Utilities in <u>Whinmoor

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Your Complete Guide to Utilities in Whinmoor

If you've moved and have questions about Whinmoor? Our complete guide to utilities in Whinmoor will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Whinmoor water and sewerage. Keep reading to learn everything about utilities in Whinmoor.

About Whinmoor, West Yorkshire

Whinmoor LS14 has a population of 11,100 and is located in the county of West Yorkshire. West Yorkshire has a population of 2,320,214 people.

Who supplies my water in Whinmoor?

Whinmoor water services are supplied by United Utilities. Below are the main phone numbers for United Utilities, and Yorkshire Water:

Getting in touch with your water suppliers for Whinmoor

Speaking to an advisor at United Utilities or Yorkshire Water is just one method of contact to discuss your Whinmoor water account.

United Utilities phone numbers

Below, you can find the principal phone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Yorkshire Water phone numbers

Below, you can find the principal phone numbers for Yorkshire Water general enquiries and emergencies.

Yorkshire Water phone number Yorkshire Water Emergency phone number
0345 124 2424 0800 573 553
Mon-Fri 8am-6pm, Sat 9am-5pm, Emergencies 24/7/365

Write to United Utilities or Yorkshire Water

You can also write to United Utilities or Yorkshire Water, either by email or with a letter in the post. You can also submit your request on the United Utilities or Yorkshire Water website.

United Utilities

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Yorkshire Water

Customer that want to post a letter to Yorkshire Water can do so by writing to the Yorkshire Water address below:

Yorkshire Water Address
Western House, Halifax Road
Bradford
BD6 2SZ

Water rates in Whinmoor

Water bill in Whinmoor

Water rates in Whinmoor are based on if your home has a water meter or not. You can easily find out whether your Whinmoor water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Whinmoor water rates will have a meter number listed on their water bills.

Metered Customers in Whinmoor

Customers who have a water meter installed at their Whinmoor house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities or Yorkshire Water. While the variable charges cover the usage at your Whinmoor home.

Unmetered Customers in Whinmoor

Customers without a meter at their Whinmoor home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Whinmoor home.

Water rates for unmetered customers in Whinmoor is going to be based on the rateable value of your home. The rateable value part of your Whinmoor water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you are single, or have a small family, getting a water meter for your Whinmoor might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Whinmoor?

The average water bill Whinmoor residents are being charged can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Per Month Average Water Bill Per Year
United Utilities £16.83 £202
Yorkshire Water £15.50 £186
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How do I pay my Whinmoor water bill?

First, you must sign up and register with United Utilities or Yorkshire Water. After you register your details with United Utilities or Yorkshire Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Whinmoor bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities or Yorkshire Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Whinmoor?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Whinmoor LS14, your water suppliers are United Utilities and Yorkshire Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Whinmoor Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Whinmoor have about their water supply.

Frequently Asked Questions About Water in Whinmoor

Is tap water in Whinmoor safe to drink?

Yes! The tap water is safe to drink in Whinmoor. You can rest assured that Whinmoor water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Whinmoor water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Whinmoor water to make it drinkable.

Where does the water in Whinmoor come from?

There are three main sources of water that supply Whinmoor:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Whinmoor

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Whinmoor is less than 200ppm, that means the water hardness in Whinmoor is rated as medium water.

What does this mean?

The water being supplied to your home in Whinmoor higher than. medium water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Whinmoor.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Whinmoor No Water

If you don't have any running water in your Whinmoor home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Whinmoor.

If there is no water at your Whinmoor home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Whinmoor.

If your home has no cold water, not even a trickle, contact United Utilities or Yorkshire Water for help. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the United Utilities or Yorkshire Water website for any explanations as to why you have no water.
  2. Check the Twitter account of United Utilities or Yorkshire Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Whinmoor water leak or flooding

Whinmoor water problems could be anything from a leak, a burst water main, or flooding in your Whinmoor home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Whinmoor property, you should try to do one of the following as long as it's safe to do so:

  1. Call United Utilities or Yorkshire Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the United Utilities or Yorkshire Water website and complete the online form to report the issue.

