Your Complete Guide to Utilities in Todmorden

If you've moved and have questions about Todmorden? Our complete guide to utilities in Todmorden will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Todmorden water and sewerage. Keep reading to learn everything about utilities in Todmorden.

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About Todmorden, Greater Manchester

Todmorden OL14 has a population of 15,481 and is located in the county of Greater Manchester. Greater Manchester has a population of 2,812,569 people.

Who supplies my water in Todmorden?

Todmorden water services are provided by United Utilities. In the table below are the contact numbers for United Utilities, and Yorkshire Water:

How to reach your water providers in Todmorden

Speaking to an advisor at United Utilities or Yorkshire Water is just one method of contact to discuss your Todmorden water problems.

United Utilities phone numbers

In the table below we have listed the main phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365

Yorkshire Water phone numbers

In the table below we have listed the main phone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water phone number Yorkshire Water Emergency phone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365

Write to United Utilities or Yorkshire Water

Additionally, you can communicate with United Utilities or Yorkshire Water, either by email or with a letter in the post. You can also submit your request on the United Utilities or Yorkshire Water website.

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Yorkshire Water

Customer that want to post a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ
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Price of water in Todmorden

Water bill in Todmorden

Water rates in Todmorden depend on whether your home has a water meter or not. You can easily check if your Todmorden water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Todmorden water rates will have a meter number listed on their water bills.

Metered Customers in Todmorden

Customers that have a water meter at their Todmorden property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities or Yorkshire Water. Whilst the variable charges cover the consumption at your Todmorden home.

Unmetered Customers in Todmorden

Customers who don't have a meter at their Todmorden home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Todmorden home.

The rate unmetered customers pay for water in Todmorden will be based on the rateable value of your home. The rateable value of your Todmorden water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Todmorden might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Todmorden?

The average water bill Todmorden residents are charged varies between water suppliers. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Annually
United Utilities £16.83 £202
Yorkshire Water £15.50 £186

How do I pay my Todmorden water bill?

You will first need to register with United Utilities or Yorkshire Water. Once you've registered an account with United Utilities or Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Todmorden bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your United Utilities or Yorkshire Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Todmorden?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Todmorden OL14, your water suppliers are United Utilities and Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Todmorden Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Todmorden have about their water supply.

Frequently Asked Questions About Water in Todmorden

Is the tap water in Todmorden safe to drink?

Yes! The tap water is safe to drink in Todmorden. You can rest assured that Todmorden water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Todmorden water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Todmorden water to make it drinkable.

Where does the water in Todmorden come from?

There are three main sources of water that supply Todmorden:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Todmorden

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Todmorden is below 60ppm, this means the water in in Todmorden is rated as soft water.

What does this mean?

The water being supplied to your home in Todmorden contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances meaning they should not break down as often.

Selectra recommends

You shouldn't need to use a water softener at your home in Todmorden.

Todmorden No Water

If you have no water in your Todmorden home, you will first need to find out whether the problem is with your home plumbing or if the issue is within your neighbourhood in Todmorden.

If there is no water at your Todmorden home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Todmorden.

If there is no cold water, not even a trickle, contact United Utilities or Yorkshire Water for advice. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the United Utilities or Yorkshire Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for United Utilities or Yorkshire Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Todmorden water leak or flooding

Todmorden water problems might include anything from flooding or a leak, to a burst water main in your Todmorden home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Todmorden property, you need to do one of the following as quickly as you can:

  1. Ring United Utilities or Yorkshire Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the United Utilities or Yorkshire Water website and fill out the online form.

Why does the water in Todmorden taste strange?

If you find the taste or smell is different with your Todmorden water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Todmorden water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Todmorden water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach United Utilities or Yorkshire Water on the contact details above.

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Broadband Speed in Todmorden OL14

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The speed of your broadband connection at your Todmorden home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see if it matches the average broadband speed for Todmorden with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Todmorden Average Download Speed Todmorden Average Upload Speed
60.80 Mbps 11.50 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Todmorden. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one that's available.

What should you consider when choosing an internet provider in Todmorden?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider might seem daunting at first. Worry not, we've listed the four important points to think about when choosing an internet provider in Todmorden.

Availability

The first thing you need to think about before choosing an internet provider in Todmorden is the availability. Most homes in Todmorden should be able to enjoy fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Todmorden?

  • Fibre broadband
    • This is fastest connection that's currently available in Todmorden
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Todmorden homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Todmorden.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Todmorden.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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Todmorden broadband price

Todmorden broadband bill

You should also think about the monthly cost of broadband in Todmorden. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you sign up to a internet service in Todmorden. Some providers will raise the price even before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Todmorden Broadband Reliability

How reliable the broadband is in Todmorden must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Todmorden home will be an important thing to consider.

Todmorden broadband technical support

Finally, the technical support for your Todmorden broadband internet is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that deals with your query in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Todmorden.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Todmorden have about broadband internet.

Broadband Internet FAQs

How fast is the broadband in Todmorden?

The average internet speed in Todmorden is:

Todmorden Average Download Speed Todmorden Average Upload Speed
60.80 Mbps 11.50 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Todmorden, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Todmorden property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Check out the table below for a general idea what sort of download speed you should take when getting connected in Todmorden.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

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What's the landline area code in Todmorden

Corded telephone area code Todmorden

The telephone area code, sometimes called the landline dialling code, for Todmorden is 01806. If you're calling somebody in Todmorden, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Todmorden call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before making the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Electricity and Gas in Todmorden

People living in Todmorden can choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas is supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Todmorden home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Todmorden distribution network operator, but should you ever need to, you can find the distribution network operator for Todmorden in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Todmorden

The electricity distribution network operator for Todmorden is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email [email protected]
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Todmorden

There are no power plants within a 10 mile radius of Todmorden.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Todmorden

Perhaps you're wondering which towns and cities are nearby Todmorden, we've found the closest five municipalities to Todmorden.

Closest five municipalities to Todmorden
Municipality Distance from Todmorden
Walsden -
Stacksteads 3.42 miles
Britannia 3.42 miles
Bacup 3.42 miles