Utilities in <u>Turgis Green

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A Complete Guide to Utilities in Turgis Green

Are you moving and want to know more about Turgis Green? Our complete guide to utilities in Turgis Green is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Turgis Green water and sewerage. Keep reading to learn everything about utilities in Turgis Green.

About Turgis Green, Berkshire

Turgis Green RG27 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Turgis Green?

Turgis Green water services are supplied by South East Water. Below are the main phone numbers for South East Water, and Thames Water:

Getting in touch with your water suppliers for Turgis Green

Calling a phone number for South East Water or Thames Water is one of many contact methods to discuss your Turgis Green water issues.

South East Water contact numbers

Below, you can find the principal contact numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water contact numbers

Below, you can find the principal contact numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also get in touch with South East Water or Thames Water, either by email or with a letter in the post. You can also submit your request on the South East Water or Thames Water website.

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Turgis Green

Water bill in Turgis Green

Water rates in Turgis Green are based on if your home has a water meter or not. You can easily find out whether your Turgis Green water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Turgis Green water rates will have a meter number listed on their water bills.

Metered Customers in Turgis Green

Customers with a water meter at their Turgis Green house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. While the variable charges cover the usage at your Turgis Green home.

Unmetered Customers in Turgis Green

Customers that don't have a water meter at their Turgis Green home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Turgis Green home.

The rate unmetered customers pay for water in Turgis Green will be based on the rateable value of your home. The rateable value calculation of your Turgis Green water prices were determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Turgis Green could be cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Turgis Green?

The average water bill Turgis Green residents are billed can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Turgis Green water bill?

First of all, you will need to register with South East Water or Thames Water. After you've registered with South East Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Turgis Green bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your South East Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Turgis Green?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Turgis Green RG27, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Turgis Green Water Frequently Asked Questions

Below we have answered some common questions that customers in Turgis Green have about their water supply.

Frequently Asked Questions About Water in Turgis Green

Is water from the tap in Turgis Green safe to drink?

Yes! You can drink the tap water in Turgis Green. You can rest assured that Turgis Green water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Turgis Green water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Turgis Green water to make it drinkable.

Where does the water in Turgis Green come from?

There are three main sources of water that supply Turgis Green:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Turgis Green

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Turgis Green is more than 276ppm, that means the water hardness in Turgis Green is rated as very hard water.

What does this mean?

The clean water supply to your home in Turgis Green contains a higher amount of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Turgis Green.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Turgis Green No Water

If there isn't any running water in your Turgis Green home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Turgis Green.

If there is no water at your Turgis Green home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Turgis Green.

If you don't have any cold water, not even a trickle, contact South East Water or Thames Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the South East Water or Thames Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of South East Water or Thames Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Turgis Green water leak or flooding

Turgis Green water problems might include anything from flooding or a leak, to a burst water main in your Turgis Green home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Turgis Green property, you must do one of the following as soon as possible:

  1. Ring South East Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the South East Water or Thames Water website and fill out the online form.

Why does the water in Turgis Green taste strange?

If you find the taste or smell is different with your Turgis Green water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Turgis Green water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Turgis Green water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with South East Water or Thames Water via the contact channels listed above.

Internet in Turgis Green RG27

Turgis Greeninternet connected globe

The broadband speed you get at your Turgis Green home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Turgis Green with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Turgis Green Average Download Speed Turgis Green Average Upload Speed
89.23 Mbps 19.28 Mbps
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The type of internet connection you have can have an effect on the speed you get in Turgis Green. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

Things to consider when picking a broadband provider in Turgis Green?

These days, the internet is as important as other essential utilities, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Turgis Green.

Availability

The first thing to consider whilst picking a broadband provider in Turgis Green is the issue of availability. Whilst many homes in Turgis Green can take advantage of fibre or 'superfast' connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Turgis Green?

  • Fibre broadband
    • This is fastest connection that's currently available in Turgis Green
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Turgis Green homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Turgis Green.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Turgis Green.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Turgis Green broadband cost

Turgis Green broadband bill

Another important consideration is how much it costs for the broadband in Turgis Green. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a internet service in Turgis Green. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike that has affected millions of customers.

Turgis Green Broadband Reliability

The reliability of the broadband connection is in Turgis Green should also be considered, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Turgis Green home is going to be important.

Turgis Green broadband customer service

Lastly, the customer support of your Turgis Green broadband connection is extremely important. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue efficiently and quickly is a strong plus when you choose a broadband provider in Turgis Green.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Turgis Green ask about their broadband.

Broadband FAQs

What's the average broadband speed in Turgis Green?

The average speed of broadband in Turgis Green is:

Turgis Green Average Download Speed Turgis Green Average Upload Speed
89.23 Mbps 19.28 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Turgis Green, from which it is connected to your property through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Turgis Green property. This means it's very fast and extremely reliable. At present, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on what you will be using the internet for. Take a look at this table for a rough guide to the kind of broadband speed you should pick when signing up for broadband in Turgis Green.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Turgis Green

Corded telephone area code Turgis Green

The landline area code, sometimes called the dialling code, for Turgis Green is 01806. When making a call to someone in Turgis Green, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Turgis Green call cost?

If you have a call plan with your mobile or landline tariff, then the call cost is likely to be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Turgis Green

Residents in Turgis Green are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Turgis Green home to the gas and electricity networks.

In many cases you will never need to ever contact the Turgis Green distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Turgis Green below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Turgis Green

The electricity distribution network operator for Turgis Green is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Turgis Green

There are no power plants within a 10 mile radius of Turgis Green.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Turgis Green

Perhaps you're wondering which towns and cities are nearby Turgis Green, in the below table you will find the five nearest towns and cities to Turgis Green.

Closest five municipalities to Turgis Green
Municipality Distance from Turgis Green
Sherfield-on-Loddon -
Stratfield Turgis -
Popley 3.77 miles
Chineham 3.77 miles
Sherborne St John 3.77 miles