Utilities in <u>Westcliff-on-Sea

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A Complete Guide to Utilities in Westcliff-on-Sea

If you just moved and have some questions about Westcliff-on-Sea? Our utilities guide to Westcliff-on-Sea will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Westcliff-on-Sea water and sewerage. Keep reading to learn everything about utilities in Westcliff-on-Sea.

About Westcliff-on-Sea, Essex

Westcliff-on-Sea SS0 has a population of 21,108 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Westcliff-on-Sea?

Westcliff-on-Sea water services are provided by Anglian Water. In the table below are the contact numbers for Anglian Water, and Essex & Suffolk Water:

How to get in touch with the water suppliers in Westcliff-on-Sea

Speaking to an advisor at Anglian Water or Essex & Suffolk Water is one of many options to deal with your Westcliff-on-Sea water problems.

Anglian Water telephone numbers

In the table below you will find the telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

In the table below you will find the telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

Additionally, you can communicate with Anglian Water or Essex & Suffolk Water, either by email or with a letter in the post. You can also send your request via the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you want to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you want to email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Westcliff-on-Sea

Water bill in Westcliff-on-Sea

Water rates in Westcliff-on-Sea will vary depending on if your home has a water meter or not. You can easily check if your Westcliff-on-Sea water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Westcliff-on-Sea water rates will have a meter number listed on their water bills.

Metered Customers in Westcliff-on-Sea

Customers with a water meter at their Westcliff-on-Sea property will pay an annual charge that is fixed, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Westcliff-on-Sea home.

Unmetered Customers in Westcliff-on-Sea

Customers without a meter at their Westcliff-on-Sea home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Westcliff-on-Sea home.

Water rates for unmetered customers in Westcliff-on-Sea is based on the rateable value of your home. The rateable value calculation of your Westcliff-on-Sea water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Westcliff-on-Sea may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Westcliff-on-Sea?

The average water bill Westcliff-on-Sea residents are billed can differ between suppliers in your area. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Westcliff-on-Sea water bill?

First of all, you will need to register with Anglian Water or Essex & Suffolk Water. After you've registered with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Westcliff-on-Sea bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Westcliff-on-Sea?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Westcliff-on-Sea SS0, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Westcliff-on-Sea Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Westcliff-on-Sea have about their water supply.

Frequently Asked Questions About Water in Westcliff-on-Sea

Is water from the tap in Westcliff-on-Sea safe to drink?

Yes! You can drink the tap water in Westcliff-on-Sea. You can rest assured that Westcliff-on-Sea water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Westcliff-on-Sea water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Westcliff-on-Sea water to make it drinkable.

Where does the water in Westcliff-on-Sea come from?

There are three main sources of water that supply Westcliff-on-Sea:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Westcliff-on-Sea

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Westcliff-on-Sea is fewer than 200ppm, that makes the water hardness in Westcliff-on-Sea is rated as medium water.

What does this mean?

The water being supplied to your home in Westcliff-on-Sea over. medium water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Westcliff-on-Sea.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Westcliff-on-Sea No Water

If you don't have any running water in your Westcliff-on-Sea home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Westcliff-on-Sea.

If there is no water at your Westcliff-on-Sea home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue will be with your home plumbing and not a problem affecting Westcliff-on-Sea.

If there is no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for assistance. If this is the case, you can try these tips:

  1. Look at the "In Your Area" sections on the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Anglian Water or Essex & Suffolk Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Westcliff-on-Sea water leak or flooding

Westcliff-on-Sea water problems could be anything from a burst water main or flooding, to a leak in your Westcliff-on-Sea home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you discover flooding or a water leak outside your Westcliff-on-Sea property, you should try to do one of the following as long as it's safe to do so:

  1. Ring Anglian Water or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, navigate to the "report a leak" area of the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Westcliff-on-Sea taste strange?

If you detect a difference in smell or taste of your Westcliff-on-Sea water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Westcliff-on-Sea water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Westcliff-on-Sea water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Anglian Water or Essex & Suffolk Water using the contact information above.

