Utilities in <u>Winnersh

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Your Complete Guide to Utilities in Winnersh

If you've moved and have questions about Winnersh? Our utilities guide to Winnersh will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Winnersh water and sewerage. Keep reading to learn everything about utilities in Winnersh.

About Winnersh, Berkshire

Winnersh RG41 has a population of 9,407 and is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Winnersh?

Winnersh water utilities are supplied by South East Water. In the table below are the contact numbers for South East Water, and Thames Water:

How to get in touch with the water suppliers in Winnersh

Calling a phone number for South East Water or Thames Water is just one method of contact to deal with your Winnersh water account.

South East Water phone numbers

In the table below you will find the phone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Write to South East Water or Thames Water

You can also get in touch with South East Water or Thames Water, either by email or with a letter in the post. You can also send your request via the South East Water or Thames Water website.

South East Water

If you prefer to write a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Thames Water

If you prefer to write a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Winnersh

Water bill in Winnersh

Water rates in Winnersh depend on whether your home has a water meter or not. You can easily check if your Winnersh water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Winnersh water rates will have a meter number listed on their water bills.

Metered Customers in Winnersh

Customers with a water meter at their Winnersh house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South East Water or Thames Water. While the variable charges cover the usage at your Winnersh home.

Unmetered Customers in Winnersh

Customers without a meter at their Winnersh home have an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Winnersh home.

As an unmetered customer, the rate you pay for water in Winnersh will be based on the rateable value of your home. The rateable value part of your Winnersh water rates will have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If your family is small, or you don't live with others, installing a water meter at your Winnersh might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Winnersh?

The average water bill Winnersh residents are being charged can differ between suppliers in your area. The table below shows the average water bill by supplier:

Supplier Average Water Bill Monthly Average Water Bill Annually
South East Water £18.42 £221
Thames Water £19.33 £232
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How do I pay my Winnersh water bill?

First, you must sign up and register with South East Water or Thames Water. After you register your details with South East Water or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Winnersh bill. While some customers like an annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. After you've set up your South East Water or Thames Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Winnersh?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Winnersh RG41, your water suppliers are South East Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Winnersh Water Frequently Asked Questions

Below we have answered some common questions that customers in Winnersh have about their water supply.

Frequently Asked Questions About Water in Winnersh

Is the tap water in Winnersh safe to drink?

Yes! It's safe to drink the tap water in Winnersh. You can rest assured that Winnersh water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Winnersh water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Winnersh water to make it drinkable.

Where does the water in Winnersh come from?

There are three main sources of water that supply Winnersh:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Winnersh

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Winnersh is over 276ppm, that means the water hardness in Winnersh is rated as very hard water.

What does this mean?

The clean water supply to your home in Winnersh contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Winnersh.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Winnersh No Water

If there isn't any running water in your Winnersh home, you need to find out if the issue is to do with your home plumbing or if the problem is an outage affecting Winnersh.

If there is no water at your Winnersh home, is it only affecting cold water or hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Winnersh.

If your home has no cold water, not even a trickle, contact South East Water or Thames Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South East Water or Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of South East Water or Thames Water, they will often tweet updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Winnersh water leak or flooding

Winnersh water problems can include anything from flooding or a leak, to a burst water main in your Winnersh home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you notice a water leak or flooding outside your Winnersh property, you should try to do one of the following as long as it's safe to do so:

  1. Contact South East Water or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you have access to the internet, visit the "report a leak" page on the South East Water or Thames Water website and complete the online form to report the issue.

Why does the water in Winnersh taste strange?

If you notice a change in taste or smell with your Winnersh water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Winnersh water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding rubbery, salty, or metallic hints to Winnersh water.

If you are unsure about your water's appearance, smell, or taste, you should not hesitate to reach South East Water or Thames Water on the contact details above.

Broadband in Winnersh RG41

Winnershinternet connected globe

The speed of your internet connection at your Winnersh home is dependant upon several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test your internet speed and find out how it compares to the average internet speed in Winnersh with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Winnersh Average Download Speed Winnersh Average Upload Speed
89.20 Mbps 22.60 Mbps
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The internet connection type you have can affect your download and upload speed in Winnersh. An FTTP is the best kind of broadband connection available in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one available.

What to look for when searching for a broadband provider in Winnersh?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. That means choosing an internet service provider might seem daunting at first. Don't worry, we've covered four main points worth considering before searching for a broadband provider in Winnersh.

Availability

The first thing to consider when searching for a broadband provider in Winnersh is the availability. Most homes in Winnersh should have access to superfast' or fibre connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

How can I connect to the internet in Winnersh?

  • Fibre broadband
    • This is fastest connection that's currently available in Winnersh
    • We can split fibre connections into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed of at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Winnersh homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Winnersh.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Winnersh.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Winnersh broadband cost

Winnersh broadband bill

You should also think about the monthly cost of broadband in Winnersh. There are many providers offering a cheap introductory offer for new customers, but the price is often for a limited period. It's important to read the fine print of the deal when you sign up for a internet connection in Winnersh. Some providers will raise the price even during the initial contract period. For example, recently there was a BT price hike which affects millions of BT customers.

Winnersh Broadband Reliability

The reliability of the broadband connection is in Winnersh also needs consideration, with many people working from home full-time or just a few days per week, we need to have a reliable internet connection to stay in touch with work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Winnersh home is something to think about.

Winnersh broadband customer support

Finally, the customer service of your Winnersh broadband connection is extremely important. There's a good chance you will never need to contact your broadband provider, however, if you have an issue and need to get in touch with them then having solid customer service that can deal with your problem in a fast and efficient manner should be considered when selecting an internet provider in Winnersh.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Winnersh ask about their broadband.

Broadband FAQs

Is the internet fast in Winnersh?

The average speed of broadband in Winnersh is:

Winnersh Average Download Speed Winnersh Average Upload Speed
89.20 Mbps 22.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is fibre broadband that is at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Winnersh, from there it's connected to your home through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Winnersh property. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what kind of internet user you are. Have a look at the following table to find out the kind of broadband speed you should pick when getting connected in Winnersh.

Main internet uses Recommended Broadband Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Up to 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
More than 5 devices All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the landline area code in Winnersh

Corded telephone area code Winnersh

The telephone dialling code, sometimes called the area code, for Winnersh is 01806. When making a call to someone in Winnersh, and you are in a different area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Winnersh call cost?

If you have calls included with your landline or mobile tariff, the phone call will probably be included as part of your tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus a small call set-up charge.

If you are unsure whether you have a plan that includes calls, please check with your provider before you make the call to avoid unexpected charges on your bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Winnersh

Residents in Winnersh are able to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be distributed and taken care of by the local network operator.

These network operators are known as Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Winnersh home to the gas network and electricity grid.

More often than not you won't need to speak to the Winnersh distribution network operator, but should you ever need to, you can find the distribution network operator for Winnersh in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Winnersh

The electricity distribution network operator for Winnersh is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Winnersh

There are no power plants within a 10 mile radius of Winnersh.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). Additionally, a small percentage was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, all but one is expected to stop producing energy by 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK aims to meet its net-zero targets.

Towns and Cities Near Winnersh

Perhaps you're wondering which towns and cities are close to Winnersh, in the table below you can see the five nearest towns and cities to Winnersh.

Closest five municipalities to Winnersh
Municipality Distance from Winnersh
Emmbrook -
Sindlesham -
Woodley 2.43 miles
Finchampstead 2.63 miles
Wokingham 2.63 miles