Utilities in <u>Tong Street

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A Complete Guide to Utilities in Tong Street

If you just moved and have some questions about Tong Street? Our complete guide to utilities in Tong Street will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Tong Street water and sewerage. Keep reading to learn everything about utilities in Tong Street.

About Tong Street, West Yorkshire

Tong Street BD4 has a population of 20,608 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Tong Street?

Tong Street water services are provided by Yorkshire Water. Here are the main contact numbers for Yorkshire Water:

Getting in touch with your water supplier for Tong Street

Calling a phone number for Yorkshire Water is one of many options to discuss your Tong Street water problems.

In the table below we have listed the main contact numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water phone number Yorkshire Water Emergency phone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

Additionally, you can communicate with Yorkshire Water, either by email or with a letter in the post. You can also send your request via the Yorkshire Water website.

Customer that want to post a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Price of water in Tong Street

Water bill in Tong Street

Water rates in Tong Street are based on if your home has a water meter or not. It's easy to find out if your Tong Street water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Tong Street water rates will have a meter number listed on their water bills.

Metered Customers in Tong Street

Customers that have a water meter at their Tong Street house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Yorkshire Water. While the variable charges cover the usage at your Tong Street home.

Unmetered Customers in Tong Street

Customers without a meter at their Tong Street home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Tong Street home.

The rate unmetered customers pay for water in Tong Street is going to be based on the rateable value of your home. The rateable value part of your Tong Street water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, having a water meter installed at your Tong Street might work out cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Tong Street?

The average water bill Tong Street residents are billed is £15.50 each month, that's £186 a year.

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How do I pay my Tong Street water bill?

You will first need to register with Yorkshire Water. Once you've registered an account with Yorkshire Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Tong Street bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Tong Street?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Tong Street BD4, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Tong Street Water Frequently Asked Questions

Below we have answered some common questions that customers in Tong Street have about their water supply.

Frequently Asked Questions About Water in Tong Street

Is tap water in Tong Street safe to drink?

Yes! You can drink the tap water in Tong Street. You can rest assured that Tong Street water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Tong Street water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Tong Street water to make it drinkable.

Where does the water in Tong Street come from?

There are three main sources of water that supply Tong Street:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Tong Street

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Tong Street is below 60ppm, that makes the water hardness in in Tong Street is rated as soft water.

What does this mean?

The clean water supply to your home in Tong Street contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Tong Street.

Tong Street No Water

If you don't have any running water in your Tong Street home, you will need to check if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Tong Street.

If there is no water at your Tong Street home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Tong Street.

If you don't have any cold water, not even a trickle, contact Yorkshire Water for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Yorkshire Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Yorkshire Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Tong Street water leak or flooding

Tong Street water problems might include anything from a leak, a burst water main, or flooding in your Tong Street home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Tong Street property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Yorkshire Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Yorkshire Water website and fill out the online form.

Why does the water in Tong Street taste strange?

If you detect a difference in smell or taste of your Tong Street water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Tong Street water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to Tong Street water.

If you have questions about your water's taste, smell, or appearance, you can speak to Yorkshire Water using the contact information above.

Broadband Speed in Tong Street BD4

Tong Streetinternet connected globe

The speed of your broadband connection at your Tong Street home depends on several factors such as:

  • Fibre availability
  • Distance from the telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test how fast your internet is and see how it compares to the average broadband speed for Tong Street with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Tong Street Average Download Speed Tong Street Average Upload Speed
89.36 Mbps 16.90 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Tong Street. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection that's available.

What should you consider when choosing an internet provider in Tong Street?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider might seem daunting at first. Don't worry, we've listed the four important points that you should consider when choosing an internet provider in Tong Street.

Availability

The first point to bear in mind before choosing an internet provider in Tong Street is the issue of availability. The majority of homes in Tong Street should have access to fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Tong Street?

  • Fibre broadband
    • This is fastest connection that's currently available in Tong Street
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Tong Street homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Tong Street.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Tong Street.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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Tong Street broadband value for money

Tong Street broadband bill

You also need to consider the price you pay for broadband in Tong Street. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal before you sign up to a internet connection in Tong Street. Some providers may even increase the price during the initial contract period. We reported recently on the BT price hike that has affected millions of customers.

Tong Street Broadband Reliability

The reliability of broadband in Tong Street must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends which without a reliable broadband connection at your Tong Street home will be an important thing to consider.

Tong Street broadband technical support

Lastly, the technical support for your Tong Street broadband internet is extremely important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that deals with your query efficiently and quickly is definitely something worth considering when selecting an internet provider in Tong Street.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Tong Street have about broadband internet.

Broadband FAQs

How fast is the broadband in Tong Street?

The average speed of broadband in Tong Street is:

Tong Street Average Download Speed Tong Street Average Upload Speed
89.36 Mbps 16.90 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Tong Street, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Tong Street house. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on what you will be using the internet for. Have a look at the following table for a rough guide to which speed you should choose for a broadband service in Tong Street.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of Tong Street

Corded telephone area code Tong Street

The telephone area code, sometimes called the landline dialling code, for Tong Street is 01806. If you call someone in Tong Street, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Tong Street call cost?

If you have a call plan with your landline or mobile, the cost of the call is likely to be included in that tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Tong Street

Residents in Tong Street can choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Tong Street home to the gas and electricity networks.

More often than not you won't need to speak to the Tong Street distribution network operator, but should the need arise, you can quickly find out which DNO covers Tong Street in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Tong Street

The electricity distribution network operator for Tong Street is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Tong Street

There are no power plants within a 10 mile radius of Tong Street.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Tong Street

Perhaps you're wondering which towns and cities are close to Tong Street, we've found the five closest municipalities to Tong Street.