Internet in Westcliff-on-Sea SS0

Westcliff-on-Seainternet connected globe

The broadband speed you get at your Westcliff-on-Sea home is dependant upon several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you're using wi-fi or ethernet
  • Which provider you have

Test the speed of your connection and find out how it compares to the average internet speed in Westcliff-on-Sea with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Westcliff-on-Sea Average Download Speed Westcliff-on-Sea Average Upload Speed
73.90 Mbps 17.35 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Westcliff-on-Sea. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it is the only means of connection available.

What should you consider when searching for a broadband provider in Westcliff-on-Sea?

In 2022, the internet is about as important as any other utility, maybe even more important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points that you should consider when searching for a broadband provider in Westcliff-on-Sea.

Availability

The first point to bear in mind when searching for a broadband provider in Westcliff-on-Sea is what's available. Most homes in Westcliff-on-Sea can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area could face issues getting access to the fastest internet.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Westcliff-on-Sea?

  • Fibre broadband
    • This is the fastest type of connection you can get in Westcliff-on-Sea
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Westcliff-on-Sea homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of Westcliff-on-Sea.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Westcliff-on-Sea.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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Westcliff-on-Sea broadband value for money

Westcliff-on-Sea broadband bill

You should also think about the price you pay for broadband in Westcliff-on-Sea. You will see many broadband providers are offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the fine print of the deal when you sign up for a internet connection in Westcliff-on-Sea. Some providers will raise the price even whilst you're in contract. In the news recently, there was a BT price hike that has affected millions of customers.

Westcliff-on-Sea Broadband Reliability

The reliability of broadband in Westcliff-on-Sea must also be considered, with so many people that work from home full-time or just a few days per week, we need to have a reliable internet connection to do your work is really important.

The times when we're not working we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Westcliff-on-Sea home will be an important thing to consider.

Westcliff-on-Sea broadband customer support

Our final tip, the customer service of your Westcliff-on-Sea broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem quickly and efficiently should be considered when you choose a broadband provider in Westcliff-on-Sea.

Broadband FAQ

Below we've answered some our the most common questions that customers in Westcliff-on-Sea ask about their broadband.

Broadband Internet FAQs

How fast is the broadband in Westcliff-on-Sea?

The average speed of broadband in Westcliff-on-Sea is:

Westcliff-on-Sea Average Download Speed Westcliff-on-Sea Average Upload Speed
73.90 Mbps 17.35 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Westcliff-on-Sea, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Westcliff-on-Sea property. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

It really does depend on what kind of internet user you are. Have a look at the following table for a rough guide to the kind of broadband speed you should choose when getting connected in Westcliff-on-Sea.

Usual Internet habits Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi signals travel further, but transmit data at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Westcliff-on-Sea

Corded telephone area code Westcliff-on-Sea

The telephone dialling code, sometimes called the area code, for Westcliff-on-Sea is 01702. If you call someone in Westcliff-on-Sea, and you're located in a different region, you should add 01702 to the number you're calling.

How much does an 01702 Westcliff-on-Sea call cost?

If you have calls included with your landline or mobile, the phone call should be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Westcliff-on-Sea

People living in Westcliff-on-Sea can choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the regional network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Westcliff-on-Sea home to the gas and electricity networks.

More often than not you will never need to ever contact the Westcliff-on-Sea distribution network operator, but should you ever need to, you can find the distribution network operator for Westcliff-on-Sea right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Westcliff-on-Sea

The electricity distribution network operator for Westcliff-on-Sea is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Westcliff-on-Sea

There are no power plants within a 10 mile radius of Westcliff-on-Sea.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include wind, solar, hydro, and biomass. This is expected to continue rising as the UK is focussed on meeting its net-zero targets.

Municipalities Close By Westcliff-on-Sea

Perhaps you're wondering which towns and cities are close to Westcliff-on-Sea, in the table below you can see the five closest municipalities to Westcliff-on-Sea.

Closest five municipalities to Westcliff-on-Sea
Municipality Distance from Westcliff-on-Sea
Leigh-on-Sea 1.14 miles
Rochford 3.07 miles
Canvey Island 4.11 miles
Rayleigh 4.2 miles