A Complete Guide to Utilities in Westbury-on-Severn

If you've moved and have questions about Westbury-on-Severn? Our complete guide to utilities in Westbury-on-Severn is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Westbury-on-Severn water and sewerage. Keep reading to learn everything about utilities in Westbury-on-Severn.

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About Westbury-on-Severn, Gloucestershire

Westbury-on-Severn GL14 has a population of 1,792 and is located in the county of Gloucestershire. Gloucestershire has a population of 633,558 people.

Who supplies my water in Westbury-on-Severn?

Westbury-on-Severn water services are provided by Bristol Water. Below are the main phone numbers for Bristol Water:

How to get in touch with the water supplier in Westbury-on-Severn

Ringing a contact number for Bristol Water is just one method of contact to discuss your Westbury-on-Severn water issues.

In the table below we have listed the main phone numbers for Bristol Water general enquiries and emergencies.

Bristol Water phone number Bristol Water Emergency phone number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365

Write to Bristol Water

Additionally, you can communicate with Bristol Water, by composing a letter or sending an email. You can also submit your request on the Bristol Water website.

Customer that want to post a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
BS48 1WA

If you want to email Bristol Water, you can use the email address below:

Bristol Water Email Address
[email protected]
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Cost of water in Westbury-on-Severn

Water bill in Westbury-on-Severn

Water rates in Westbury-on-Severn will vary depending on if your home has a water meter or not. You can easily check if your Westbury-on-Severn water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Westbury-on-Severn water rates will have a meter number listed on their water bills.

Metered Customers in Westbury-on-Severn

Customers that have a water meter at their Westbury-on-Severn house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Bristol Water. Whilst the variable charges are for the consumption at your Westbury-on-Severn home.

Unmetered Customers in Westbury-on-Severn

Customers without a meter at their Westbury-on-Severn home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of the amount of water you use at your Westbury-on-Severn home.

As an unmetered customer, the rate you pay for water in Westbury-on-Severn will be based on the rateable value of your home. The rateable value part of your Westbury-on-Severn water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Westbury-on-Severn could be cheaper.

Customers with big families are probably not going to save money by installing a water meter.

How much is the average water bill in Westbury-on-Severn?

The average water bill Westbury-on-Severn residents are charged is £16.83 each month, that's £202 per year.

How do I pay my Westbury-on-Severn water bill?

You will first need to register with Bristol Water. Once you've registered an account with Bristol Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Westbury-on-Severn bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Bristol Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Westbury-on-Severn?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Westbury-on-Severn GL14, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Westbury-on-Severn Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Westbury-on-Severn have about their water supply.

Frequently Asked Questions About Water in Westbury-on-Severn

Is water from the tap in Westbury-on-Severn safe to drink?

Yes! It's safe to drink the tap water in Westbury-on-Severn. You can rest assured that Westbury-on-Severn water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Westbury-on-Severn water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Westbury-on-Severn water to make it drinkable.

Where does the water in Westbury-on-Severn come from?

There are three main sources of water that supply Westbury-on-Severn:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Westbury-on-Severn

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Westbury-on-Severn is less than 60ppm, this means the water in in Westbury-on-Severn is rated as soft water.

What does this mean?

The water supply to your home in Westbury-on-Severn contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. It also means less limescale build-up in your home appliances which extends their lifespan.

Selectra recommends

You shouldn't need to use a water softener at your home in Westbury-on-Severn.

Westbury-on-Severn No Water

If you don't have any running water in your Westbury-on-Severn home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Westbury-on-Severn.

If there is no water at your Westbury-on-Severn home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Westbury-on-Severn.

If you don't have any cold water, not even a trickle, contact Bristol Water for advice. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Bristol Water website for any information explaining why you have no water.
  2. Check the Twitter account of Bristol Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Check that your stop tap is open.

