Utilities in <u>Winkfield

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Your Complete Guide to Utilities in Winkfield

Are you moving and want to know more about Winkfield? Our comprehensive utilities guide to Winkfield is going to provide you with everything about broadband, area codes, power generation and energy distributors, and Winkfield water and sewerage. Keep reading to learn everything about utilities in Winkfield.

About Winkfield, Berkshire

Winkfield RG42 has a population of 14,998 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Winkfield?

Winkfield water services are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, South East Water, and Thames Water:

How to reach your water providers in Winkfield

Calling a phone number for Affinity Water, South East Water or Thames Water is one of many contact methods to talk about your Winkfield water issues.

Affinity Water contact numbers

In the table below we have listed the main contact numbers for Affinity Water general enquiries and emergencies.

Affinity Water telephone number Affinity Water Emergency telephone number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365
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South East Water contact numbers

In the table below we have listed the main contact numbers for South East Water general enquiries and emergencies.

South East Water telephone number South East Water Emergency telephone number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365

Thames Water contact numbers

In the table below we have listed the main contact numbers for Thames Water general enquiries and emergencies.

Thames Water telephone number Thames Water Emergency telephone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Affinity Water, South East Water, Thames Water, or is one of many contact methods to talk about your Winkfield water issues.

Write to Affinity Water, South East Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water or Thames Water, you have the choice of posting a letter or sending an email. You can also submit your request on the Affinity Water, South East Water or Thames Water website.

Affinity Water

If you prefer to write a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you must use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Winkfield

Water bill in Winkfield

Water rates in Winkfield depend on whether your home has a water meter or not. You can easily find out whether your Winkfield water rates are metered or not by looking at a recent water bill or by speaking to the supplier. Homes with metered Winkfield water rates will have a meter number listed on their water bills.

Metered Customers in Winkfield

Customers who have a water meter installed at their Winkfield house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, or Thames Water. Whilst the variable charges cover the consumption at your Winkfield home.

Unmetered Customers in Winkfield

Customers without a meter at their Winkfield home have an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Winkfield home.

As an unmetered customer, the rate you pay for water in Winkfield is based on the rateable value of your home. The rateable value part of your Winkfield water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, having a water meter installed at your Winkfield may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Winkfield?

The average water bill Winkfield residents are being charged will depend on which water company supplies your home. In the table below, you will see how much each supplier charges:

Supplier Average Monthly Water Bill Average Water Bill Annually
Affinity Water £16.67 £200
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Winkfield water bill?

First, you must sign up and register with Affinity Water, South East Water, or Thames Water. Once you've registered an account with Affinity Water, South East Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Winkfield bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Affinity Water, South East Water, or Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Winkfield?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Winkfield RG42, your water suppliers are Affinity Water, South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Winkfield Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Winkfield have about their water supply.

Frequently Asked Questions About Water in Winkfield

Is water from the tap in Winkfield safe to drink?

Yes! It's safe to drink the tap water in Winkfield. You can rest assured that Winkfield water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Winkfield water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Winkfield water to make it drinkable.

Where does the water in Winkfield come from?

There are three main sources of water that supply Winkfield:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Winkfield

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Winkfield is over 276ppm, that makes the water hardness in Winkfield is rated as very hard water.

What does this mean?

The clean water supply to your home in Winkfield contains a higher amount of hard water minerals. very hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Winkfield.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Winkfield No Water

If there isn't any running water in your Winkfield home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Winkfield.

If there is no water at your Winkfield home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Winkfield.

If you don't have any cold water, not even a trickle, contact Affinity Water, South East Water, or Thames Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the Affinity Water, South East Water, or Thames Water website for any information explaining the reason your home has no water.
  2. Check the Twitter account of Affinity Water, South East Water, or Thames Water, they will often tweet updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Winkfield water leak or flooding

Winkfield water problems can include anything from a burst water main or flooding, to a leak in your Winkfield home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you find a water leak or flooding that's not inside your Winkfield property, you need to do one of the following as quickly as you can:

  1. Ring Affinity Water, South East Water, or Thames Water whether the problem is with clean water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Affinity Water, South East Water, or Thames Water website and fill out the online form.

