe Bay is rated as medium water.

What does this mean?

The water supply to your home in Thorpe Bay more than. medium water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Thorpe Bay.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Thorpe Bay No Water

If there isn't any running water in your Thorpe Bay home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Thorpe Bay.

If there is no water at your Thorpe Bay home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Thorpe Bay.

If you don't have any cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Anglian Water or Essex & Suffolk Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Thorpe Bay water leak or flooding

Thorpe Bay water problems could be anything from a leak, a burst water main, or flooding in your Thorpe Bay home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Thorpe Bay property, you must do one of the following as soon as possible:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Thorpe Bay taste strange?

If you find the taste or smell is different with your Thorpe Bay water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Thorpe Bay water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Thorpe Bay water.

If you have questions about your water's taste, smell, or appearance, you can speak to Anglian Water or Essex & Suffolk Water on the contact details above.

Broadband in Thorpe Bay SS1

Thorpe Bayinternet connected globe

The broadband speed you get at your Thorpe Bay home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and find out how it compares to the average broadband speed for Thorpe Bay with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Thorpe Bay Average Download Speed Thorpe Bay Average Upload Speed
94.30 Mbps 21.20 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Thorpe Bay. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection available.

What should you consider when searching for a broadband provider in Thorpe Bay?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in Thorpe Bay.

Availability

The first thing to consider before searching for a broadband provider in Thorpe Bay is the availability. The majority of homes in Thorpe Bay should have access to fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Thorpe Bay?

  • Fibre broadband
    • This is fastest connection that's currently available in Thorpe Bay
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Thorpe Bay homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Thorpe Bay.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Thorpe Bay.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Thorpe Bay broadband value for money

Thorpe Bay broadband bill

You also need to consider the monthly cost of broadband in Thorpe Bay. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you sign up to a internet service in Thorpe Bay. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Thorpe Bay Broadband Reliability

The reliability of broadband in Thorpe Bay must also be considered, with so many people that work from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work is a priority.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Thorpe Bay home will be an important thing to consider.

Thorpe Bay broadband customer support

Finally, the technical support for your Thorpe Bay broadband internet is really important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Thorpe Bay.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Thorpe Bay have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Thorpe Bay?

The average speed of broadband in Thorpe Bay is:

Thorpe Bay Average Download Speed Thorpe Bay Average Upload Speed
94.30 Mbps 21.20 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Thorpe Bay, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Thorpe Bay property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on how you will use the internet. Take a look at this table to find out the kind of broadband speed you should choose for a broadband service in Thorpe Bay.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Thorpe Bay

Corded telephone area code Thorpe Bay

The telephone area code, sometimes called the landline dialling code, for Thorpe Bay is 01806. When making a call to someone in Thorpe Bay, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Thorpe Bay call cost?

If you have calls included with your landline or mobile, the phone call will probably be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before making the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Thorpe Bay

Residents of Thorpe Bay can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Thorpe Bay home to the electricity grid and gas networks.

In many cases you won't need to contact the Thorpe Bay distribution network operator, but should you ever need to, you can find the distribution network operator for Thorpe Bay in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Thorpe Bay

The electricity distribution network operator for Thorpe Bay is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Thorpe Bay

There are no power plants within a 10 mile radius of Thorpe Bay.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Thorpe Bay

If you've ever wondered which municipalities are within reach of Thorpe Bay, in the below table you will find the five nearest towns and cities to Thorpe Bay.

Closest five municipalities to Thorpe Bay
Municipality Distance from Thorpe Bay
Prittlewell 0.04 miles
Sheffield 0.24 miles
Neepsend 0.6 miles
Burngreave 0.6 miles