Utilities in <u>West Sleekburn

Need help with your utilities in West Sleekburn?

The team of Selectra advisors are on hand to help you every step of the way.

Trusted by thousands of UK householders

4.5/5

based on 1,010 reviews

Ad

A Complete Guide to Utilities in West Sleekburn

If you just moved and have some questions about West Sleekburn? Our utilities guide to West Sleekburn will help you to find out everything about broadband, area codes, power generation and energy distributors, and West Sleekburn water and sewerage. Keep reading to learn everything about utilities in West Sleekburn.

About West Sleekburn, Northumberland

West Sleekburn NE62 is located in the county of Northumberland. Northumberland has a population of 319,010 people.

Who supplies my water in West Sleekburn?

West Sleekburn water services are provided by Northumbrian Water. Below are the main phone numbers for Northumbrian Water:

Getting in touch with your water supplier for West Sleekburn

Ringing a contact number for Northumbrian Water is one of many options to deal with your West Sleekburn water account.

In the table below you will find the contact numbers for Northumbrian Water general enquiries and emergencies.

Northumbrian Water telephone number Northumbrian Water Emergency telephone number
0345 733 5566 0345 717 1100
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
Selectra manSelectra blue

Moving to West Sleekburn?

Speak with the Selectra Team for free. Sort out all your bills in one call today.

Ad
Selectra manSelectra blue

Moving to West Sleekburn?

Selectra is currently closed. Arrange a free callback with the Selectra Team to sort out all your bills.

Ad

Write to Northumbrian Water

You can also write to Northumbrian Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Northumbrian Water website.

If you prefer to write a letter to Northumbrian Water can do so by writing to the Northumbrian Water address below:

Northumbrian Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

Customers that would rather email Northumbrian Water, you must use the following email address:

Northumbrian Water Email Address
care@nwl.co.uk

Cost of water in West Sleekburn

Water bill in West Sleekburn

Water rates in West Sleekburn will vary depending on if your home has a water meter or not. You can easily check if your West Sleekburn water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered West Sleekburn water rates will have a meter number listed on their water bills.

Metered Customers in West Sleekburn

Customers that have a water meter at their West Sleekburn property will pay an annual charge that is fixed, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Northumbrian Water. While the variable charges cover the usage at your West Sleekburn home.

Unmetered Customers in West Sleekburn

Customers that don't have a water meter at their West Sleekburn home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your West Sleekburn home.

The rate unmetered customers pay for water in West Sleekburn will be based on the rateable value of your home. The rateable value calculation of your West Sleekburn water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, having a water meter installed at your West Sleekburn might work out cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in West Sleekburn?

The average water bill West Sleekburn residents are billed is £14.83 per month, which is £178 per year.

water billSelectra blue

Expensive West Sleekburn water bills?

Speak with the Selectra team to save on other home bills. Don't let water ruin your budget.

Ad
water billSelectra blue

Expensive West Sleekburn water bills?

Selectra is currently closed. Arrange a free callback with the Selectra Team to save on other home bills.

Ad

How do I pay my West Sleekburn water bill?

First, you must sign up and register with Northumbrian Water. After you register your details with Northumbrian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your West Sleekburn bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Northumbrian Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in West Sleekburn?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in West Sleekburn NE62, your water supplier is Northumbrian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

West Sleekburn Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in West Sleekburn have about their water supply.

Frequently Asked Questions About Water in West Sleekburn

Is tap water in West Sleekburn safe to drink?

Yes! The tap water is safe to drink in West Sleekburn. You can rest assured that West Sleekburn water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given West Sleekburn water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter West Sleekburn water to make it drinkable.

Where does the water in West Sleekburn come from?

There are three main sources of water that supply West Sleekburn:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in West Sleekburn

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in West Sleekburn is below 60ppm, this means the water in in West Sleekburn is rated as soft water.

What does this mean?

The water being supplied to your home in West Sleekburn contains just trace amounts of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

Selectra recommends

You don't need to add a water softener to the water in West Sleekburn.

West Sleekburn No Water

If there isn't any running water in your West Sleekburn home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting West Sleekburn.

If there is no water at your West Sleekburn home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting West Sleekburn.

If there is no cold water, not even a trickle, contact Northumbrian Water for advice. If this is the case, you can try these tips:

  1. Check for updates on the "In Your Area" sections of the Northumbrian Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Northumbrian Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

West Sleekburn water leak or flooding

West Sleekburn water problems might include anything from flooding or a leak, to a burst water main in your West Sleekburn home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your West Sleekburn property, you need to do one of the following as quickly as you can:

  1. Contact Northumbrian Water regardless if the problem relates to wastewater or clean water.
  2. If you can access the internet from your location, visit the "report a leak" page on the Northumbrian Water website and fill in the form to report the problem.

Why does the water in West Sleekburn taste strange?

If you notice a change in taste or smell with your West Sleekburn water this could be down to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the West Sleekburn water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to West Sleekburn water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Northumbrian Water via the contact channels listed above.