Westbury-on-Severn water leak or flooding

Westbury-on-Severn water problems can include anything from flooding or a leak, to a burst water main in your Westbury-on-Severn home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Westbury-on-Severn property, you need to do one of the following as quickly as you can:

  1. Contact Bristol Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, go to the "report a leak" section of the Bristol Water website and complete the online form to report the issue.

Why does the water in Westbury-on-Severn taste strange?

If you find the taste or smell is different with your Westbury-on-Severn water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Westbury-on-Severn water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding salty, metallic, or rubbery hints to Westbury-on-Severn water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with Bristol Water using the contact information above.

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Broadband Speed in Westbury-on-Severn GL14

Westbury-on-Severninternet connected globe

The speed of your broadband connection at your Westbury-on-Severn home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average connection speed for Westbury-on-Severn with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Westbury-on-Severn Average Download Speed Westbury-on-Severn Average Upload Speed
47.40 Mbps 16.80 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in Westbury-on-Severn. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one that's available.

Things to consider when choosing an internet provider in Westbury-on-Severn?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Worry not, we've listed the four important points that you should consider when choosing an internet provider in Westbury-on-Severn.


The first point to bear in mind whilst choosing an internet provider in Westbury-on-Severn is what's available. Most homes in Westbury-on-Severn should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Westbury-on-Severn?

  • Fibre broadband
    • This is the fastest available internet connection in Westbury-on-Severn
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Westbury-on-Severn homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Westbury-on-Severn.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Westbury-on-Severn.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Westbury-on-Severn broadband cost

Westbury-on-Severn broadband bill

Another important consideration is the price you pay for broadband in Westbury-on-Severn. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price can quickly increase. We recommend you double check the fine print of the deal before you commit to a internet connection in Westbury-on-Severn. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Westbury-on-Severn Broadband Reliability

The reliability of broadband in Westbury-on-Severn must also be considered, with many of us working from home on a part-time or full-time basis, having a reliable internet connection to keep up to date with work your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Westbury-on-Severn home is going to be important.

Westbury-on-Severn broadband technical support

Finally, the technical support for your Westbury-on-Severn broadband internet is of utmost importance. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that is able to solve your issue quickly and efficiently should be considered when making a decision for a broadband internet provider in Westbury-on-Severn.


Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Westbury-on-Severn have about broadband internet.

Broadband FAQs

What's the average broadband speed in Westbury-on-Severn?

The average broadband speed in Westbury-on-Severn is:

Westbury-on-Severn Average Download Speed Westbury-on-Severn Average Upload Speed
47.40 Mbps 16.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Westbury-on-Severn, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Westbury-on-Severn property. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Take a look at this table for a general idea what sort of download speed you should pick when signing up for broadband in Westbury-on-Severn.

Frequent internet uses Recommended Broadband Download Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

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What's the telephone area code for Westbury-on-Severn

Corded telephone area code Westbury-on-Severn

The landline area code, sometimes called the dialling code, for Westbury-on-Severn is 01806. If you're calling somebody in Westbury-on-Severn, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Westbury-on-Severn call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Westbury-on-Severn

Residents in Westbury-on-Severn are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Westbury-on-Severn home to the gas and electricity networks.

Most of the time you won't need to speak to the Westbury-on-Severn distribution network operator, but should you ever need to, you can find the distribution network operator for Westbury-on-Severn below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Westbury-on-Severn

The electricity distribution network operator for Westbury-on-Severn is Western Power Distribution - Midlands. You can find the Western Power Distribution - Midlands contact details in the table below:

Western Power Distribution - Midlands Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Toll End Road
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There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Westbury-on-Severn

There are no power plants within a 10 mile radius of Westbury-on-Severn.

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Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other kinds of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Westbury-on-Severn

You might be wondering which municipalities are nearby Westbury-on-Severn, we've found the five closest municipalities to Westbury-on-Severn.

Closest five municipalities to Westbury-on-Severn
Municipality Distance from Westbury-on-Severn
Newnham -
Lydney 3.45 miles
Blakeney 3.45 miles