Utilities in <u>Waltham Cross

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A Complete Guide to Utilities in Waltham Cross

Are you moving and want to know more about Waltham Cross? Our complete guide to utilities in Waltham Cross will explain in detail everything about broadband, area codes, power generation and energy distributors, and Waltham Cross water and sewerage. Keep reading to learn everything about utilities in Waltham Cross.

About Waltham Cross, Essex

Waltham Cross EN8 has a population of 10,069 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Waltham Cross?

Waltham Cross water utilities are supplied by Thames Water. Here are the main contact numbers for Thames Water:

How to reach your water provider in Waltham Cross

Calling a phone number for Thames Water is one of many contact methods to discuss your Waltham Cross water problems.

In the table below we have listed the main telephone numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also write to Thames Water, you have the choice of posting a letter or sending an email. You can also send your request via the Thames Water website.

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you want to email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in Waltham Cross

Water bill in Waltham Cross

Water rates in Waltham Cross are based on if your home has a water meter or not. It's easy to find out if your Waltham Cross water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Waltham Cross water rates will have a meter number listed on their water bills.

Metered Customers in Waltham Cross

Customers with a water meter at their Waltham Cross house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Thames Water. While the variable charges cover the usage at your Waltham Cross home.

Unmetered Customers in Waltham Cross

Customers without a meter at their Waltham Cross home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Waltham Cross home.

As an unmetered customer, the rate you pay for water in Waltham Cross is based on the rateable value of your home. The rateable value part of your Waltham Cross water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, getting a water meter for your Waltham Cross may save you money.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Waltham Cross?

The average water bill Waltham Cross residents are charged is £19.33 each month, that's £232 a year.

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How do I pay my Waltham Cross water bill?

First of all, you will need to register with Thames Water. After you've registered with Thames Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Waltham Cross bill. Whilst some customers would prefer to pay annually, other customers might like to set up quarterly, monthly, or even weekly payments instead. As soon as you've set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Waltham Cross?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Waltham Cross EN8, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Waltham Cross Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Waltham Cross have about their water supply.

Frequently Asked Questions About Water in Waltham Cross

Is the tap water in Waltham Cross safe to drink?

Yes! You can drink the tap water in Waltham Cross. You can rest assured that Waltham Cross water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Waltham Cross water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Waltham Cross water to make it drinkable.

Where does the water in Waltham Cross come from?

There are three main sources of water that supply Waltham Cross:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Waltham Cross

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Waltham Cross is higher than 201ppm, this means the water in Waltham Cross is rated as hard water.

What does this mean?

The clean water supply to your home in Waltham Cross contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. You might also notice more limescale build-up in your appliances and it may affect the taste of your tap water.

Selectra recommends

We recommend adding a softening agent to the water in Waltham Cross.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Waltham Cross No Water

If you don't have any running water in your Waltham Cross home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Waltham Cross.

If there is no water at your Waltham Cross home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Waltham Cross.

If your home has no cold water, not even a trickle, contact Thames Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Thames Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Waltham Cross water leak or flooding

Waltham Cross water problems can include anything from a burst water main or flooding, to a leak in your Waltham Cross home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Waltham Cross property, you should try to do one of the following as long as it's safe to do so:

  1. Call Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, navigate to the "report a leak" area of the Thames Water website and fill in the form to report the problem.

Why does the water in Waltham Cross taste strange?

If you notice a change in taste or smell with your Waltham Cross water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Waltham Cross water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Waltham Cross water.

If you have questions about your water's taste, smell, or appearance, you can speak to Thames Water via the contact channels listed above.

Internet in Waltham Cross EN8

Waltham Crossinternet connected globe

The broadband speed you get at your Waltham Cross home depends on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test how fast your internet is and see how it compares to the average connection speed for Waltham Cross with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Waltham Cross Average Download Speed Waltham Cross Average Upload Speed
83.57 Mbps 17.33 Mbps
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The internet connection type you have can affect the speed you get at your home in Waltham Cross. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection that's available.

What should you consider when picking a broadband provider in Waltham Cross?

In 2022, the internet is about as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet could feel daunting. Don't worry, we've listed the four important points that you should consider when picking a broadband provider in Waltham Cross.

Availability

The first thing you need to think about whilst picking a broadband provider in Waltham Cross is the issue of availability. The majority of homes in Waltham Cross can take advantage of superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Waltham Cross?

  • Fibre broadband
    • This is fastest connection that's currently available in Waltham Cross
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Waltham Cross homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Waltham Cross.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Waltham Cross.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Waltham Cross broadband value for money

Waltham Cross broadband bill

You also need to consider how much it costs for the broadband in Waltham Cross. You will see many broadband providers are offering a low cost deal for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal before you commit to a internet service in Waltham Cross. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike that has affected millions of customers.

Waltham Cross Broadband Reliability

The reliability of the broadband connection is in Waltham Cross also needs consideration, with so many people that work from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work can be extremely important.

Then in our freetime we're watching movies online or gaming online which without a reliable broadband connection at your Waltham Cross home will be an important thing to consider.

Waltham Cross broadband customer service

Our final tip, the technical support for your Waltham Cross internet connection is really important. There's a good chance you will never need to contact the internet service provider you choose, but should the need to contact them arises a provider with excellent customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when you choose a broadband provider in Waltham Cross.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Waltham Cross ask about their broadband.

Broadband FAQs

What's the average broadband speed in Waltham Cross?

The average speed of broadband in Waltham Cross is:

Waltham Cross Average Download Speed Waltham Cross Average Upload Speed
83.57 Mbps 17.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Waltham Cross, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Waltham Cross house. This means it's very fast and extremely reliable. At the time of writing, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Take a look at this table for a general idea which speed you should choose for a broadband service in Waltham Cross.

Usual Internet habits Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Waltham Cross

Corded telephone area code Waltham Cross

The landline area code, sometimes called the dialling code, for Waltham Cross is 01992. If you're calling somebody in Waltham Cross, and you are in a different area, you will need to add 01992 before the number you're trying to call.

How much does an 01992 Waltham Cross call cost?

If you have a call plan with your landline or mobile, then the call cost should be included in that tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you are uncertain whether you have calls included in your tariff, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity in Waltham Cross

Residents in Waltham Cross are free to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Waltham Cross home to the gas network and electricity grid.

More often than not you won't need to contact the Waltham Cross distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Waltham Cross right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Waltham Cross

The electricity distribution network operator for Waltham Cross is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Waltham Cross

There are no power plants within a 10 mile radius of Waltham Cross.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Municipalities Near Waltham Cross

If you've ever wondered which municipalities are close to Waltham Cross, we've found the five closest municipalities to Waltham Cross.

Closest five municipalities to Waltham Cross
Municipality Distance from Waltham Cross
Ponders End 0.65 miles
Enfield Wash 0.65 miles
Enfield Lock 0.65 miles
Enfield Island Village 0.65 miles
Enfield Highway 0.65 miles