Utilities in <u>Whitchurch

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A Complete Guide to Utilities in Whitchurch

If you just moved and have some questions about Whitchurch? Our complete guide to utilities in Whitchurch will explain in detail everything about broadband, area codes, power generation and energy distributors, and Whitchurch water and sewerage. Keep reading to learn everything about utilities in Whitchurch.

About Whitchurch, Bristol

Whitchurch BS14 has a population of 258 and is located in the county of Bristol. Bristol has a population of 467,099 people.

Who supplies my water in Whitchurch?

Whitchurch water utilities are supplied by Bristol Water. Below are the main phone numbers for Bristol Water:

How to get in touch with the water supplier in Whitchurch

Ringing a contact number for Bristol Water is one of many options to discuss your Whitchurch water problems.

In the table below we have listed the main phone numbers for Bristol Water general enquiries and emergencies.

Bristol Water telephone number Bristol Water Emergency telephone number
0345 600 3600 0345 702 3797
8am-8pm Mon-Fri, 8am-2pm Sat, Bank holidays 9am-5pm, Emergencies 24/7/365
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Write to Bristol Water

Additionally, you can communicate with Bristol Water, by composing a letter or sending an email. You can also submit your request on the Bristol Water website.

If you prefer to send a letter to Bristol Water can do so by writing to the Bristol Water address below:

Bristol Water Address
Customer Services, BWBSL, 1 Clevedon Walk
Bristol
BS48 1WA

Customers that would rather email Bristol Water, you should use the following email address:

Bristol Water Email Address
customer.services@bwbsl.co.uk

Cost of water in Whitchurch

Water bill in Whitchurch

Water rates in Whitchurch are based on if your home has a water meter or not. It's easy to find out if your Whitchurch water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Whitchurch water rates will have a meter number listed on their water bills.

Metered Customers in Whitchurch

Customers that have a water meter at their Whitchurch property will pay an annual charge that is fixed, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Bristol Water. While the variable charges cover the usage at your Whitchurch home.

Unmetered Customers in Whitchurch

Customers without a meter at their Whitchurch home pay an annual charge for their water usage. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Whitchurch home.

As an unmetered customer, the rate you pay for water in Whitchurch is going to be based on the rateable value of your home. The rateable value part of your Whitchurch water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, having a water meter installed at your Whitchurch might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Whitchurch?

The average water bill Whitchurch residents are charged is £16.83 each month, that's £202 per year.

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How do I pay my Whitchurch water bill?

First, you must sign up and register with Bristol Water. After you've registered with Bristol Water, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Whitchurch bill. While some customers like an annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Bristol Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Whitchurch?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Whitchurch BS14, your water supplier is Bristol Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Whitchurch Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Whitchurch have about their water supply.

Frequently Asked Questions About Water in Whitchurch

Is water from the tap in Whitchurch safe to drink?

Yes! It's safe to drink the tap water in Whitchurch. You can rest assured that Whitchurch water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Whitchurch water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Whitchurch water to make it drinkable.

Where does the water in Whitchurch come from?

There are three main sources of water that supply Whitchurch:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Whitchurch

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Whitchurch is more than 201ppm, that means the water hardness in Whitchurch is rated as hard water.

What does this mean?

The clean water supply to your home in Whitchurch contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and the taste of your tap water may be affected.

Selectra recommends

You should add a water softener to the water in Whitchurch.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Whitchurch No Water

If there isn't any running water in your Whitchurch home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Whitchurch.

If there is no water at your Whitchurch home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Whitchurch.

If you don't have any cold water, not even a trickle, contact Bristol Water for advice. If this is the case, you can try these tips:

  1. Check the "In Your Area" sections of the Bristol Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Bristol Water, quite often you will find they have posted an update about the issue.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Whitchurch water leak or flooding

Whitchurch water problems can include anything from a leak, a burst water main, or flooding in your Whitchurch home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Whitchurch property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Bristol Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, visit the "report a leak" page on the Bristol Water website and fill in the form to report the problem.

Why does the water in Whitchurch taste strange?

