Utilities in <u>Twyford

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Your Complete Guide to Utilities in Twyford

If you've moved and have questions about Twyford? Our complete guide to utilities in Twyford is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Twyford water and sewerage. Keep reading to learn everything about utilities in Twyford.

About Twyford, Northamptonshire

Twyford OX17 has a population of 566 and is located in the county of Northamptonshire. Northamptonshire has a population of 747,622 people.

Who supplies my water in Twyford?

Twyford water services are provided by Anglian Water. Here are the main contact numbers for Anglian Water, Severn Trent, and Thames Water:

How to reach your water providers in Twyford

Speaking to an advisor at Anglian Water, Severn Trent or Thames Water is just one method of contact to discuss your Twyford water issues.

Anglian Water contact numbers

In the table below we have listed the main contact numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Severn Trent contact numbers

In the table below we have listed the main contact numbers for Severn Trent general enquiries and emergencies.

Severn Trent phone number Severn Trent Emergency phone number
0345 750 0500 0800 783 4444
Mon-Fri 8am-8pm, Sat 9am-3pm, Bank Holidays 9am-5pm, Emergencies 24/7/365

Thames Water contact numbers

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Speaking to an advisor at Anglian Water, Severn Trent, Thames Water, or is just one method of contact to discuss your Twyford water issues.

Write to Anglian Water, Severn Trent or Thames Water

You can also get in touch with Anglian Water, Severn Trent or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Anglian Water, Severn Trent or Thames Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Severn Trent

If you prefer to write a letter to Severn Trent can do so by writing to the Severn Trent address below:

Severn Trent Address
PO Box 407
Darlington
DL1 9WD

Customers that would rather email Severn Trent, you must use the following email address:

Severn Trent Email Address
customercare@severntrent.co.uk

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Twyford

Water bill in Twyford

Water rates in Twyford will vary depending on if your home has a water meter or not. It's easy to find out if your Twyford water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Twyford water rates will have a meter number listed on their water bills.

Metered Customers in Twyford

Customers that have a water meter at their Twyford house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water, Severn Trent, or Thames Water. Whilst the variable charges are for the consumption at your Twyford home.

Unmetered Customers in Twyford

Customers who don't have a meter at their Twyford home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Twyford home.

The rate unmetered customers pay for water in Twyford is based on the rateable value of your home. The rateable value of your Twyford water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, getting a water meter for your Twyford may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Twyford?

The average water bill Twyford residents are charged will depend on which water company supplies your home. The table below shows the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Per Year
Anglian Water £16.83 £202
Severn Trent £16.58 £199
Thames Water £19.33 £232
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How do I pay my Twyford water bill?

First, you must sign up and register with Anglian Water, Severn Trent, or Thames Water. After you've registered with Anglian Water, Severn Trent, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Twyford bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water, Severn Trent, or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Twyford?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Twyford OX17, your water suppliers are Anglian Water, Severn Trent and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Twyford Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Twyford have about their water supply.

Frequently Asked Questions About Water in Twyford

Is water from the tap in Twyford safe to drink?

Yes! You can drink the tap water in Twyford. You can rest assured that Twyford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Twyford water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Twyford water to make it drinkable.

Where does the water in Twyford come from?

There are three main sources of water that supply Twyford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Twyford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Twyford is over 276ppm, that means the water hardness in Twyford is rated as very hard water.

What does this mean?

The clean water supply to your home in Twyford contains a higher amount of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Twyford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Twyford No Water

If there isn't any running water in your Twyford home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Twyford.

If there is no water at your Twyford home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Twyford.

If there is no cold water, not even a trickle, contact Anglian Water, Severn Trent, or Thames Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Anglian Water, Severn Trent, or Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Anglian Water, Severn Trent, or Thames Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Twyford water leak or flooding

Twyford water problems might include anything from a burst water main or flooding, to a leak in your Twyford home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you discover flooding or a water leak outside your Twyford property, you need to do one of the following as quickly as you can:

  1. Contact Anglian Water, Severn Trent, or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Anglian Water, Severn Trent, or Thames Water website and complete the online form to report the issue.

Why does the water in Twyford taste strange?

If you detect a difference in smell or taste of your Twyford water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your Twyford water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Twyford water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Anglian Water, Severn Trent, or Thames Water via the contact channels listed above.

Broadband in Twyford OX17

Twyfordinternet connected globe

The broadband speed you get at your Twyford home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see how it compares to the average connection speed for Twyford with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Twyford Average Download Speed Twyford Average Upload Speed
77.60 Mbps 22.93 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Twyford. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote this type of connection is the only one that's available.

Things to consider when choosing an internet provider in Twyford?

These days, the internet is as important as other essential utilities, perhaps more important. That means choosing an internet service provider could feel daunting. To ease the pressure, we've covered four main points worth considering before choosing an internet provider in Twyford.

Availability

The first thing you need to think about when choosing an internet provider in Twyford is what's available. The majority of homes in Twyford can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Twyford?

  • Fibre broadband
    • This is the fastest available internet connection in Twyford
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Twyford homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Twyford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Twyford.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Twyford broadband cost

Twyford broadband bill

Another important consideration is how much it costs for the broadband in Twyford. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal before you commit to a internet connection in Twyford. Some providers may even increase the price whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Twyford Broadband Reliability

How reliable the broadband is in Twyford must also be considered, with many people working from home either full-time or part-time, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Twyford home is going to be important.

Twyford broadband technical support

Lastly, the technical support for your Twyford broadband connection is really important. You might never need to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem quickly and efficiently is definitely something worth considering when you choose a broadband provider in Twyford.

Broadband FAQ

Below we've answered some our the most common questions that customers in Twyford have about broadband internet.

Broadband FAQs

What's the average broadband speed in Twyford?

The average broadband speed in Twyford is:

Twyford Average Download Speed Twyford Average Upload Speed
77.60 Mbps 22.93 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Twyford, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Twyford property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of houses in the UK .

What broadband speed do I need?

It really does depend on how you will use the internet. Take a look at this table for a general idea which speed you should pick when signing up for broadband in Twyford.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Twyford

Corded telephone area code Twyford

The telephone area code, sometimes called the landline dialling code, for Twyford is 01295. When making a call to someone in Twyford, and you are in a different area, you should add 01295 to the number you'd like to call.

How much does an 01295 Twyford call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call is likely to be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before you make the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in Twyford

Residents in Twyford are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Twyford home to the gas and electricity networks.

Most of the time you won't need to speak to the Twyford distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Twyford right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Twyford

The electricity distribution network operator for Twyford is Western Power Distribution - Midlands. You can find the Western Power Distribution - Midlands contact details in the table below:

Western Power Distribution - Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsuppliesmids@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Toll End Road
Tipton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Twyford

There are no power plants within a 10 mile radius of Twyford.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Twyford

If you've ever wondered which municipalities are within reach of Twyford, in the table below you can see the five nearest towns and cities to Twyford.