Utilities in <u>Upton

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Your Complete Guide to Utilities in Upton

If you've moved and have questions about Upton? Our utilities guide to Upton is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Upton water and sewerage. Keep reading to learn everything about utilities in Upton.

About Upton, Dorset

Upton BH16 has a population of 8,780 and is located in the county of Dorset. Dorset has a population of 426,516 people.

Who supplies my water in Upton?

Upton water services are provided by Wessex Water. In the table below are the contact numbers for Wessex Water:

How to reach your water provider in Upton

Calling a phone number for Wessex Water is just one method of contact to deal with your Upton water issues.

Below, you can find the principal telephone numbers for Wessex Water general enquiries and emergencies.

Wessex Water telephone number Wessex Water Emergency telephone number
0345 600 3 600 0345 600 4600
Mon-Fri 8am-8pm, Sat 8am-2pm, Emergencies 24/7/365
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Write to Wessex Water

Additionally, you can communicate with Wessex Water, either by email or with a letter in the post. You can also send your request via the Wessex Water website.

If you prefer to write a letter to Wessex Water can do so by writing to the Wessex Water address below:

Wessex Water Address
Claverton Down
Bath
BA2 7WW

Customers that would rather email Wessex Water, you should use the following email address:

Wessex Water Email Address
info@wessexwater.co.uk

Price of water in Upton

Water bill in Upton

Water rates in Upton will vary depending on if your home has a water meter or not. It's easy to find out if your Upton water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Upton water rates will have a meter number listed on their water bills.

Metered Customers in Upton

Customers that have a water meter at their Upton home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Wessex Water. Whilst the variable charges cover the consumption at your Upton home.

Unmetered Customers in Upton

Customers that don't have a water meter at their Upton home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Upton home.

The rate unmetered customers pay for water in Upton is based on the rateable value of your home. The rateable value calculation of your Upton water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Upton may save you money.

Customers with large households are unlikely to see any savings by getting a water meter installed.

How much is the average water bill in Upton?

The average water bill Upton residents are being charged is £19.83 monthly, which works out at £238 a year.

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How do I pay my Upton water bill?

You will first need to register with Wessex Water. Once you've registered an account with Wessex Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Upton bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Wessex Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Upton?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Upton BH16, your water supplier is Wessex Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Upton Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Upton have about their water supply.

Frequently Asked Questions About Water in Upton

Is tap water in Upton safe to drink?

Yes! It's safe to drink the tap water in Upton. You can rest assured that Upton water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Upton water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Upton water to make it drinkable.

Where does the water in Upton come from?

There are three main sources of water that supply Upton:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Upton

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Upton is fewer than 200ppm, this means the water in Upton is rated as medium water.

What does this mean?

The water being supplied to your home in Upton over. medium water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Upton.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Upton No Water

If there isn't any running water in your Upton home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Upton.

If there is no water at your Upton home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Upton.

If you don't have any cold water, not even a trickle, contact Wessex Water for advice. You can also try the following:

  1. Check the "In Your Area" sections of the Wessex Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Wessex Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Upton water leak or flooding

Upton water problems might include anything from a burst water main or flooding, to a leak in your Upton home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Upton property, you should try to do one of the following as long as it's safe to do so:

  1. Call Wessex Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Wessex Water website and fill out the online form.

Why does the water in Upton taste strange?

If you detect a difference in smell or taste of your Upton water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Upton water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Upton water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Wessex Water via the contact channels listed above.

Broadband Speed in Upton BH16

Uptoninternet connected globe

The speed of your broadband connection at your Upton home depends on several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test the speed of your connection and find out how it compares to the average internet speed in Upton with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Upton Average Download Speed Upton Average Upload Speed
68.40 Mbps 15.77 Mbps
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The way you choose to connect to the internet can affect your download and upload speed in Upton. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one available.

Things to consider when picking a broadband provider in Upton?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points worth considering before picking a broadband provider in Upton.

Availability

The first thing to consider before picking a broadband provider in Upton is what's available. The majority of homes in Upton can take advantage of fibre or 'superfast' connections, customers who live in a rural location may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Upton?

  • Fibre broadband
    • This is fastest connection that's currently available in Upton
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Upton homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Upton.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Upton.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Upton broadband cost

Upton broadband bill

You should also think about how much it costs for the broadband in Upton. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. You should always look in the fine print of the deal when you sign up for a broadband connection in Upton. Some providers may even increase the price whilst you're in contract. We reported recently on the BT price hike which affects millions of BT customers.

Upton Broadband Reliability

How reliable the broadband is in Upton must also be considered, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Upton home is going to be important.

Upton broadband customer service

Our final tip, the customer support of your Upton broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that deals with your query quickly and efficiently is definitely something worth considering when you choose a broadband provider in Upton.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Upton have about broadband internet.

Broadband Frequently Asked Questions

What's the average broadband speed in Upton?

The average internet speed in Upton is:

Upton Average Download Speed Upton Average Upload Speed
68.40 Mbps 15.77 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Upton, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Upton property. This means it's very fast and extremely reliable. At the time of writing, 31.83% of homes in the UK .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Take a look at this table to find out the kind of broadband speed you should pick when getting connected in Upton.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the landline area code in Upton

Corded telephone area code Upton

The telephone dialling code, sometimes called the area code, for Upton is 01202. If you're calling somebody in Upton, and you're located in a different region, you will need to add 01202 to the number you'd like to call.

How much does an 01202 Upton call cost?

If you have calls included with your mobile or landline tariff, then the call cost should be included with your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Upton

Residents of Upton are free to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is supplied and maintained by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Upton home to the gas and electricity networks.

More often than not you won't need to contact the Upton distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Upton right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Upton

The electricity distribution network operator for Upton is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Upton

There are no power plants within a 10 mile radius of Upton.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Upton

Perhaps you're wondering which towns and cities are close to Upton, in the table below you can see the five nearest towns and cities to Upton.

Closest five municipalities to Upton
Municipality Distance from Upton
Turlin Moor -
Lytchett Matravers -
Canford Heath 0.75 miles
Creekmoor 0.75 miles
Broadstone 1.56 miles