If you find the taste or smell is different with your Whitchurch water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Whitchurch water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Whitchurch water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Bristol Water on the contact details above.

Broadband in Whitchurch BS14

Whitchurchinternet connected globe

The broadband speed you get at your Whitchurch home depends on several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test the speed of your connection and find out how it compares to the average connection speed for Whitchurch with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Whitchurch Average Download Speed Whitchurch Average Upload Speed
95.40 Mbps 21.70 Mbps
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The internet connection type you have can affect your download and upload speed in Whitchurch. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK it is the only means of connection that's available.

What should you consider when picking a broadband provider in Whitchurch?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. So picking the right internet provider can be unnerving. Worry not, let's take a look at the top four points worth considering before picking a broadband provider in Whitchurch.

Availability

The first thing to consider whilst picking a broadband provider in Whitchurch is the issue of availability. The majority of homes in Whitchurch can take advantage of fibre or 'superfast' connections, customers who live in a rural location could face issues getting access to the fastest internet.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest technology during construction.

Type of connection

What kinds of internet connection are available in Whitchurch?

  • Fibre broadband
    • This is fastest connection that's currently available in Whitchurch
    • We can split fibre connections into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Whitchurch homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Whitchurch.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Whitchurch.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Whitchurch broadband price

Whitchurch broadband bill

Another important consideration is the monthly cost of broadband in Whitchurch. There are many providers offering a low cost deal for new customers, but the price can quickly increase. You should always look in the fine print of the deal before you commit to a internet connection in Whitchurch. Some providers will raise the price even before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Whitchurch Broadband Reliability

The reliability of broadband in Whitchurch also needs consideration, with many people working from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work can be extremely important.

When we're relaxing we're streaming movies or playing online games with friends which without a reliable broadband connection at your Whitchurch home will be an important thing to consider.

Whitchurch broadband customer service

Finally, the technical support for your Whitchurch broadband internet is of utmost importance. Hopefully you shouldn't have to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them then having solid customer service that is able to solve your issue efficiently and quickly is definitely something worth considering when you choose a broadband provider in Whitchurch.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Whitchurch have about broadband internet.

Broadband Internet FAQs

What's the average broadband speed in Whitchurch?

The average speed of broadband in Whitchurch is:

Whitchurch Average Download Speed Whitchurch Average Upload Speed
95.40 Mbps 21.70 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green boxes on your street in Whitchurch, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Whitchurch home. That means it's the fastest and most reliable type of broadband fibre internet. Currently, 31.83% of UK home .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below for a general idea the kind of broadband speed you should take when signing up for broadband in Whitchurch.

Main internet uses Recommended Download Speed Maximum of 2 devices
Maximum of 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone area code for Whitchurch

Corded telephone area code Whitchurch

The landline area code, sometimes called the dialling code, for Whitchurch is 01806. When making a call to someone in Whitchurch, and you are in a different area, you must add 01806 to the number you're calling.

How much does an 01806 Whitchurch call cost?

If you have a call plan with your landline or mobile, then the call cost will probably be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus an additional call set-up charge.

If you don't know whether you have a plan that includes calls, please check with your provider before calling so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Whitchurch

People living in Whitchurch are free to choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas is supplied and maintained by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and it is these companies that own and operates the infrastructure that connect your Whitchurch home to the electricity grid and gas networks.

More often than not you won't need to speak to the Whitchurch distribution network operator, but if you do, you can quickly find out which DNO covers Whitchurch in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Whitchurch

The electricity distribution network operator for Whitchurch is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Whitchurch

There are no power plants within a 10 mile radius of Whitchurch.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, this is expected to reduce in the next few years as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Municipalities Close By Whitchurch

You might be wondering which municipalities are nearby Whitchurch, in the below table you will find the five nearest towns and cities to Whitchurch.

Closest five municipalities to Whitchurch
Municipality Distance from Whitchurch
Stockwood -
Bedminster Down 1.92 miles
Bishopsworth 1.92 miles
Hartcliffe 1.92 miles