Utilities in <u>Wilmslow

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Your Complete Guide to Utilities in Wilmslow

If you just moved and have some questions about Wilmslow? Our utilities guide to Wilmslow will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Wilmslow water and sewerage. Keep reading to learn everything about utilities in Wilmslow.

About Wilmslow, Cheshire

Wilmslow SK9 has a population of 35,945 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Wilmslow?

Wilmslow water utilities are supplied by United Utilities. Here are the main contact numbers for United Utilities:

Getting in touch with your water supplier for Wilmslow

Calling a phone number for United Utilities is one of many options to deal with your Wilmslow water account.

In the table below you will find the contact numbers for United Utilities general enquiries and emergencies.

United Utilities contact number United Utilities Emergency contact number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

Additionally, you can communicate with United Utilities, either by email or with a letter in the post. You can also send your request via the United Utilities website.

If you prefer to write a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Wilmslow

Water bill in Wilmslow

Water rates in Wilmslow will vary depending on if your home has a water meter or not. You can easily check if your Wilmslow water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Wilmslow water rates will have a meter number listed on their water bills.

Metered Customers in Wilmslow

Customers who have a water meter installed at their Wilmslow house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of United Utilities. Whilst the variable charges are for the consumption at your Wilmslow home.

Unmetered Customers in Wilmslow

Customers that don't have a water meter at their Wilmslow home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same no matter how much water you use at your Wilmslow home.

The rate unmetered customers pay for water in Wilmslow is based on the rateable value of your home. The rateable value of your Wilmslow water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? That depends on how much water you consume. If you have a small family, or live alone, having a water meter installed at your Wilmslow may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Wilmslow?

The average water bill Wilmslow residents are being charged is £16.83 monthly, which works out at £202 a year.

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How do I pay my Wilmslow water bill?

You will first need to register with United Utilities. Once you've registered an account with United Utilities, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Wilmslow bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. When you set up your United Utilities account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Wilmslow?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Wilmslow SK9, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Wilmslow Water Frequently Asked Questions

Below we have answered some common questions that customers in Wilmslow have about their water supply.

Frequently Asked Questions About Water in Wilmslow

Is the tap water in Wilmslow safe to drink?

Yes! It's safe to drink the tap water in Wilmslow. You can rest assured that Wilmslow water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Wilmslow water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Wilmslow water to make it drinkable.

Where does the water in Wilmslow come from?

There are three main sources of water that supply Wilmslow:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Wilmslow

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Wilmslow is less than 60ppm, that makes the water hardness in in Wilmslow is rated as soft water.

What does this mean?

The clean water supply to your home in Wilmslow contains low levels of minerals that cause hard water. soft water means your clothes should be softer after washing, and your appliances more efficient. There should also be less limescale in your appliances which means they should last longer.

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Water softener isn't needed at your home in Wilmslow.

Wilmslow No Water

If you have no water in your Wilmslow home, you need to find out if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Wilmslow.

If there is no water at your Wilmslow home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Wilmslow.

If your home has no cold water, not even a trickle, contact United Utilities for help. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the United Utilities website for any information explaining why you have no water.
  2. Examine the Twitter account of United Utilities, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Verify your stop tap and make sure it's open.

Wilmslow water leak or flooding

Wilmslow water problems might include anything from a burst water main or flooding, to a leak in your Wilmslow home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Wilmslow property, you should try to do one of the following as long as it's safe to do so:

  1. Call United Utilities whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the United Utilities website and complete the online form to report the issue.

Why does the water in Wilmslow taste strange?

If you detect a difference in smell or taste of your Wilmslow water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Wilmslow water with an earthy taste or smell.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Wilmslow water.

If you have questions about your water's taste, smell, or appearance, you can speak to United Utilities on the contact details above.

Broadband Speed in Wilmslow SK9

Wilmslowinternet connected globe

The speed of your broadband connection at your Wilmslow home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Wilmslow with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Wilmslow Average Download Speed Wilmslow Average Upload Speed
54.80 Mbps 10.80 Mbps
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The internet connection type you have can affect the speed you get at your home in Wilmslow. An FTTP is the fastest internet connection available in the UK however, at the time of writing, this is only available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it is the only means of connection available.

What to look for when searching for a broadband provider in Wilmslow?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider might seem daunting at first. Don't worry, we've covered four main points to think about when searching for a broadband provider in Wilmslow.

Availability

The first thing to consider whilst searching for a broadband provider in Wilmslow is what's available. Most homes in Wilmslow should have access to superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH since developers often install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Wilmslow?

  • Fibre broadband
    • This is the fastest type of connection you can get in Wilmslow
    • Fibre broadband is split into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Wilmslow homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Wilmslow.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Wilmslow.
    • Can be more expensive for heavy users without unlimited data.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Wilmslow broadband value for money

Wilmslow broadband bill

You also need to consider the monthly cost of broadband in Wilmslow. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you commit to a broadband connection in Wilmslow. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Wilmslow Broadband Reliability

How reliable the broadband is in Wilmslow also needs consideration, with so many people that work from home either full-time or part-time, having a reliable internet connection to do your work can be extremely important.

Then in our freetime we're streaming movies or playing online games with friends meaning without an internet connection that's reliable at your Wilmslow home is something to think about.

Wilmslow broadband customer support

Lastly, the customer service of your Wilmslow broadband internet is extremely important. There's a good chance you will never need to contact your broadband provider, but if you ever do need to speak to them then having solid customer service that is able to solve your issue quickly and efficiently should be considered when selecting an internet provider in Wilmslow.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Wilmslow have about their internet connection.

Broadband FAQs

Is the internet fast in Wilmslow?

The average broadband speed in Wilmslow is:

Wilmslow Average Download Speed Wilmslow Average Upload Speed
54.80 Mbps 10.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

Put simply, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the further you are from the telephone exchange, the slower your connection will be.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Wilmslow, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Wilmslow house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That will be dependant on what you will be using the internet for. Take a look at this table to find out what sort of download speed you should choose for a broadband service in Wilmslow.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the telephone dialling code of Wilmslow

Corded telephone area code Wilmslow

The landline area code, sometimes called the dialling code, for Wilmslow is 01806. If you call someone in Wilmslow, and you are in a different area, you will need to add 01806 to the number you're calling.

How much does an 01806 Wilmslow call cost?

If you have calls included with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have inclusive calls, please check with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Wilmslow

Residents in Wilmslow are able to choose their gas and electricity provider, but regardless of the supplier they are billed by, the gas and electricity is going to be supplied and maintained by the regional network operator.

These network operators are officially called Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Wilmslow home to the gas network and electricity grid.

More often than not you won't need to contact the Wilmslow distribution network operator, but should the need arise, you can quickly find out which DNO covers Wilmslow right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Wilmslow

The electricity distribution network operator for Wilmslow is Electricity North West. You can find the Electricity North West contact details in the table below:

Electricity North West Contact Information
General Enquiries 0800 195 4141
Emergencies 105
Email ElectricityCustomerRelation@enwl.co.uk
Website https://www.enwl.co.uk/
Address 304 Bridgewater Place, Birchwood Park
Warrington

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Wilmslow

There are no power plants within a 10 mile radius of Wilmslow.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Wilmslow

Perhaps you're wondering which towns and cities are close to Wilmslow, in the table below you can see the closest five municipalities to Wilmslow.

Closest five municipalities to Wilmslow
Municipality Distance from Wilmslow
Styal -
Alderley Edge -
Knutsford 3.07 miles
Northenden 3.13 miles
Wythenshawe 3.13 miles