Utilities in <u>Whitleigh

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Your Complete Guide to Utilities in Whitleigh

If you just moved and have some questions about Whitleigh? Our complete guide to utilities in Whitleigh will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Whitleigh water and sewerage. Keep reading to learn everything about utilities in Whitleigh.

About Whitleigh, Devon

Whitleigh PL5 has a population of 7,165 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Whitleigh?

Whitleigh water services are provided by South West Water. In the table below are the contact numbers for South West Water:

How to get in touch with the water supplier in Whitleigh

Speaking to an advisor at South West Water is one of many options to discuss your Whitleigh water problems.

Below, you can find the principal phone numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, either by email or with a letter in the post. You can even send your message through the South West Water website.

If you prefer to write a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Water rates in Whitleigh

Water bill in Whitleigh

Water rates in Whitleigh are based on if your home has a water meter or not. You can easily find out whether your Whitleigh water rates are metered or unmetered rates by checking your water bill or by speaking to the supplier. Homes with metered Whitleigh water rates will have a meter number listed on their water bills.

Metered Customers in Whitleigh

Customers with a water meter at their Whitleigh home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Whitleigh home.

Unmetered Customers in Whitleigh

Customers who don't have a meter at their Whitleigh home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Whitleigh home.

The rate unmetered customers pay for water in Whitleigh is based on the rateable value of your home. The rateable value of your Whitleigh water rates would have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Whitleigh could be cheaper.

Customers with bigger families that use more water will probably not benefit by having a meter installed.

How much is the average water bill in Whitleigh?

The average water bill Whitleigh residents are charged is £18.17 each month, that's £218 annually.

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How do I pay my Whitleigh water bill?

First of all, you will need to register with South West Water. After you register your details with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Whitleigh bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Whitleigh?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Whitleigh PL5, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Whitleigh Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Whitleigh have about their water supply.

Frequently Asked Questions About Water in Whitleigh

Is water from the tap in Whitleigh safe to drink?

Yes! It's safe to drink the tap water in Whitleigh. You can rest assured that Whitleigh water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Whitleigh water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Whitleigh water to make it drinkable.

Where does the water in Whitleigh come from?

There are three main sources of water that supply Whitleigh:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Whitleigh

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Whitleigh is below 60ppm, that means the water hardness in in Whitleigh is rated as soft water.

What does this mean?

The clean water supply to your home in Whitleigh contains a minimal level of hard water minerals. soft water means your clothes should be softer after washing, and your appliances more efficient. It also means less limescale build-up in your home appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Whitleigh.

Whitleigh No Water

If you don't have any running water in your Whitleigh home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Whitleigh.

If there is no water at your Whitleigh home, is the problem no cold water or no hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Whitleigh.

If you don't have any cold water, not even a trickle, contact South West Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the South West Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for South West Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Whitleigh water leak or flooding

Whitleigh water problems might include anything from a burst water main or flooding, to a leak in your Whitleigh home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Whitleigh property, you must do one of the following as soon as possible:

  1. Contact South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, go to the "report a leak" section of the South West Water website and fill in the form to report the problem.

Why does the water in Whitleigh taste strange?

If you notice a change in taste or smell with your Whitleigh water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Whitleigh water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Whitleigh water.

If you are unsure about your water's appearance, smell, or taste, you can speak to South West Water on the contact details above.

Internet in Whitleigh PL5

Whitleighinternet connected globe

The speed of your internet connection at your Whitleigh home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and find out how it compares to the average internet speed in Whitleigh with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Whitleigh Average Download Speed Whitleigh Average Upload Speed
85.95 Mbps 13.10 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Whitleigh. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in parts of the UK that are more remote it is the only means of connection that's available.

What should you consider when choosing an internet provider in Whitleigh?

It's 2022, which means the internet is just as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, we've covered four main points that you should consider when choosing an internet provider in Whitleigh.

Availability

The first point to bear in mind when choosing an internet provider in Whitleigh is the issue of availability. Whilst many homes in Whitleigh should have access to fibre or 'superfast' connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Whitleigh?

  • Fibre broadband
    • This is the fastest type of connection you can get in Whitleigh
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Whitleigh homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Whitleigh.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Whitleigh.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Whitleigh broadband cost

Whitleigh broadband bill

You also need to consider the monthly cost of broadband in Whitleigh. You will see many broadband providers are offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the fine print of the deal when you sign up for a internet connection in Whitleigh. There are some providers that will increase the price you pay before your contract has finished. In the news recently, there was a BT price hike which affects millions of BT customers.

Whitleigh Broadband Reliability

How reliable the broadband is in Whitleigh must also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to stay in touch with work can be extremely important.

The times when we're not working we're streaming movies or playing online games with friends which without a reliable broadband connection at your Whitleigh home will be an important thing to consider.

Whitleigh broadband technical support

Finally, the customer support of your Whitleigh broadband connection is extremely important. You might never need to contact your broadband provider, but should the need to contact them arises a high level of customer support that can deal with your problem efficiently and quickly is a strong plus when selecting an internet provider in Whitleigh.

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Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Whitleigh ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Whitleigh?

The average broadband speed in Whitleigh is:

Whitleigh Average Download Speed Whitleigh Average Upload Speed
85.95 Mbps 13.10 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Whitleigh, it's then connected to your house through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Whitleigh home. That makes it the most reliable and fastest fibre broadband. At present, 31.83% of UK home .

What broadband speed do I need?

That would depend on how you will use the internet. Have a look at the following table for a general idea which speed you should pick for a broadband service in Whitleigh.

Usual Internet habits Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the landline area code in Whitleigh

Corded telephone area code Whitleigh

The telephone area code, sometimes called the landline dialling code, for Whitleigh is 01806. When making a call to someone in Whitleigh, and you are in a different area, you should add 01806 to the number you're calling.

How much does an 01806 Whitleigh call cost?

If you have a call plan with your landline or mobile, the cost of the call will probably be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are unsure whether you have calls included in your tariff, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity in Whitleigh

Residents of Whitleigh are free to choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be maintained and supplied by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Whitleigh home to the electricity grid and gas networks.

In many cases you won't need to speak to the Whitleigh distribution network operator, but if you do, you can find the distribution network operator for Whitleigh below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Whitleigh

The electricity distribution network operator for Whitleigh is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Whitleigh

There are no power plants within a 10 mile radius of Whitleigh.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Whitleigh

Perhaps you're wondering which towns and cities are within reach of Whitleigh, in the table below you can see the five closest municipalities to Whitleigh.

Closest five municipalities to Whitleigh
Municipality Distance from Whitleigh
Ernesettle -
St. Budeaux -
Tamerton Foliot -
Laira 1.76 miles