Utilities in <u>Wickford

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Your Complete Guide to Utilities in Wickford

If you've moved and have questions about Wickford? Our utilities guide to Wickford will explain in detail everything there is to know about broadband, area codes, power generation and energy distributors, and Wickford water and sewerage. Keep reading to learn everything about utilities in Wickford.

About Wickford, Essex

Wickford SS11 has a population of 33,486 and is located in the county of Essex. Essex has a population of 1,832,752 people.

Who supplies my water in Wickford?

Wickford water services are supplied by Anglian Water. Below are the main phone numbers for Anglian Water, and Essex & Suffolk Water:

Getting in touch with your water suppliers for Wickford

Ringing a contact number for Anglian Water or Essex & Suffolk Water is just one method of contact to deal with your Wickford water problems.

Anglian Water telephone numbers

Below, you can find the principal telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water contact number Anglian Water Emergency contact number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Essex & Suffolk Water telephone numbers

Below, you can find the principal telephone numbers for Essex & Suffolk Water general enquiries and emergencies.

Essex & Suffolk Water contact number Essex & Suffolk Water Emergency contact number
0345 782 0111 0800 526 337
Mon-Fri 8am-7pm, Sat 8am to 1pm, Emergencies 24/7/365

Write to Anglian Water or Essex & Suffolk Water

You can also get in touch with Anglian Water or Essex & Suffolk Water, either by email or with a letter in the post. You can also send your request via the Anglian Water or Essex & Suffolk Water website.

Anglian Water

If you prefer to write a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Essex & Suffolk Water

If you prefer to write a letter to Essex & Suffolk Water can do so by writing to the Essex & Suffolk Water address below:

Essex & Suffolk Water Address
Northumbrian Water Ltd, Northumbria House, Abbey Road
DH1 5FJ
Durham

If you would like to email Essex & Suffolk Water, you can use the email address below:

Essex & Suffolk Water Email Address
webcustaccs@eswater.co.uk

Water rates in Wickford

Water bill in Wickford

Water rates in Wickford are based on if your home has a water meter or not. It's easy to find out if your Wickford water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Wickford water rates will have a meter number listed on their water bills.

Metered Customers in Wickford

Customers with a water meter at their Wickford house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Essex & Suffolk Water. While the variable charges cover the usage at your Wickford home.

Unmetered Customers in Wickford

Customers that don't have a water meter at their Wickford home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount no matter how much water you use at your Wickford home.

Water rates for unmetered customers in Wickford will be based on the rateable value of your home. The rateable value part of your Wickford water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Wickford might work out cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Wickford?

The average water bill Wickford residents are charged can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Anglian Water £16.83 £202
Essex & Suffolk Water £20.50 £246
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How do I pay my Wickford water bill?

First of all, you will need to register with Anglian Water or Essex & Suffolk Water. Once you've registered an account with Anglian Water or Essex & Suffolk Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Wickford bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your Anglian Water or Essex & Suffolk Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Wickford?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Wickford SS11, your water suppliers are Anglian Water and Essex & Suffolk Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Wickford Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Wickford have about their water supply.

Frequently Asked Questions About Water in Wickford

Is tap water in Wickford safe to drink?

Yes! You can drink the tap water in Wickford. You can rest assured that Wickford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Wickford water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Wickford water to make it drinkable.

Where does the water in Wickford come from?

There are three main sources of water that supply Wickford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Wickford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Wickford is over 201ppm, this means the water in Wickford is rated as hard water.

What does this mean?

The water being supplied to your home in Wickford contains an elevated level of hard water minerals. hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Wickford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Wickford No Water

If you have no water in your Wickford home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Wickford.

If there is no water at your Wickford home, is the problem no cold water or no hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Wickford.

If there is no cold water, not even a trickle, contact Anglian Water or Essex & Suffolk Water for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the Anglian Water or Essex & Suffolk Water website for any explanations as to why you have no water.
  2. Examine the Twitter account of Anglian Water or Essex & Suffolk Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Verify your stop tap and make sure it's open.

