Your Complete Guide to Utilities in Wicken

If you've moved and have questions about Wicken? Our complete guide to utilities in Wicken will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Wicken water and sewerage. Keep reading to learn everything about utilities in Wicken.

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About Wicken, Cambridgeshire

Wicken CB7 has a population of 839 and is located in the county of Cambridgeshire. Cambridgeshire has a population of 653,412 people.

Who supplies my water in Wicken?

Wicken water services are supplied by Anglian Water. Here are the main contact numbers for Anglian Water, and Cambridge Water:

How to reach your water providers in Wicken

Ringing a contact number for Anglian Water or Cambridge Water is just one method of contact to discuss your Wicken water problems.

Anglian Water telephone numbers

In the table below we have listed the main telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365

Cambridge Water telephone numbers

In the table below we have listed the main telephone numbers for Cambridge Water general enquiries and emergencies.

Cambridge Water contact number Cambridge Water Emergency contact number
01223 706050 0800 316 7676
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

Write to Anglian Water or Cambridge Water

You can also get in touch with Anglian Water or Cambridge Water, either by email or with a letter in the post. You can also submit your request on the Anglian Water or Cambridge Water website.

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you can use the email address below:

Anglian Water Email Address
[email protected]

Cambridge Water

Customer that want to post a letter to Cambridge Water can do so by writing to the Cambridge Water address below:

Cambridge Water Address
PO Box 7040, Green Lane
Walsall
WS1 9QG
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Cost of water in Wicken

Water bill in Wicken

Water rates in Wicken will vary depending on if your home has a water meter or not. It's easy to find out if your Wicken water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Wicken water rates will have a meter number listed on their water bills.

Metered Customers in Wicken

Customers who have a water meter installed at their Wicken home will pay a fixed annual charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water or Cambridge Water. Whilst the variable charges cover the consumption at your Wicken home.

Unmetered Customers in Wicken

Customers that don't have a water meter at their Wicken home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Wicken home.

As an unmetered customer, the rate you pay for water in Wicken will be based on the rateable value of your home. The rateable value of your Wicken water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, installing a water meter at your Wicken may save you money.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Wicken?

The average water bill Wicken residents are billed varies between water suppliers. You can see in the table below the average water bill by supplier:

Supplier Average Water Bill Monthly Average Annual Water Bill
Anglian Water £16.83 £202
Cambridge Water £12.33 £148

How do I pay my Wicken water bill?

First, you must sign up and register with Anglian Water or Cambridge Water. After you've registered with Anglian Water or Cambridge Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Wicken bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water or Cambridge Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Wicken?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Wicken CB7, your water suppliers are Anglian Water and Cambridge Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Wicken Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Wicken have about their water supply.

Frequently Asked Questions About Water in Wicken

Is tap water in Wicken safe to drink?

Yes! You can drink the tap water in Wicken. You can rest assured that Wicken water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Wicken water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Wicken water to make it drinkable.

Where does the water in Wicken come from?

There are three main sources of water that supply Wicken:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Wicken

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Wicken is higher than 201ppm, this means the water in Wicken is rated as hard water.

What does this mean?

The water supply to your home in Wicken contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

You should add a water softener to the water in Wicken.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Wicken No Water

If you have no water in your Wicken home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Wicken.

If there is no water at your Wicken home, do you only have no cold water or no hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Wicken.

If your home has no cold water, not even a trickle, contact Anglian Water or Cambridge Water for help. You can also try the following:

  1. Check for updates on the "In Your Area" sections of the Anglian Water or Cambridge Water website for any information explaining the reason your home has no water.
  2. Examine the Twitter account of Anglian Water or Cambridge Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Wicken water leak or flooding

Wicken water problems can include anything from flooding or a leak, to a burst water main in your Wicken home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Wicken property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Anglian Water or Cambridge Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Anglian Water or Cambridge Water website and fill in the form to report the problem.

Why does the water in Wicken taste strange?

If you find the taste or smell is different with your Wicken water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Wicken water with an earthy taste or smell.
  3. Plumbing can cause the taste of your water to change, adding salty, metallic, or rubbery hints to Wicken water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Anglian Water or Cambridge Water using the contact information above.

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Broadband in Wicken CB7

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The broadband speed you get at your Wicken home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average internet speed in Wicken with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Wicken Average Download Speed Wicken Average Upload Speed
63.40 Mbps 13.83 Mbps
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The type of internet connection you have can have an effect on the speed you get in Wicken. An FTTP is the fastest internet connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, in some remote parts of the UK this type of connection is the only one that's available.

What should you consider when searching for a broadband provider in Wicken?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. Worry not, we've listed the four important points to think about when searching for a broadband provider in Wicken.

Availability

The first point to bear in mind whilst searching for a broadband provider in Wicken is what's available. The majority of homes in Wicken can take advantage of superfast' or fibre connections, those living in rural homes may have limited access to the type of connection.

Although, homes that have been built in the last few years will likely have be able to get ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Wicken?

  • Fibre broadband
    • This is the fastest type of connection you can get in Wicken
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • High availability with for 99.9% of Wicken homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Wicken.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Wicken.
    • Can be more expensive for heavy users without unlimited data.
    • You don't need a router if you tether the connection to your smartphone, however there are some mobile networks that restrict tethered connections.
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Wicken broadband value for money

Wicken broadband bill

You should also think about the price you pay for broadband in Wicken. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal when you sign up for a internet service in Wicken. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Wicken Broadband Reliability

The reliability of the broadband connection is in Wicken should also be considered, with many of us working from home either full-time or part-time, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Wicken home will be an important thing to consider.

Wicken broadband customer support

Our final tip, the technical support for your Wicken broadband connection is extremely important. Hopefully you shouldn't have to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that is able to solve your issue quickly and efficiently is definitely something worth considering when you choose a broadband provider in Wicken.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Wicken have about their internet connection.

Broadband Frequently Asked Questions

Is the internet fast in Wicken?

The average internet speed in Wicken is:

Wicken Average Download Speed Wicken Average Upload Speed
63.40 Mbps 13.83 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Wicken, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Wicken house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of UK home .

What broadband speed do I need?

That will be dependant on how you will use the internet. Take a look at this table for a rough guide to what sort of download speed you should choose when getting connected in Wicken.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

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What's the telephone dialling code of Wicken

Corded telephone area code Wicken

The telephone area code, sometimes called the landline dialling code, for Wicken is 01806. If you're calling somebody in Wicken, and you are not in the same area, you must add 01806 to the number you'd like to call.

How much does an 01806 Wicken call cost?

If you have a call plan with your landline or mobile, the phone call should be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus an additional call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Wicken

Residents of Wicken are able to choose their own supplier for gas and electricity, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the regional network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Wicken home to the gas network and electricity grid.

More often than not you won't need to speak to the Wicken distribution network operator, but should the need arise, you can find the distribution network operator for Wicken right here.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Wicken

The electricity distribution network operator for Wicken is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email [email protected]
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London
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The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Wicken

There are no power plants within a 10 mile radius of Wicken.

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Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Wicken

Perhaps you're wondering which towns and cities are nearby Wicken, we've found the closest five municipalities to Wicken.