Utilities in <u>Waterloo

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Your Complete Guide to Utilities in Waterloo

Are you moving and want to know more about Waterloo? Our utilities guide to Waterloo will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Waterloo water and sewerage. Keep reading to learn everything about utilities in Waterloo.

About Waterloo, West Yorkshire

Waterloo HD5 has a population of 7,000 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Waterloo?

Waterloo water utilities are supplied by Yorkshire Water. Here are the main contact numbers for Yorkshire Water:

Getting in touch with your water supplier for Waterloo

Calling a phone number for Yorkshire Water is one of many contact methods to deal with your Waterloo water account.

In the table below you will find the contact numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water contact number Yorkshire Water Emergency contact number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365
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Write to Yorkshire Water

You can also get in touch with Yorkshire Water, you have the choice of posting a letter or sending an email. You can also send your request via the Yorkshire Water website.

If you prefer to send a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Cost of water in Waterloo

Water bill in Waterloo

Water rates in Waterloo are based on if your home has a water meter or not. You can easily check if your Waterloo water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered Waterloo water rates will have a meter number listed on their water bills.

Metered Customers in Waterloo

Customers with a water meter at their Waterloo house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Yorkshire Water. Whilst the variable charges are for the consumption at your Waterloo home.

Unmetered Customers in Waterloo

Customers who don't have a meter at their Waterloo home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Waterloo home.

The rate unmetered customers pay for water in Waterloo will be based on the rateable value of your home. The rateable value of your Waterloo water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, having a water meter installed at your Waterloo might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Waterloo?

The average water bill Waterloo residents are billed is £15.50 monthly, which works out at £186 per year.

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How do I pay my Waterloo water bill?

First of all, you will need to register with Yorkshire Water. After you've registered with Yorkshire Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Waterloo bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Yorkshire Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Waterloo?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Waterloo HD5, your water supplier is Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Waterloo Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Waterloo have about their water supply.

Frequently Asked Questions About Water in Waterloo

Is the tap water in Waterloo safe to drink?

Yes! The tap water is safe to drink in Waterloo. You can rest assured that Waterloo water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Waterloo water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Waterloo water to make it drinkable.

Where does the water in Waterloo come from?

There are three main sources of water that supply Waterloo:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Waterloo

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Waterloo is less than 60ppm, this means the water in in Waterloo is rated as soft water.

What does this mean?

The water supply to your home in Waterloo contains low levels of minerals that cause hard water. soft water means your home appliances should be more efficient and your clothes will come out softer after washing. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Waterloo.

Waterloo No Water

If you don't have any running water in your Waterloo home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Waterloo.

If there is no water at your Waterloo home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Waterloo.

If there is no cold water, not even a trickle, contact Yorkshire Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Yorkshire Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Yorkshire Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Waterloo water leak or flooding

Waterloo water problems might include anything from flooding or a leak, to a burst water main in your Waterloo home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Waterloo property, you need to do one of the following as quickly as you can:

  1. Ring Yorkshire Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Yorkshire Water website and fill in the form to report the problem.

Why does the water in Waterloo taste strange?

If you notice a change in taste or smell with your Waterloo water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Waterloo water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Waterloo water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Yorkshire Water on the contact details above.

Internet in Waterloo HD5

Waterloointernet connected globe

The broadband speed you get at your Waterloo home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test how fast your internet is and find out how it compares to the average internet speed in Waterloo with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Waterloo Average Download Speed Waterloo Average Upload Speed
79.23 Mbps 19.67 Mbps
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The internet connection type you have can affect your download and upload speed in Waterloo. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it's the only type of internet connection available.

What to look for when searching for a broadband provider in Waterloo?

These days, the internet is as important as other essential utilities, maybe even more important. That means choosing an internet service provider could feel daunting. Don't worry, let's take a look at the top four points that you should consider when searching for a broadband provider in Waterloo.

Availability

The first thing to consider whilst searching for a broadband provider in Waterloo is the issue of availability. Most homes in Waterloo should be able to enjoy fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Waterloo?

  • Fibre broadband
    • This is the fastest available internet connection in Waterloo
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Waterloo homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Waterloo.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Waterloo.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Waterloo broadband cost

Waterloo broadband bill

You should also think about the monthly cost of broadband in Waterloo. You will see many broadband providers are offering a low cost deal for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal when you sign up for a internet connection in Waterloo. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Waterloo Broadband Reliability

The reliability of the broadband connection is in Waterloo also needs consideration, with many people working from home either full-time or part-time, having a reliable internet connection to keep up to date with work your work is a priority.

Then in our freetime we're watching movies online or gaming online meaning without an internet connection that's reliable at your Waterloo home is something to think about.

Waterloo broadband customer support

Lastly, the customer service of your Waterloo broadband connection is really important. There's a good chance you will never need to get in touch with your internet service provider, but should the need to contact them arises then having solid customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in Waterloo.

Broadband FAQ

Below we've answered some our the most common questions that customers in Waterloo ask about their broadband.

Broadband FAQs

Is the internet fast in Waterloo?

The average broadband speed in Waterloo is:

Waterloo Average Download Speed Waterloo Average Upload Speed
79.23 Mbps 19.67 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Waterloo, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Waterloo property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Have a look at the following table for a rough guide to the kind of broadband speed you should pick when getting connected in Waterloo.

Usual Internet habits Recommended Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Waterloo

Corded telephone area code Waterloo

The landline area code, sometimes called the dialling code, for Waterloo is 01806. If you're calling somebody in Waterloo, and you are not in the same area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Waterloo call cost?

If you have calls included with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus a small call set-up charge.

If you don't know whether you have calls included in your tariff, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity in Waterloo

Residents in Waterloo are able to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be supplied and maintained by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Waterloo home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Waterloo distribution network operator, but should you ever need to, you can quickly find out which DNO covers Waterloo in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Waterloo

The electricity distribution network operator for Waterloo is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Waterloo

There are no power plants within a 10 mile radius of Waterloo.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Waterloo

If you've ever wondered which municipalities are close to Waterloo, in the below table you will find the five closest municipalities to Waterloo.

Closest five municipalities to Waterloo
Municipality Distance from Waterloo
Kirkheaton -
Dalton -
Almondbury -
Mirfield 1.81 miles
Hopton 1.81 miles