Why does the water in Whinmoor taste strange?

If you notice a change in taste or smell with your Whinmoor water this could be down to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Whinmoor water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Whinmoor water.

If you are unsure about your water's appearance, smell, or taste, you can speak to United Utilities or Yorkshire Water via the contact channels listed above.

Broadband in Whinmoor LS14

Whinmoorinternet connected globe

The speed of your internet connection at your Whinmoor home depends on several factors such as:

  • Availability of fibre
  • How far from the telephone exchange you are
  • Placement of your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test your internet speed and see if it matches the average internet speed in Whinmoor with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Whinmoor Average Download Speed Whinmoor Average Upload Speed
86.10 Mbps 15.00 Mbps
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The type of internet connection you have can affect the speed you get at your home in Whinmoor. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote this type of connection is the only one that's available.

What to look for when choosing an internet provider in Whinmoor?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet might seem daunting at first. Worry not, we've listed the four important points that you should consider when choosing an internet provider in Whinmoor.

Availability

The first point to bear in mind when choosing an internet provider in Whinmoor is the issue of availability. Whilst many homes in Whinmoor should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Whinmoor?

  • Fibre broadband
    • This is the fastest type of connection you can get in Whinmoor
    • There are two categories of fibre broadband connections, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Whinmoor homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Availability can be limited in some parts of Whinmoor.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Whinmoor.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Whinmoor broadband cost

Whinmoor broadband bill

You also need to consider how much it costs for the broadband in Whinmoor. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. It's important to read the small print of the offer when you sign up for a broadband connection in Whinmoor. Some providers will raise the price even whilst you're in contract. We reported recently on the BT price hike which will be felt by millions of BT customers.

Whinmoor Broadband Reliability

How reliable the broadband is in Whinmoor should also be considered, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work is really important.

The times when we're not working we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Whinmoor home is something to think about.

Whinmoor broadband technical support

Finally, the customer support of your Whinmoor internet connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when selecting an internet provider in Whinmoor.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Whinmoor have about their internet connection.

Broadband FAQs

What's the average broadband speed in Whinmoor?

The average speed of broadband in Whinmoor is:

Whinmoor Average Download Speed Whinmoor Average Upload Speed
86.10 Mbps 15.00 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Whinmoor, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Whinmoor home. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That will be dependant on what kind of internet user you are. Take a look at this table to find out the kind of broadband speed you should pick for a broadband service in Whinmoor.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to talk to your connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Whinmoor

Corded telephone area code Whinmoor

The landline area code, sometimes called the dialling code, for Whinmoor is 01806. When making a call to someone in Whinmoor, and you're located in a different region, you should add 01806 to the number you'd like to call.

How much does an 01806 Whinmoor call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call will probably be included with your tariff. If you don't have an included calls tariff, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Whinmoor

Residents in Whinmoor are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Whinmoor home to the gas network and electricity grid.

More often than not you won't need to contact the Whinmoor distribution network operator, but if you do, you can easily find out which DNO is responsible for Whinmoor in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Whinmoor

The electricity distribution network operator for Whinmoor is Northern Powergrid - Yorkshire. You can find the Northern Powergrid - Yorkshire contact details in the table below:

Northern Powergrid - Yorkshire Contact Information
General Enquiries 0800 011 3332
Emergencies 0800 375 675
Email cus.serv@northernpowergrid.com
Website https://www.northernpowergrid.com/
Address RSXE-RCZX-XKBL, Manor House, Manor House
Penshaw, Houghton le Spring

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Whinmoor

There are no power plants within a 10 mile radius of Whinmoor.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable sources can include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Municipalities Near Whinmoor

Perhaps you're wondering which towns and cities are nearby Whinmoor, we've found the five closest municipalities to Whinmoor.

Closest five municipalities to Whinmoor
Municipality Distance from Whinmoor
Scarcroft -
Seacroft -
Killingbeck -
Thorner -
Gipton 2.08 miles