Why does the water in Winkfield taste strange?

If you find the taste or smell is different with your Winkfield water this could be because of one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Winkfield water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Winkfield water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with Affinity Water, South East Water, or Thames Water on the contact details above.

Broadband in Winkfield RG42

Winkfieldinternet connected globe

The speed of your broadband connection at your Winkfield home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Where you've placed your router
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and find out how it compares to the average internet speed in Winkfield with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Winkfield Average Download Speed Winkfield Average Upload Speed
78.20 Mbps 15.57 Mbps
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The type of internet connection you have can have an effect on the speed you get in Winkfield. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas it's the only type of internet connection currently available.

Things to consider when picking a broadband provider in Winkfield?

These days, the internet is as important as other essential utilities, perhaps more important. So picking the right internet provider could feel daunting. Worry not, we've covered four main points worth considering before picking a broadband provider in Winkfield.

Availability

The first thing you need to think about when picking a broadband provider in Winkfield is the availability. Whilst many homes in Winkfield can take advantage of fibre or 'superfast' connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently will likely have be able to get ultrafast FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What are the different types of connection in Winkfield?

  • Fibre broadband
    • This is the fastest available internet connection in Winkfield
    • We can split fibre connections into two categories, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Winkfield homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Restricted availability in some parts of Winkfield.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Winkfield.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
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broadband connections options

Winkfield broadband price

Winkfield broadband bill

Another important consideration is the monthly cost of broadband in Winkfield. There are many providers offering a low priced offer especially for new customers, but the price is often for a limited period. We recommend you double check the fine print of the deal when you sign up for a broadband connection in Winkfield. There are some providers that will increase the price you pay whilst you're in contract. In the news recently, there was a BT price hike which affects millions of BT customers.

Winkfield Broadband Reliability

The reliability of broadband in Winkfield should also be considered, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to do your work can be extremely important.

Then in our freetime we're watching movies online or gaming online that without a reliable internet connection for your Winkfield home is going to be important.

Winkfield broadband customer service

Lastly, the technical support for your Winkfield broadband internet is really important. Hopefully you shouldn't have to contact your broadband provider, however, if you have an issue and need to get in touch with them a provider with excellent customer service that can deal with your problem in a fast and efficient manner is a strong plus when you choose a broadband provider in Winkfield.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Winkfield have about their internet connection.

Broadband FAQs

How fast is the broadband in Winkfield?

The average internet speed in Winkfield is:

Winkfield Average Download Speed Winkfield Average Upload Speed
78.20 Mbps 15.57 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Winkfield, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Winkfield house. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

That would depend on what you will be using the internet for. Have a look at the following table to find out which speed you should take when signing up for broadband in Winkfield.

Main internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit data to connected devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but are able to transmit your data at faster speeds.

What's the telephone area code for Winkfield

Corded telephone area code Winkfield

The telephone area code, sometimes called the landline dialling code, for Winkfield is 01806. If you call someone in Winkfield, and you are in a different area, you will need to add 01806 before the number you're trying to call.

How much does an 01806 Winkfield call cost?

If calls are included with your mobile or landline tariff, then the call cost is likely to be included in that tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you are unsure whether you have a plan that includes calls, you should ask your provider before you make the call to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. Area codes in the UK can be three, four, or five digits long.

Gas and Electricity Supply in Winkfield

Residents in Winkfield can choose their own supplier for gas and electricity, but whichever supplier they are with, the gas and electricity is going to be maintained and supplied by the network operator for the region.

These network operators are known as Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Winkfield home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Winkfield distribution network operator, but should the need arise, you can quickly find out which DNO covers Winkfield right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Winkfield

The electricity distribution network operator for Winkfield is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Winkfield

There are no power plants within a 10 mile radius of Winkfield.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel sources include solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Winkfield

If you've ever wondered which municipalities are nearby Winkfield, in the table below you can see the five nearest towns and cities to Winkfield.

Closest five municipalities to Winkfield
Municipality Distance from Winkfield
Warfield -
Priestwood -
Newell Green -
Bracknell 2.36 miles
Bullbrook 2.36 miles