Broadband in West Sleekburn NE62

West Sleekburninternet connected globe

The speed of your internet connection at your West Sleekburn home can vary depending on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and see if it matches the average connection speed for West Sleekburn with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

West Sleekburn Average Download Speed West Sleekburn Average Upload Speed
38.20 Mbps 10.00 Mbps
blue selectra broadband routerSelectra blue

Slow broadband in West Sleekburn?

Speak with the Selectra Team for free. Get better broadband and TV for less!

Ad
blue selectra broadband routerSelectra blue

Slow broadband in West Sleekburn?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get better broadband.

Ad

The way you choose to connect to the internet can affect your download and upload speed in West Sleekburn. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it is the only means of connection available.

What to look for when picking a broadband provider in West Sleekburn?

These days, the internet is as important as other essential utilities, maybe even more important. Which means picking a reliable provider for your internet could feel daunting. Worry not, we've covered four main points worth considering before picking a broadband provider in West Sleekburn.

Availability

The first thing you need to think about whilst picking a broadband provider in West Sleekburn is what's available. Most homes in West Sleekburn can take advantage of fibre or 'superfast' broadband connections, customers who live in a rural location could face issues getting access to the fastest internet.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH since developers often install the latest networks when building new homes.

Type of connection

What are the different types of connection in West Sleekburn?

  • Fibre broadband
    • This is the fastest available internet connection in West Sleekburn
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of West Sleekburn homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Limited availability in some parts of West Sleekburn.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in West Sleekburn.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
blue sim cardSelectra blue

Unlimited data in West Sleekburn?

Speak with the Selectra Team for free. Get an unlimited GB deal for less!

Ad
blue sim cardSelectra blue

Unlimited GBs in West Sleekburn?

Selectra is currently closed. Arrange a free callback with the Selectra Team to get unlimted data.

Ad
broadband connections options

West Sleekburn broadband value for money

West Sleekburn broadband bill

Another important consideration is how much it costs for the broadband in West Sleekburn. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. You should always look in the small print of the offer before you commit to a internet connection in West Sleekburn. Some providers may even increase the price before your contract has finished. We reported recently on the BT price hike which will be felt by millions of BT customers.

West Sleekburn Broadband Reliability

The reliability of the broadband connection is in West Sleekburn must also be considered, with many people working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your West Sleekburn home is something to think about.

West Sleekburn broadband customer service

Lastly, the customer service of your West Sleekburn internet connection is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue quickly and efficiently should be considered when you choose a broadband provider in West Sleekburn.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Below we've answered some our the most common questions that customers in West Sleekburn have about broadband internet.

Broadband Internet FAQs

Is the internet fast in West Sleekburn?

The average speed of broadband in West Sleekburn is:

West Sleekburn Average Download Speed West Sleekburn Average Upload Speed
38.20 Mbps 10.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in West Sleekburn, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your West Sleekburn property. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

How fast internet should my internet be?

It really does depend on what kind of internet user you are. Have a look at the following table for a rough guide to the kind of broadband speed you should choose when signing up for broadband in West Sleekburn.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but will transmit the data between devices at faster rates.

What's the telephone area code for West Sleekburn

Corded telephone area code West Sleekburn

The telephone area code, sometimes called the landline dialling code, for West Sleekburn is 01806. If you're calling somebody in West Sleekburn, and you're located in a different region, you must add 01806 to the number you're calling.

How much does an 01806 West Sleekburn call cost?

If you have calls included with your landline or mobile tariff, then the call cost is likely to be included as part of your tariff. If you don't have an included calls tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Electricity and Gas in West Sleekburn

People living in West Sleekburn are able to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your West Sleekburn home to the electricity grid and gas networks.

Most of the time you won't need to speak to the West Sleekburn distribution network operator, but should you ever need to, you can quickly find out which DNO covers West Sleekburn in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for West Sleekburn

The electricity distribution network operator for West Sleekburn is Northern Powergrid - North East. You can find the Northern Powergrid - North East contact details in the table below:

Northern Powergrid - North East Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 668 877
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
Green Light BulbSelectra blue

Looking for greener energy in West Sleekburn?

Speak with the Selectra Team for free. Do your bit for the environment in one call today.

Ad
Green Light BulbSelectra blue

Looking for greener energy in West Sleekburn?

Selectra is currently closed. Arrange a free callback with the Selectra Team to do your bit for the environment.

Ad

Power Generation near West Sleekburn

There are no power plants within a 10 mile radius of West Sleekburn.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Near West Sleekburn

If you've ever wondered which municipalities are nearby West Sleekburn, in the table below you can see the five nearest towns and cities to West Sleekburn.

Closest five municipalities to West Sleekburn
Municipality Distance from West Sleekburn
Morpeth 1.7 miles
Mitford 1.7 miles
Ashington 1.73 miles
Bedlington 2.04 miles
Hartford Bridge 2.04 miles