Utilities in <u>Tong

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Your Complete Guide to Utilities in Tong

If you've moved and have questions about Tong? Our comprehensive utilities guide to Tong is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Tong water and sewerage. Keep reading to learn everything about utilities in Tong.

About Tong, West Yorkshire

Tong BD4 has a population of 20,608 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Tong?

Tong water utilities are supplied by Yorkshire Water. In the table below are the contact numbers for Yorkshire Water:

How to reach your water provider in Tong

Speaking to an advisor at Yorkshire Water is just one method of contact to talk about your Tong water issues.

Below, you can find the principal telephone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water telephone number Yorkshire Water Emergency telephone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also write to Yorkshire Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Yorkshire Water website.

If you prefer to write a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Cost of water in Tong

Water bill in Tong

Water rates in Tong depend on whether your home has a water meter or not. You can easily check if your Tong water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Tong water rates will have a meter number listed on their water bills.

Metered Customers in Tong

Customers who have a water meter installed at their Tong home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Tong home.

Unmetered Customers in Tong

Customers who don't have a meter at their Tong home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Tong home.

As an unmetered customer, the rate you pay for water in Tong is going to be based on the rateable value of your home. The rateable value part of your Tong water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Tong could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Tong?

The average water bill Tong residents are billed is £15.50 per month, which is £186 a year.

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How do I pay my Tong water bill?

First, you must sign up and register with Yorkshire Water. Once you've registered an account with Yorkshire Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Tong bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Tong?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Tong BD4, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Tong Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Tong have about their water supply.

Frequently Asked Questions About Water in Tong

Is tap water in Tong safe to drink?

Yes! It's safe to drink the tap water in Tong. You can rest assured that Tong water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Tong water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Tong water to make it drinkable.

Where does the water in Tong come from?

There are three main sources of water that supply Tong:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Tong

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Tong is fewer than 60ppm, this means the water in in Tong is rated as soft water.

What does this mean?

The water supply to your home in Tong contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Tong.

Tong No Water

If there isn't any running water in your Tong home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Tong.

If there is no water at your Tong home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Tong.

If you don't have any cold water, not even a trickle, contact Yorkshire Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Yorkshire Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for Yorkshire Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Tong water leak or flooding

Tong water problems can include anything from a leak, a burst water main, or flooding in your Tong home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Tong property, you need to do one of the following as quickly as you can:

  1. Ring Yorkshire Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, go to the "report a leak" section of the Yorkshire Water website and fill out the online form.

Why does the water in Tong taste strange?

If you detect a difference in smell or taste of your Tong water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Tong water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Tong water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Yorkshire Water using the contact information above.

Broadband in Tong BD4

Tonginternet connected globe

The speed of your broadband connection at your Tong home is dependant upon several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and see if it matches the average broadband speed for Tong with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Tong Average Download Speed Tong Average Upload Speed
89.36 Mbps 16.90 Mbps
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The internet connection type you have can affect the speed you get at your home in Tong. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one currently available.

Things to consider when picking a broadband provider in Tong?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points worth considering before picking a broadband provider in Tong.

Availability

The first thing you need to think about whilst picking a broadband provider in Tong is the availability. Most homes in Tong should have access to fibre or 'superfast' connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Tong?

  • Fibre broadband
    • This is fastest connection that's currently available in Tong
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Tong homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Tong.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Tong.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Tong broadband price

Tong broadband bill

You also need to consider the price you pay for broadband in Tong. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you sign up to a internet service in Tong. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Tong Broadband Reliability

How reliable the broadband is in Tong also needs consideration, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Tong home is going to be important.

Tong broadband customer service

Our final tip, the customer support of your Tong internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner should be considered when selecting an internet provider in Tong.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Tong have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Tong?

The average speed of broadband in Tong is:

Tong Average Download Speed Tong Average Upload Speed
89.36 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Tong, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Tong property. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of homes in the UK .

What speed internet is best for me?

It really does depend on what you will be using the internet for. Take a look at this table for a rough guide to what sort of download speed you should take for a broadband service in Tong.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Tong

Corded telephone area code Tong

The telephone dialling code, sometimes called the area code, for Tong is 01806. If you're calling somebody in Tong, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Tong call cost?

If calls are included with your mobile or landline tariff, then the call cost should be included with your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Tong

Residents of Tong are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Tong home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Tong distribution network operator, but should you ever need to, you can quickly find out which DNO covers Tong below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Tong

The electricity distribution network operator for Tong is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Tong

There are no power plants within a 10 mile radius of Tong.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Near Tong

If you've ever wondered which municipalities are nearby Tong, in the table below you can see the five nearest towns and cities to Tong.