Wickford water leak or flooding

Wickford water problems could be anything from flooding or a leak, to a burst water main in your Wickford home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Wickford property, you should try to do one of the following as long as it's safe to do so:

  1. Call Anglian Water or Essex & Suffolk Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Anglian Water or Essex & Suffolk Water website and complete the online form to report the issue.

Why does the water in Wickford taste strange?

If you detect a difference in smell or taste of your Wickford water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Wickford water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Wickford water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach Anglian Water or Essex & Suffolk Water via the contact channels listed above.

Internet in Wickford SS11

Wickfordinternet connected globe

The speed of your broadband connection at your Wickford home is dependant upon several factors such as:

  • Availability of fibre
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you're using wi-fi or ethernet
  • Your internet service provider or ISP

Test the speed of your connection and see how it compares to the average broadband speed for Wickford with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Wickford Average Download Speed Wickford Average Upload Speed
66.05 Mbps 13.95 Mbps
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The type of internet connection you have can affect the speed you get at your home in Wickford. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one available.

What should you consider when searching for a broadband provider in Wickford?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've covered four main points to think about when searching for a broadband provider in Wickford.

Availability

The first point to bear in mind when searching for a broadband provider in Wickford is the issue of availability. The majority of homes in Wickford should have access to fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Wickford?

  • Fibre broadband
    • This is the fastest type of connection you can get in Wickford
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Wickford homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Wickford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Wickford.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Wickford broadband cost

Wickford broadband bill

You should also think about how much it costs for the broadband in Wickford. You will see many broadband providers are offering a low priced offer especially for new customers, but the price is often for a limited period. You should always look in the terms and conditions of the deal before you sign up to a internet connection in Wickford. Some providers will raise the price even before your contract has finished. We reported recently on the BT price hike that has affected millions of customers.

Wickford Broadband Reliability

The reliability of the broadband connection is in Wickford should also be considered, with so many people that work from home on a part-time or full-time basis, knowing you have a reliable broadband connection to keep up to date with work your work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Wickford home will be an important thing to consider.

Wickford broadband customer support

Our final tip, the customer support of your Wickford broadband connection is extremely important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them a high level of customer support that can deal with your problem efficiently and quickly is definitely something worth considering when selecting an internet provider in Wickford.

Broadband FAQ

Below we've answered some our the most common questions that customers in Wickford ask about their broadband.

Broadband FAQs

What's the average broadband speed in Wickford?

The average speed of broadband in Wickford is:

Wickford Average Download Speed Wickford Average Upload Speed
66.05 Mbps 13.95 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Wickford, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Wickford property. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on how you will use the internet. Check out the table below for a general idea the kind of broadband speed you should pick when getting connected in Wickford.

Usual Internet habits Recommended Broadband Download Speed 2 devices or less
2 devices or less Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi signals travel further, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Wickford

Corded telephone area code Wickford

The telephone area code, sometimes called the landline dialling code, for Wickford is 01806. If you're calling somebody in Wickford, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Wickford call cost?

If you have calls included with your landline or mobile, the phone call should be included with your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, we recommend getting in touch with your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Gas and Electricity in Wickford

Residents in Wickford are free to choose their gas and electricity supplier, but regardless of the supplier they are billed by, the gas and electricity is going to be maintained and supplied by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Wickford home to the electricity grid and gas networks.

More often than not you won't need to contact the Wickford distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Wickford in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Wickford

The electricity distribution network operator for Wickford is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Wickford

There are no power plants within a 10 mile radius of Wickford.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include wind, solar, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Towns and Cities Near Wickford

Perhaps you're wondering which towns and cities are close to Wickford, in the table below you can see the closest five municipalities to Wickford.

Closest five municipalities to Wickford
Municipality Distance from Wickford
Great Burstead 3.51 miles
Basildon 3.67 miles
Langdon Hills 3.9 miles
South Benfleet 4.05 miles