Utilities in <u>Thundersley

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A Complete Guide to Utilities in Thundersley

If you just moved and have some questions about Thundersley? Our complete guide to utilities in Thundersley is going to provide you with everything there is to know about broadband, area codes, power generation and energy distributors, and Thundersley water and sewerage. Keep reading to learn everything about utilities in Thundersley.

About Thundersley, Essex

Thundersley SS7 has a population of 15,600 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Thundersley?

Thundersley water services are supplied by Anglian Water. Here are the main contact numbers for Anglian Water, and Essex & Suffolk Water:

How to reach your water providers in Thundersley

Speaking to an advisor at Anglian Water or Essex & Suffolk Water is one of many options to discuss your Thundersley water issues.

Anglian Water telephone numbers

In the table below we have listed the main telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below we have listed the main telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Anglian Water or Essex & Suffolk Water, you have the choice of posting a letter or sending an email. You can even send your message through the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Thundersley

Water bill in Thundersley

Water rates in Thundersley depend on whether your home has a water meter or not. You can easily find out whether your Thundersley water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Thundersley water rates will have a meter number listed on their water bills.

Metered Customers in Thundersley

Customers with a water meter at their Thundersley house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges are for the consumption at your Thundersley home.

Unmetered Customers in Thundersley

Customers without a meter at their Thundersley home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Thundersley home.

The rate unmetered customers pay for water in Thundersley will be based on the rateable value of your home. The rateable value calculation of your Thundersley water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, installing a water meter at your Thundersley might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Thundersley?

The average water bill Thundersley residents are billed will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Thundersley water bill?

You will first need to register with Anglian Water or Essex & Suffolk Water. After you've registered with Anglian Water or Essex & Suffolk Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Thundersley bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Thundersley?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Thundersley SS7, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Thundersley Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Thundersley have about their water supply.

Frequently Asked Questions About Water in Thundersley

Is the tap water in Thundersley safe to drink?

Yes! It's safe to drink the tap water in Thundersley. You can rest assured that Thundersley water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Thundersley water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Thundersley water to make it drinkable.

Where does the water in Thundersley come from?

There are three main sources of water that supply Thundersley:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Thundersley

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Thundersley is fewer than 200ppm, this means the water in Thundersley is rated as medium water.

What does this mean?

The water supply to your home in Thundersley over. medium water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Thundersley.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Thundersley No Water

If you don't have any running water in your Thundersley home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Thundersley.

If there is no water at your Thundersley home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue is probably going to be with your home plumbing and not a problem affecting Thundersley.

If your home has no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water or Essex & Suffolk Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Thundersley water leak or flooding

Thundersley water problems might include anything from flooding or a leak, to a burst water main in your Thundersley home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Thundersley property, you need to do one of the following as quickly as you can:

  1. Ring Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and fill out the online form.

Why does the water in Thundersley taste strange?

If you detect a difference in smell or taste of your Thundersley water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Thundersley water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Thundersley water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Anglian Water or Essex & Suffolk Water on the contact details above.

Broadband Speed in Thundersley SS7

Thundersleyinternet connected globe

The broadband speed you get at your Thundersley home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and see if it matches the average broadband speed for Thundersley with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Thundersley Average Download Speed Thundersley Average Upload Speed
66.65 Mbps 12.55 Mbps
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The type of internet connection you have can affect your download and upload speed in Thundersley. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote it is the only means of connection that's available.

Things to consider when searching for a broadband provider in Thundersley?

In 2022, the internet is about as important as any other utility, perhaps more important. So picking the right internet provider could feel daunting. To ease the pressure, we've covered four main points that you should consider when searching for a broadband provider in Thundersley.

Availability

The first point to bear in mind when searching for a broadband provider in Thundersley is the availability. Whilst many homes in Thundersley should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Thundersley?

  • Fibre broadband
    • This is fastest connection that's currently available in Thundersley
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Thundersley homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Thundersley.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Thundersley.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Thundersley broadband value for money

Thundersley broadband bill

You should also think about the monthly cost of broadband in Thundersley. It's easy to find a broadband provider that's offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you sign up to a internet connection in Thundersley. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Thundersley Broadband Reliability

The reliability of broadband in Thundersley should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Thundersley home is going to be important.

Thundersley broadband customer support

Our final tip, the technical support for your Thundersley broadband internet is really important. You might never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem in a fast and efficient manner is a strong plus when making a decision for a broadband internet provider in Thundersley.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Thundersley ask about their broadband.

Broadband FAQs

Is the internet fast in Thundersley?

The average broadband speed in Thundersley is:

Thundersley Average Download Speed Thundersley Average Upload Speed
66.65 Mbps 12.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Thundersley, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Thundersley home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Take a look at this table for a rough guide to which speed you should choose when getting connected in Thundersley.

Frequent internet uses Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Thundersley

Corded telephone area code Thundersley

The telephone dialling code, sometimes called the area code, for Thundersley is 01806. If you're calling somebody in Thundersley, and you are not in the same area, you should add 01806 to the number you're calling.

How much does an 01806 Thundersley call cost?

If you have a call plan with your mobile or landline tariff, the phone call should be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Thundersley

Residents in Thundersley are able to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Thundersley home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Thundersley distribution network operator, but if you do, you can find the distribution network operator for Thundersley in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Thundersley

The electricity distribution network operator for Thundersley is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Thundersley

There are no power plants within a 10 mile radius of Thundersley.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Thundersley

If you've ever wondered which municipalities are within reach of Thundersley, in the table below you can see the five closest municipalities to Thundersley.

Closest five municipalities to Thundersley
Municipality Distance from Thundersley
Basildon 2.06 miles
Rayleigh 2.51 miles
Langdon Hills 3.09 miles