Utilities in <u>Ugborough

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Your Complete Guide to Utilities in Ugborough

If you just moved and have some questions about Ugborough? Our utilities guide to Ugborough will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Ugborough water and sewerage. Keep reading to learn everything about utilities in Ugborough.

About Ugborough, Devon

Ugborough PL21 has a population of 1,884 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Ugborough?

Ugborough water services are provided by South West Water. Here are the main contact numbers for South West Water:

Getting in touch with your water supplier for Ugborough

Calling a phone number for South West Water is one of many options to deal with your Ugborough water account.

In the table below we have listed the main contact numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, you have the choice of posting a letter or sending an email. You can also submit your request on the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Price of water in Ugborough

Water bill in Ugborough

Water rates in Ugborough are based on if your home has a water meter or not. You can easily check if your Ugborough water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Ugborough water rates will have a meter number listed on their water bills.

Metered Customers in Ugborough

Customers who have a water meter installed at their Ugborough house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Ugborough home.

Unmetered Customers in Ugborough

Customers that don't have a water meter at their Ugborough home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Ugborough home.

As an unmetered customer, the rate you pay for water in Ugborough will be based on the rateable value of your home. The rateable value calculation of your Ugborough water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, installing a water meter at your Ugborough may save you money.

Customers with bigger families that use more water will probably not benefit by getting a water meter installed.

How much is the average water bill in Ugborough?

The average water bill Ugborough residents are being charged is £18.17 per month, which is £218 a year.

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How do I pay my Ugborough water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Ugborough bill. Whilst some customers prefer to make a single annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Ugborough?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Ugborough PL21, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Ugborough Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Ugborough have about their water supply.

Frequently Asked Questions About Water in Ugborough

Is water from the tap in Ugborough safe to drink?

Yes! You can drink the tap water in Ugborough. You can rest assured that Ugborough water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Ugborough water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Ugborough water to make it drinkable.

Where does the water in Ugborough come from?

There are three main sources of water that supply Ugborough:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Ugborough

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Ugborough is fewer than 60ppm, that means the water hardness in in Ugborough is rated as soft water.

What does this mean?

The water supply to your home in Ugborough contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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You shouldn't need to use a water softener at your home in Ugborough.

Ugborough No Water

If you don't have any running water in your Ugborough home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Ugborough.

If there is no water at your Ugborough home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Ugborough.

If there is no cold water, not even a trickle, contact South West Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the South West Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Ugborough water leak or flooding

Ugborough water problems can include anything from flooding or a leak, to a burst water main in your Ugborough home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Ugborough property, you need to do one of the following as quickly as you can:

  1. Call South West Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the South West Water website and fill in the form to report the problem.

Why does the water in Ugborough taste strange?

If you detect a difference in smell or taste of your Ugborough water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Ugborough water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Ugborough water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach South West Water on the contact details above.

Internet in Ugborough PL21

Ugboroughinternet connected globe

The speed of your broadband connection at your Ugborough home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and see if it matches the average broadband speed for Ugborough with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Ugborough Average Download Speed Ugborough Average Upload Speed
52.75 Mbps 10.65 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Ugborough. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection available.

What to look for when choosing an internet provider in Ugborough?

These days, the internet is as important as other essential utilities, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, let's take a look at the top four points that you should consider when choosing an internet provider in Ugborough.

Availability

The first thing to consider before choosing an internet provider in Ugborough is the issue of availability. Most homes in Ugborough should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Ugborough?

  • Fibre broadband
    • This is fastest connection that's currently available in Ugborough
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Ugborough homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Ugborough.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Ugborough.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Ugborough broadband cost

Ugborough broadband bill

You should also think about the monthly cost of broadband in Ugborough. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the small print of the offer before you sign up to a internet service in Ugborough. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Ugborough Broadband Reliability

The reliability of broadband in Ugborough must also be considered, with so many people that work from home either full-time or part-time, we need to have a reliable internet connection to stay in touch with work is a priority.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Ugborough home is something to think about.

Ugborough broadband technical support

Lastly, the technical support for your Ugborough internet connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that deals with your query efficiently and quickly should be considered when making a decision for a broadband internet provider in Ugborough.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Ugborough have about their internet connection.

Broadband FAQs

How fast is the broadband in Ugborough?

The average speed of broadband in Ugborough is:

Ugborough Average Download Speed Ugborough Average Upload Speed
52.75 Mbps 10.65 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in Ugborough, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Ugborough house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Take a look at this table to find out which speed you should pick when getting connected in Ugborough.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone dialling code of Ugborough

Corded telephone area code Ugborough

The telephone dialling code, sometimes called the area code, for Ugborough is 01806. When making a call to someone in Ugborough, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Ugborough call cost?

If you have calls included with your landline or mobile tariff, the cost of the call is likely to be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before making the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Ugborough

Residents in Ugborough can choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your Ugborough home to the gas and electricity networks.

Most of the time you won't need to contact the Ugborough distribution network operator, but should the need arise, you can find the distribution network operator for Ugborough right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Ugborough

The electricity distribution network operator for Ugborough is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Ugborough

There are no power plants within a 10 mile radius of Ugborough.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, there are plans to build new nuclear reactors such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Near Ugborough

If you've ever wondered which municipalities are nearby Ugborough, in the below table you will find the five closest municipalities to Ugborough.

Closest five municipalities to Ugborough
Municipality Distance from Ugborough
Ivybridge 0.01 miles
Modbury 0.01 miles
Cornwood 0.01 miles
Ermington 0.01 miles
South Brent 4.16 miles