Utilities in <u>Wembury

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Your Complete Guide to Utilities in Wembury

If you've moved and have questions about Wembury? Our utilities guide to Wembury is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Wembury water and sewerage. Keep reading to learn everything about utilities in Wembury.

About Wembury, Devon

Wembury PL9 has a population of 2,740 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Wembury?

Wembury water services are supplied by South West Water. Below are the main phone numbers for South West Water:

How to get in touch with the water supplier in Wembury

Speaking to an advisor at South West Water is just one method of contact to deal with your Wembury water issues.

In the table below we have listed the main phone numbers for South West Water general enquiries and emergencies.

South West Water telephone number South West Water Emergency telephone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also write to South West Water, either by email or with a letter in the post. You can even send your message through the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Wembury

Water bill in Wembury

Water rates in Wembury depend on whether your home has a water meter or not. You can easily find out whether your Wembury water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Wembury water rates will have a meter number listed on their water bills.

Metered Customers in Wembury

Customers who have a water meter installed at their Wembury property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges cover the consumption at your Wembury home.

Unmetered Customers in Wembury

Customers that don't have a water meter at their Wembury home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Wembury home.

Water rates for unmetered customers in Wembury will be based on the rateable value of your home. The rateable value part of your Wembury water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Wembury might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Wembury?

The average water bill Wembury residents are charged is £18.17 monthly, which works out at £218 a year.

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How do I pay my Wembury water bill?

You will first need to register with South West Water. Once you've registered an account with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Wembury bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your South West Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Wembury?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Wembury PL9, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Wembury Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Wembury have about their water supply.

Frequently Asked Questions About Water in Wembury

Is the tap water in Wembury safe to drink?

Yes! It's safe to drink the tap water in Wembury. You can rest assured that Wembury water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Wembury water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Wembury water to make it drinkable.

Where does the water in Wembury come from?

There are three main sources of water that supply Wembury:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Wembury

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Wembury is fewer than 60ppm, this means the water in in Wembury is rated as soft water.

What does this mean?

The water supply to your home in Wembury contains a minimal level of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Wembury.

Wembury No Water

If you have no water in your Wembury home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Wembury.

If there is no water at your Wembury home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Wembury.

If there is no cold water, not even a trickle, contact South West Water for help. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Wembury water leak or flooding

Wembury water problems could be anything from flooding or a leak, to a burst water main in your Wembury home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Wembury property, you need to do one of the following as quickly as you can:

  1. Ring South West Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the South West Water website and fill in the form to report the problem.

Why does the water in Wembury taste strange?

If you notice a change in taste or smell with your Wembury water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Wembury water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Wembury water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with South West Water using the contact information above.

Broadband Speed in Wembury PL9

Wemburyinternet connected globe

The speed of your broadband connection at your Wembury home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Wembury with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Wembury Average Download Speed Wembury Average Upload Speed
63.20 Mbps 11.30 Mbps
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The type of internet connection you have can affect your download and upload speed in Wembury. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

ADSL internet connections are the slowest, in parts of the UK that are more remote this type of connection is the only one available.

Things to consider when picking a broadband provider in Wembury?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. Which means picking a reliable provider for your internet might seem daunting at first. To ease the pressure, we've listed the four important points to think about when picking a broadband provider in Wembury.

Availability

The first point to bear in mind when picking a broadband provider in Wembury is the availability. Whilst many homes in Wembury can take advantage of fibre or 'superfast' broadband connections, those living in rural homes could face issues getting access to the fastest internet.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in Wembury?

  • Fibre broadband
    • This is the fastest available internet connection in Wembury
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Wembury homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Wembury.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Wembury.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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Wembury broadband value for money

Wembury broadband bill

Another important consideration is the price you pay for broadband in Wembury. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal when you sign up for a broadband connection in Wembury. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Wembury Broadband Reliability

The reliability of the broadband connection is in Wembury should also be considered, with many people working from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is a priority.

The times when we're not working we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Wembury home is going to be important.

Wembury broadband customer service

Finally, the technical support for your Wembury internet connection is extremely important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that can deal with your problem in a fast and efficient manner is a strong plus when you choose a broadband provider in Wembury.

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Broadband FAQ

Below we've answered some our the most common questions that customers in Wembury have about their internet connection.

Broadband Internet FAQs

How fast is the broadband in Wembury?

The average internet speed in Wembury is:

Wembury Average Download Speed Wembury Average Upload Speed
63.20 Mbps 11.30 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Wembury, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Wembury property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

How fast internet should my internet be?

That will be dependant on what you will be using the internet for. Check out the table below for a general idea which speed you should choose when signing up for broadband in Wembury.

Frequent internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

What's the telephone area code for Wembury

Corded telephone area code Wembury

The telephone dialling code, sometimes called the area code, for Wembury is 01806. If you're calling somebody in Wembury, and you are not in the same area, you should add 01806 to the number you'd like to call.

How much does an 01806 Wembury call cost?

If you have calls included with your mobile or landline tariff, then the call cost will probably be included in that tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in Wembury

People living in Wembury can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the network operator for the region.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Wembury home to the gas network and electricity grid.

Most of the time you will never need to ever contact the Wembury distribution network operator, but should you ever need to, you can find the distribution network operator for Wembury in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Wembury

The electricity distribution network operator for Wembury is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Wembury

There are no power plants within a 10 mile radius of Wembury.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Wembury

Perhaps you're wondering which towns and cities are within reach of Wembury, we've found the closest five municipalities to Wembury.

Closest five municipalities to Wembury
Municipality Distance from Wembury
Heybrook Bay -
Plymstock -
Noss Mayo 1.65 miles
Brixton 1.65 miles
Newton Ferrers 1.65 miles