Utilities in <u>Turville

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Your Complete Guide to Utilities in Turville

If you've moved and have questions about Turville? Our comprehensive utilities guide to Turville will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Turville water and sewerage. Keep reading to learn everything about utilities in Turville.

About Turville, Berkshire

Turville RG9 has a population of 340 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Turville?

Turville water services are supplied by South East Water. Below are the main phone numbers for South East Water, and Thames Water:

Getting in touch with your water suppliers for Turville

Calling a phone number for South East Water or Thames Water is just one method of contact to talk about your Turville water account.

South East Water contact numbers

Below, you can find the principal contact numbers for South East Water general enquiries and emergencies.

South East Water phone number South East Water Emergency phone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water contact numbers

Below, you can find the principal contact numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

Additionally, you can communicate with South East Water or Thames Water, by composing a letter or sending an email. You can even send your message through the South East Water or Thames Water website.

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Turville

Water bill in Turville

Water rates in Turville are based on if your home has a water meter or not. It's easy to find out if your Turville water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Turville water rates will have a meter number listed on their water bills.

Metered Customers in Turville

Customers that have a water meter at their Turville property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. Whilst the variable charges cover the consumption at your Turville home.

Unmetered Customers in Turville

Customers that don't have a water meter at their Turville home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Turville home.

The rate unmetered customers pay for water in Turville is going to be based on the rateable value of your home. The rateable value of your Turville water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Turville could be cheaper.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Turville?

The average water bill Turville residents are billed can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Per Year
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Turville water bill?

You will first need to register with South East Water or Thames Water. After you register your details with South East Water or Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Turville bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your South East Water or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Turville?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Turville RG9, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Turville Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Turville have about their water supply.

Frequently Asked Questions About Water in Turville

Is tap water in Turville safe to drink?

Yes! You can drink the tap water in Turville. You can rest assured that Turville water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Turville water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Turville water to make it drinkable.

Where does the water in Turville come from?

There are three main sources of water that supply Turville:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Turville

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Turville is more than 276ppm, that makes the water hardness in Turville is rated as very hard water.

What does this mean?

The water supply to your home in Turville contains a higher amount of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Turville.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Turville No Water

If you have no water in your Turville home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Turville.

If there is no water at your Turville home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Turville.

If you don't have any cold water, not even a trickle, contact South East Water or Thames Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the South East Water or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of South East Water or Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Turville water leak or flooding

Turville water problems might include anything from a leak, a burst water main, or flooding in your Turville home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Turville property, you need to do one of the following as quickly as you can:

  1. Call South East Water or Thames Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the South East Water or Thames Water website and fill out the online form.

Why does the water in Turville taste strange?

If you detect a difference in smell or taste of your Turville water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Turville water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Turville water.

If you are unsure about your water's appearance, smell, or taste, you can speak to South East Water or Thames Water via the contact channels listed above.

Broadband Speed in Turville RG9

Turvilleinternet connected globe

The speed of your internet connection at your Turville home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Turville with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Turville Average Download Speed Turville Average Upload Speed
64.67 Mbps 15.37 Mbps
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The type of internet connection you have can affect your download and upload speed in Turville. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

What to look for when choosing an internet provider in Turville?

These days, the internet is as important as other essential utilities, some people might consider it the most important. So picking the right internet provider can be unnerving. To ease the pressure, let's take a look at the top four points to think about when choosing an internet provider in Turville.

Availability

The first thing to consider whilst choosing an internet provider in Turville is the issue of availability. The majority of homes in Turville should have access to fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Turville?

  • Fibre broadband
    • This is the fastest type of connection you can get in Turville
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to 99.9% of Turville homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Turville.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Turville.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Turville broadband cost

Turville broadband bill

You also need to consider how much it costs for the broadband in Turville. It's easy to find a broadband provider that's offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the small print of the offer before you commit to a internet connection in Turville. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Turville Broadband Reliability

How reliable the broadband is in Turville should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to do your work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Turville home is something to think about.

Turville broadband technical support

Lastly, the customer support of your Turville broadband internet is of utmost importance. You might never need to get in touch with your internet service provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when selecting an internet provider in Turville.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Turville have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Turville?

The average internet speed in Turville is:

Turville Average Download Speed Turville Average Upload Speed
64.67 Mbps 15.37 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to a green box on your street in Turville, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Turville house. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of homes in the UK .

What speed internet is best for me?

That would depend on what you will be using the internet for. Have a look at the following table for a rough guide to the kind of broadband speed you should pick for a broadband service in Turville.

Frequent internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Turville

Corded telephone area code Turville

The telephone dialling code, sometimes called the area code, for Turville is 01806. If you call someone in Turville, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Turville call cost?

If calls are included with your landline or mobile tariff, the cost of the call is likely to be included with your tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you don't know whether you have inclusive calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Turville

People living in Turville are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas will always be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that supplies your Turville home to the electricity grid and gas networks.

Most of the time you won't need to contact the Turville distribution network operator, but should the need arise, you can find the distribution network operator for Turville below.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Turville

The electricity distribution network operator for Turville is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Turville

There are no power plants within a 10 mile radius of Turville.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Close By Turville

You might be wondering which municipalities are within reach of Turville, in the below table you will find the closest five municipalities to Turville.