Utilities in <u>White Waltham

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A Complete Guide to Utilities in White Waltham

If you've moved and have questions about White Waltham? Our utilities guide to White Waltham will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and White Waltham water and sewerage. Keep reading to learn everything about utilities in White Waltham.

About White Waltham, Berkshire

White Waltham SL6 has a population of 349 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in White Waltham?

White Waltham water services are provided by Affinity Water. Here are the main contact numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

Getting in touch with your water suppliers for White Waltham

Ringing a contact number for Affinity Water, South East Water or Southern Water is just one method of contact to deal with your White Waltham water problems.

Affinity Water telephone numbers

Below, you can find the principal telephone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water telephone numbers

Below, you can find the principal telephone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Southern Water telephone numbers

Below, you can find the principal telephone numbers for Southern Water general enquiries and emergencies.

Southern Water contact number Southern Water Emergency contact number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water telephone numbers

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Ringing a contact number for Affinity Water is just one method of contact to deal with your White Waltham water problems.

Write to Affinity Water, South East Water, Southern Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water, Southern Water or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

If you prefer to send a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to send a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

If you prefer to send a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

Customers that would rather email Southern Water, you must use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Cost of water in White Waltham

Water bill in White Waltham

Water rates in White Waltham are based on if your home has a water meter or not. You can easily check if your White Waltham water rates are metered or not by checking your water bill or by contacting your supplier. Homes with metered White Waltham water rates will have a meter number listed on their water bills.

Metered Customers in White Waltham

Customers who have a water meter installed at their White Waltham home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. Whilst the variable charges cover the consumption at your White Waltham home.

Unmetered Customers in White Waltham

Customers that don't have a water meter at their White Waltham home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your White Waltham home.

As an unmetered customer, the rate you pay for water in White Waltham will be based on the rateable value of your home. The rateable value calculation of your White Waltham water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your White Waltham could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in White Waltham?

The average water bill White Waltham residents are billed will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Per Month Average Annual Water Bill
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
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How do I pay my White Waltham water bill?

First, you must sign up and register with Affinity Water, South East Water, Southern Water, or Thames Water. After you've registered with Affinity Water, South East Water, Southern Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your White Waltham bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in White Waltham?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in White Waltham SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

White Waltham Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in White Waltham have about their water supply.

Frequently Asked Questions About Water in White Waltham

Is water from the tap in White Waltham safe to drink?

Yes! The tap water is safe to drink in White Waltham. You can rest assured that White Waltham water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given White Waltham water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter White Waltham water to make it drinkable.

Where does the water in White Waltham come from?

There are three main sources of water that supply White Waltham:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in White Waltham

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in White Waltham is more than 276ppm, that makes the water hardness in White Waltham is rated as very hard water.

What does this mean?

The water supply to your home in White Waltham contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in White Waltham.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

White Waltham No Water

If there isn't any running water in your White Waltham home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting White Waltham.

If there is no water at your White Waltham home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting White Waltham.

If there is no cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for help. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water, South East Water, Southern Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Affinity Water, South East Water, Southern Water, or Thames Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

White Waltham water leak or flooding

White Waltham water problems can include anything from flooding or a leak, to a burst water main in your White Waltham home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your White Waltham property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water, South East Water, Southern Water, or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, go to the "report a leak" section of the Affinity Water, South East Water, Southern Water, or Thames Water website and fill in the form to report the problem.

Why does the water in White Waltham taste strange?

If you find the taste or smell is different with your White Waltham water this may be due to one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can affect it by infusing your White Waltham water with a somewhat earthy aroma or taste.
  3. Plumbing can cause the taste of your water to change, adding metallic, salty, or rubbery hints to White Waltham water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Affinity Water, South East Water, Southern Water, or Thames Water using the contact information above.

Broadband in White Waltham SL6

White Walthaminternet connected globe

The broadband speed you get at your White Waltham home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average internet speed in White Waltham with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

White Waltham Average Download Speed White Waltham Average Upload Speed
88.10 Mbps 22.33 Mbps
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The way you choose to connect to the internet can have an effect on the speed you get in White Waltham. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of homes in the UK.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one available.

What should you consider when searching for a broadband provider in White Waltham?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. So picking the right internet provider could feel daunting. To ease the pressure, let's take a look at the top four points worth considering before searching for a broadband provider in White Waltham.

Availability

The first thing you need to think about whilst searching for a broadband provider in White Waltham is the issue of availability. Most homes in White Waltham should be able to enjoy fibre or 'superfast' broadband connections, those living in rural homes may have limited access to the type of connection.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH since developers often install the latest technology during construction.

Type of connection

How can I connect to the internet in White Waltham?

  • Fibre broadband
    • This is fastest connection that's currently available in White Waltham
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of White Waltham homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Limited availability in some parts of White Waltham.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in White Waltham.
    • Could prove more expensive unless you have an unlimited data tariff.
    • You don't need a router if you tether the connection to your smartphone, though some mobile networks do not allow tethering.
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White Waltham broadband price

White Waltham broadband bill

You also need to consider the price you pay for broadband in White Waltham. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the fine print of the deal when you sign up for a internet connection in White Waltham. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

White Waltham Broadband Reliability

The reliability of the broadband connection is in White Waltham must also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to do your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your White Waltham home will be an important thing to consider.

White Waltham broadband customer support

Our final tip, the customer support of your White Waltham broadband internet is really important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that is able to solve your issue efficiently and quickly should be considered when making a decision for a broadband internet provider in White Waltham.

Broadband FAQ

Below we've answered some our the most common questions that customers in White Waltham have about their internet connection.

Broadband Frequently Asked Questions

How fast is the broadband in White Waltham?

The average internet speed in White Waltham is:

White Waltham Average Download Speed White Waltham Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green cabinets that you might have near your home in White Waltham, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your White Waltham house. That means it's the fastest and most reliable type of broadband fibre internet. At present, 31.83% of UK home .

What speed internet is best for me?

It really does depend on how you will use the internet. Have a look at the following table for a rough guide to which speed you should take for a broadband service in White Waltham.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but has a slower speed. 5Ghz WiFi signals don't have as much range, but are able to transmit your data at faster speeds.

What's the telephone dialling code of White Waltham

Corded telephone area code White Waltham

The telephone area code, sometimes called the landline dialling code, for White Waltham is 01806. If you call someone in White Waltham, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 White Waltham call cost?

If you have calls included with your landline or mobile, the phone call should be included with your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, you should ask your provider before calling so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. UK area codes can be three, four, or five digits long.

Gas and Electricity Supply in White Waltham

Residents of White Waltham can choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that connects your White Waltham home to the gas network and electricity grid.

Most of the time you will never need to ever contact the White Waltham distribution network operator, but should the need arise, you can quickly find out which DNO covers White Waltham below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for White Waltham

The electricity distribution network operator for White Waltham is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near White Waltham

There are no power plants within a 10 mile radius of White Waltham.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Municipalities Close By White Waltham

If you've ever wondered which municipalities are within reach of White Waltham, in the below table you will find the five nearest towns and cities to White Waltham.