Utilities in <u>Tiverton

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Your Complete Guide to Utilities in Tiverton

If you've moved and have questions about Tiverton? Our utilities guide to Tiverton will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Tiverton water and sewerage. Keep reading to learn everything about utilities in Tiverton.

About Tiverton, Devon

Tiverton EX16 has a population of 19,544 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Tiverton?

Tiverton water services are provided by South West Water. Below are the main phone numbers for South West Water:

How to reach your water provider in Tiverton

Calling a phone number for South West Water is just one method of contact to deal with your Tiverton water problems.

Below, you can find the principal telephone numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

Additionally, you can communicate with South West Water, you have the choice of posting a letter or sending an email. You can even send your message through the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Tiverton

Water bill in Tiverton

Water rates in Tiverton depend on whether your home has a water meter or not. You can easily find out whether your Tiverton water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Tiverton water rates will have a meter number listed on their water bills.

Metered Customers in Tiverton

Customers who have a water meter installed at their Tiverton home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Tiverton home.

Unmetered Customers in Tiverton

Customers without a meter at their Tiverton home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Tiverton home.

The rate unmetered customers pay for water in Tiverton is based on the rateable value of your home. The rateable value calculation of your Tiverton water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, getting a water meter for your Tiverton may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Tiverton?

The average water bill Tiverton residents are being charged is £18.17 monthly, which works out at £218 annually.

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How do I pay my Tiverton water bill?

First, you must sign up and register with South West Water. Once you've registered an account with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Tiverton bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Tiverton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Tiverton EX16, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Tiverton Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Tiverton have about their water supply.

Frequently Asked Questions About Water in Tiverton

Is tap water in Tiverton safe to drink?

Yes! You can drink the tap water in Tiverton. You can rest assured that Tiverton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Tiverton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Tiverton water to make it drinkable.

Where does the water in Tiverton come from?

There are three main sources of water that supply Tiverton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Tiverton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Tiverton is below 60ppm, that makes the water hardness in in Tiverton is rated as soft water.

What does this mean?

The water supply to your home in Tiverton contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

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Water softener isn't needed at your home in Tiverton.

Tiverton No Water

If you don't have any running water in your Tiverton home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Tiverton.

If there is no water at your Tiverton home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Tiverton.

If your home has no cold water, not even a trickle, contact South West Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the South West Water website for any explanations as to why you have no water.
  2. Check the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Tiverton water leak or flooding

Tiverton water problems might include anything from a burst water main or flooding, to a leak in your Tiverton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Tiverton property, you need to do one of the following as quickly as you can:

  1. Ring South West Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the South West Water website and complete the online form to report the issue.

Why does the water in Tiverton taste strange?

If you detect a difference in smell or taste of your Tiverton water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Tiverton water with an earthy smell or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Tiverton water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach South West Water via the contact channels listed above.

Broadband in Tiverton EX16

Tivertoninternet connected globe

The speed of your broadband connection at your Tiverton home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test your internet speed and see how it compares to the average broadband speed for Tiverton with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Tiverton Average Download Speed Tiverton Average Upload Speed
43.23 Mbps 12.68 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Tiverton. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one available.

What should you consider when searching for a broadband provider in Tiverton?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider could feel daunting. To ease the pressure, we've covered four main points that you should consider when searching for a broadband provider in Tiverton.

Availability

The first thing you need to think about whilst searching for a broadband provider in Tiverton is the availability. Whilst many homes in Tiverton should have access to superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Tiverton?

  • Fibre broadband
    • This is the fastest type of connection you can get in Tiverton
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Tiverton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Tiverton.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Tiverton.
    • Might work out more expensive without an unlimited data plan.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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Tiverton broadband price

Tiverton broadband bill

You should also think about how much it costs for the broadband in Tiverton. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal before you sign up to a internet service in Tiverton. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Tiverton Broadband Reliability

The reliability of broadband in Tiverton must also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Tiverton home will be an important thing to consider.

Tiverton broadband customer support

Our final tip, the customer support of your Tiverton broadband internet is really important. You might never need to contact your broadband provider, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is a strong plus when selecting an internet provider in Tiverton.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Tiverton have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in Tiverton?

The average speed of broadband in Tiverton is:

Tiverton Average Download Speed Tiverton Average Upload Speed
43.23 Mbps 12.68 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Tiverton, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Tiverton house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on how you will use the internet. Check out the table below to find out which speed you should take when getting connected in Tiverton.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Tiverton

Corded telephone area code Tiverton

The telephone area code, sometimes called the landline dialling code, for Tiverton is 01884. If you call someone in Tiverton, and you are not in the same area, you will need to add 01884 to the number you'd like to call.

How much does an 01884 Tiverton call cost?

If you have calls included with your landline or mobile, the phone call should be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, you should ask your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Tiverton

Residents of Tiverton can choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Tiverton home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Tiverton distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Tiverton right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Tiverton

The electricity distribution network operator for Tiverton is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Tiverton

There are no power plants within a 10 mile radius of Tiverton.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Tiverton

If you've ever wondered which municipalities are within reach of Tiverton, in the table below you can see the five closest municipalities to Tiverton.

Closest five municipalities to Tiverton
Municipality Distance from Tiverton
Plymtree 5.88 miles
Dulverton 9.15 miles
Woodbury 11.02 miles
Clyst St. Mary 11.02 miles
Crediton 11.18 miles