Utilities in <u>Upminster

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Your Complete Guide to Utilities in Upminster

If you've moved and have questions about Upminster? Our complete guide to utilities in Upminster is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Upminster water and sewerage. Keep reading to learn everything about utilities in Upminster.

About Upminster, Essex

Upminster RM14 has a population of 25,361 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Upminster?

Upminster water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Upminster

Calling a phone number for Anglian Water or Essex & Suffolk Water is just one method of contact to discuss your Upminster water issues.

Anglian Water telephone numbers

In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below you will find the telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water telephone number Essex & Suffolk Water Emergency telephone number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also get in touch with Anglian Water or Essex & Suffolk Water, by composing a letter or sending an email. You can also send your request via the Anglian Water or Essex & Suffolk Water website.

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you should use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

Customer that want to post a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you should use the following email address:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Price of water in Upminster

Water bill in Upminster

Water rates in Upminster will vary depending on if your home has a water meter or not. It's easy to find out if your Upminster water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Upminster water rates will have a meter number listed on their water bills.

Metered Customers in Upminster

Customers with a water meter at their Upminster home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. Whilst the variable charges cover the consumption at your Upminster home.

Unmetered Customers in Upminster

Customers who don't have a meter at their Upminster home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Upminster home.

As an unmetered customer, the rate you pay for water in Upminster is based on the rateable value of your home. The rateable value part of your Upminster water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, having a water meter installed at your Upminster may save you money.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Upminster?

The average water bill Upminster residents are charged will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Water Bill Annually
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Upminster water bill?

First, you must sign up and register with Anglian Water or Essex & Suffolk Water. Once you've registered an account with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Upminster bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Upminster?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Upminster RM14, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Upminster Water Frequently Asked Questions

Below we have answered some common questions that customers in Upminster have about their water supply.

Frequently Asked Questions About Water in Upminster

Is water from the tap in Upminster safe to drink?

Yes! It's safe to drink the tap water in Upminster. You can rest assured that Upminster water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Upminster water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Upminster water to make it drinkable.

Where does the water in Upminster come from?

There are three main sources of water that supply Upminster:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Upminster

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Upminster is higher than 276ppm, this means the water in Upminster is rated as very hard water.

What does this mean?

The clean water supply to your home in Upminster contains an elevated level of hard water minerals. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Upminster.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Upminster No Water

If you don't have any running water in your Upminster home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Upminster.

If there is no water at your Upminster home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Upminster.

If there is no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any information explaining the reason your home has no water.
  2. Have a look at the Twitter account for Anglian Water or Essex & Suffolk Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Upminster water leak or flooding

Upminster water problems can include anything from a burst water main or flooding, to a leak in your Upminster home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Upminster property, you must do one of the following as soon as possible:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Upminster taste strange?

If you find the taste or smell is different with your Upminster water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can impermeate the Upminster water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Upminster water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Anglian Water or Essex & Suffolk Water on the contact details above.

Broadband in Upminster RM14

Upminsterinternet connected globe

The speed of your broadband connection at your Upminster home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average internet speed in Upminster with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Upminster Average Download Speed Upminster Average Upload Speed
74.28 Mbps 15.08 Mbps
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The type of internet connection you have can affect your download and upload speed in Upminster. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one that's available.

Things to consider when picking a broadband provider in Upminster?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. Don't worry, we've listed the four important points that you should consider when picking a broadband provider in Upminster.

Availability

The first thing to consider before picking a broadband provider in Upminster is what's available. The majority of homes in Upminster can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Upminster?

  • Fibre broadband
    • This is the fastest available internet connection in Upminster
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Upminster homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of Upminster.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Upminster.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Upminster broadband value for money

Upminster broadband bill

Another important consideration is the monthly cost of broadband in Upminster. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a internet connection in Upminster. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which affects millions of BT customers.

Upminster Broadband Reliability

The reliability of the broadband connection is in Upminster should also be considered, with many people working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Upminster home is going to be important.

Upminster broadband customer service

Our final tip, the customer service of your Upminster broadband connection is of utmost importance. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Upminster.

Broadband FAQ

Below we've answered some our the most common questions that customers in Upminster ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Upminster?

The average internet speed in Upminster is:

Upminster Average Download Speed Upminster Average Upload Speed
74.28 Mbps 15.08 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Upminster, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Upminster home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

How fast internet should my internet be?

It really does depend on what you will be using the internet for. Take a look at this table for a general idea which speed you should choose when signing up for broadband in Upminster.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Upminster

Corded telephone area code Upminster

The landline area code, sometimes called the dialling code, for Upminster is 01806. If you're calling somebody in Upminster, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Upminster call cost?

If you have a call plan with your mobile or landline tariff, then the call cost should be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Upminster

Residents of Upminster are free to choose their own supplier for gas and electricity, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Upminster home to the gas network and electricity grid.

In many cases you won't need to contact the Upminster distribution network operator, but if you do, you can quickly find out which DNO covers Upminster right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Upminster

The electricity distribution network operator for Upminster is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Upminster

There are no power plants within a 10 mile radius of Upminster.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Upminster

You might be wondering which municipalities are close to Upminster, we've found the five closest municipalities to Upminster.

Closest five municipalities to Upminster
Municipality Distance from Upminster
Bulphan -
Cranham -
Elm Park 0.85 miles
Ardleigh Green 2.34 miles