Utilities in <u>Willaston

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Your Complete Guide to Utilities in Willaston

If you've moved and have questions about Willaston? Our comprehensive utilities guide to Willaston is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Willaston water and sewerage. Keep reading to learn everything about utilities in Willaston.

About Willaston, Cheshire

Willaston CH64 has a population of 2,428 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Willaston?

Willaston water utilities are supplied by United Utilities. Below are the main phone numbers for United Utilities:

Getting in touch with your water supplier for Willaston

Ringing a contact number for United Utilities is just one method of contact to talk about your Willaston water issues.

In the table below we have listed the main contact numbers for United Utilities general enquiries and emergencies.

United Utilities telephone number United Utilities Emergency telephone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, by composing a letter or sending an email. You can even send your message through the United Utilities website.

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Willaston

Water bill in Willaston

Water rates in Willaston depend on whether your home has a water meter or not. You can easily check if your Willaston water rates are metered or not by checking your water bill or by getting in touch with the supplier. Homes with metered Willaston water rates will have a meter number listed on their water bills.

Metered Customers in Willaston

Customers with a water meter at their Willaston house will pay an annual fixed charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Willaston home.

Unmetered Customers in Willaston

Customers without a meter at their Willaston home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same no matter how much water you use at your Willaston home.

Water rates for unmetered customers in Willaston will be based on the rateable value of your home. The rateable value part of your Willaston water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, installing a water meter at your Willaston might work out cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Willaston?

The average water bill Willaston residents are being charged is £16.83 each month, that's £202 annually.

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How do I pay my Willaston water bill?

First, you must sign up and register with United Utilities. After you register your details with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Willaston bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Willaston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Willaston CH64, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Willaston Water Frequently Asked Questions

Below we have answered some common questions that customers in Willaston have about their water supply.

Frequently Asked Questions About Water in Willaston

Is the tap water in Willaston safe to drink?

Yes! You can drink the tap water in Willaston. You can rest assured that Willaston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Willaston water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Willaston water to make it drinkable.

Where does the water in Willaston come from?

There are three main sources of water that supply Willaston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Willaston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Willaston is less than 60ppm, that means the water hardness in in Willaston is rated as soft water.

What does this mean?

The clean water supply to your home in Willaston contains just trace amounts of hard water minerals. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. You might also notice less limescale build-up in your appliances which extends their lifespan.

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You don't need to add a water softener to the water in Willaston.

Willaston No Water

If there isn't any running water in your Willaston home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Willaston.

If there is no water at your Willaston home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Willaston.

If your home has no cold water, not even a trickle, contact United Utilities for assistance. In this case you should try the following tips:

  1. Check the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Check the Twitter account of United Utilities, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Verify your stop tap and make sure it's open.

Willaston water leak or flooding

Willaston water problems could be anything from flooding or a leak, to a burst water main in your Willaston home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Willaston property, you need to do one of the following as quickly as you can:

  1. Ring United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the United Utilities website and fill in the form to report the problem.

Why does the water in Willaston taste strange?

If you find the taste or smell is different with your Willaston water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can affect it by infusing your Willaston water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Willaston water.

If you are unsure about your water's appearance, smell, or taste, you should get in touch with United Utilities via the contact channels listed above.

Broadband in Willaston CH64

Willastoninternet connected globe

The speed of your internet connection at your Willaston home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you're using wi-fi or ethernet
  • Your broadband provider

Test your internet speed and see how it compares to the average internet speed in Willaston with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Willaston Average Download Speed Willaston Average Upload Speed
74.23 Mbps 16.83 Mbps
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The internet connection type you have can affect the speed you get at your home in Willaston. An FTTP is currently the fastest broadband connection you can get in the UK however, at the time of writing, this is only available to 31.83% of households in the UK.

ADSL is the slowest type of connection, in some remote parts of the UK this type of connection is the only one currently available.

Things to consider when picking a broadband provider in Willaston?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider can be unnerving. To ease the pressure, we've listed the four important points worth considering before picking a broadband provider in Willaston.

Availability

The first point to bear in mind whilst picking a broadband provider in Willaston is the availability. Most homes in Willaston should be able to enjoy superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

However, new builds and properties that have been constructed in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Willaston?

  • Fibre broadband
    • This is the fastest type of connection you can get in Willaston
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • High availability with for 99.9% of Willaston homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Willaston.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Willaston.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Willaston broadband cost

Willaston broadband bill

Another important consideration is how much it costs for the broadband in Willaston. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the terms and conditions of the deal when you sign up for a broadband connection in Willaston. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike that has affected millions of customers.

Willaston Broadband Reliability

How reliable the broadband is in Willaston also needs consideration, with so many people that work from home on a part-time or full-time basis, having a reliable internet connection to stay in touch with work can be extremely important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Willaston home is going to be important.

Willaston broadband customer service

Lastly, the technical support for your Willaston broadband internet is of utmost importance. You might never need to contact the internet service provider you choose, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner should be considered when making a decision for a broadband internet provider in Willaston.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Willaston ask about their broadband.

Broadband FAQs

What's the average broadband speed in Willaston?

The average broadband speed in Willaston is:

Willaston Average Download Speed Willaston Average Upload Speed
74.23 Mbps 16.83 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Willaston, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Willaston property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of UK home .

What broadband speed do I need?

That would depend on how you will use the internet. Take a look at this table to find out which speed you should pick when signing up for broadband in Willaston.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi signals travel further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone area code for Willaston

Corded telephone area code Willaston

The landline area code, sometimes called the dialling code, for Willaston is 01270. When making a call to someone in Willaston, and you are in a different area, you must add 01270 to the number you'd like to call.

How much does an 01270 Willaston call cost?

If calls are included with your mobile or landline tariff, then the call cost is likely to be included in that tariff. If calls are not included with your tariff, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. They are a mix of three, four, or five digits long.

Gas and Electricity in Willaston

Residents in Willaston are free to choose their gas and electricity provider, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the regional network operator.

We call them Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Willaston home to the gas and electricity networks.

Most of the time you will never need to ever contact the Willaston distribution network operator, but should you ever need to, you can find the distribution network operator for Willaston in this section.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Willaston

The electricity distribution network operator for Willaston is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Willaston

There are no power plants within a 10 mile radius of Willaston.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Additionally, a small amount was produced from other types of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as wind, solar, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Willaston

You might be wondering which municipalities are within reach of Willaston, we've found the five nearest towns and cities to Willaston.

Closest five municipalities to Willaston
Municipality Distance from Willaston
Parkgate -
Neston -
Ness -
Puddington -
Heswall 1.89 miles