Utilities in <u>Wonford

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Your Complete Guide to Utilities in Wonford

Are you moving and want to know more about Wonford? Our complete guide to utilities in Wonford will help you to find out everything you need to know about broadband, area codes, power generation and energy distributors, and Wonford water and sewerage. Keep reading to learn everything about utilities in Wonford.

About Wonford, Devon

Wonford EX2 has a population of 7,686 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Wonford?

Wonford water services are supplied by South West Water. In the table below are the contact numbers for South West Water:

How to get in touch with the water supplier in Wonford

Speaking to an advisor at South West Water is one of many contact methods to discuss your Wonford water account.

In the table below we have listed the main phone numbers for South West Water general enquiries and emergencies.

South West Water phone number South West Water Emergency phone number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365
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Write to South West Water

You can also get in touch with South West Water, you have the choice of posting a letter or sending an email. You can also submit your request on the South West Water website.

If you prefer to send a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR

Cost of water in Wonford

Water bill in Wonford

Water rates in Wonford depend on whether your home has a water meter or not. It's easy to find out if your Wonford water rates are metered or not by looking at a recent water bill or by getting in touch with the supplier. Homes with metered Wonford water rates will have a meter number listed on their water bills.

Metered Customers in Wonford

Customers who have a water meter installed at their Wonford house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of South West Water. Whilst the variable charges are for the consumption at your Wonford home.

Unmetered Customers in Wonford

Customers without a meter at their Wonford home pay an annual charge for their water usage. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Wonford home.

The rate unmetered customers pay for water in Wonford is going to be based on the rateable value of your home. The rateable value calculation of your Wonford water rates will have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you are single, or have a small family, installing a water meter at your Wonford might work out cheaper.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Wonford?

The average water bill Wonford residents are being charged is £18.17 monthly, which works out at £218 a year.

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How do I pay my Wonford water bill?

First, you must sign up and register with South West Water. After you've registered with South West Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Wonford bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Wonford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Wonford EX2, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Wonford Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Wonford have about their water supply.

Frequently Asked Questions About Water in Wonford

Is the tap water in Wonford safe to drink?

Yes! It's safe to drink the tap water in Wonford. You can rest assured that Wonford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Wonford water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Wonford water to make it drinkable.

Where does the water in Wonford come from?

There are three main sources of water that supply Wonford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Wonford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Wonford is more than 201ppm, that makes the water hardness in Wonford is rated as hard water.

What does this mean?

The water being supplied to your home in Wonford contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and it may affect the taste of your tap water.

Selectra recommends

You should add a water softener to the water in Wonford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Wonford No Water

If you have no water in your Wonford home, you will first need to find out whether the problem is with your home plumbing or if the problem is a widespread issue affecting Wonford.

If there is no water at your Wonford home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the issue will be with your home plumbing and not a problem affecting Wonford.

If your home has no cold water, not even a trickle, contact South West Water for help. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the South West Water website for any information explaining why you have no water.
  2. Check the Twitter account of South West Water, quite often you will find they have posted an update about the issue.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Wonford water leak or flooding

Wonford water problems might include anything from a leak, a burst water main, or flooding in your Wonford home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you notice a water leak or flooding outside your Wonford property, you need to do one of the following as quickly as you can:

  1. Contact South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you have access to the internet, visit the "report a leak" page on the South West Water website and fill out the online form.

Why does the water in Wonford taste strange?

If you find the taste or smell is different with your Wonford water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can impermeate the Wonford water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding salty, metallic, or rubbery hints to Wonford water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with South West Water on the contact details above.

Broadband in Wonford EX2

Wonfordinternet connected globe

The broadband speed you get at your Wonford home is dependant upon several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test how fast your internet is and see how it compares to the average internet speed in Wonford with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Wonford Average Download Speed Wonford Average Upload Speed
67.23 Mbps 15.07 Mbps
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The type of internet connection you have can affect the speed you get at your home in Wonford. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of homes in the UK.

The slowest way to access the internet is ADSL, in parts of the UK that are more remote it's the only type of internet connection that's available.

What to look for when choosing an internet provider in Wonford?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider could feel daunting. Worry not, let's take a look at the top four points to think about when choosing an internet provider in Wonford.

Availability

The first thing you need to think about whilst choosing an internet provider in Wonford is the availability. The majority of homes in Wonford can take advantage of superfast' or fibre connections, those living in rural homes may have trouble getting fast broadband.

That being said, homes that have been built recently may already have access to ultrafast FTTH as developers often tend to install the latest technology during construction.

Type of connection

How can I connect to the internet in Wonford?

  • Fibre broadband
    • This is fastest connection that's currently available in Wonford
    • Fibre broadband is split into two categories, we call them 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of at least 24 Mbps.
    • A Full Fibre broadband connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through your traditional telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to 99.9% of Wonford homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Wonford.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Wonford.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, however there are some mobile networks that restrict tethered connections.
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broadband connections options

Wonford broadband price

Wonford broadband bill

Another important consideration is the monthly cost of broadband in Wonford. There are many providers offering a low cost deal for new customers, but the price is often for a limited period. We recommend you double check the terms and conditions of the deal when you sign up for a internet service in Wonford. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Wonford Broadband Reliability

How reliable the broadband is in Wonford should also be considered, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to do your work is really important.

The times when we're not working we're watching movies online or gaming online which without a reliable broadband connection at your Wonford home is something to think about.

Wonford broadband technical support

Finally, the technical support for your Wonford broadband connection is really important. Hopefully you shouldn't have to get in touch with your internet service provider, but if you ever do need to speak to them a provider with excellent customer service that is able to solve your issue in a fast and efficient manner is definitely something worth considering when you choose a broadband provider in Wonford.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Wonford have about their internet connection.

Broadband FAQs

How fast is the broadband in Wonford?

The average broadband speed in Wonford is:

Wonford Average Download Speed Wonford Average Upload Speed
67.23 Mbps 15.07 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - is fibre broadband that's connected to one of those green cabinets that you might have near your home in Wonford, from there it's connected to your home via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Wonford home. That makes it the most reliable and fastest fibre broadband. Currently, 31.83% of homes in the UK .

What broadband speed do I need?

That will be dependant on what you will be using the internet for. Have a look at the following table to find out what sort of download speed you should take when signing up for broadband in Wonford.

Main internet uses Recommended Download Speed 2 devices or less
2 devices or less Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the landline area code in Wonford

Corded telephone area code Wonford

The telephone area code, sometimes called the landline dialling code, for Wonford is 01806. If you call someone in Wonford, and you're located in a different region, you should add 01806 before the number you're trying to call.

How much does an 01806 Wonford call cost?

If you have a call plan with your landline or mobile tariff, the cost of the call will probably be included in that tariff. Without an inclusive calls plan, you can expect to pay around 10p per minute, plus an additional call set-up charge.

If you don't know whether you have inclusive calls, you should ask your provider before calling to avoid unexpected charges on your bill.

How many dialling codes does the UK have? There are 645 area codes in the UK incl. Northern Ireland. They are a mix of three, four, or five digits long.

Gas and Electricity Supply in Wonford

Residents in Wonford can choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas is distributed and taken care of by the local network operator.

These network operators are officially called Distribution Network operators (DNOs) and it is these companies that own, operates and maintains the infrastructure that connects your Wonford home to the gas network and electricity grid.

Most of the time you won't need to speak to the Wonford distribution network operator, but if you do, you can find the distribution network operator for Wonford in this section.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Wonford

The electricity distribution network operator for Wonford is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email wpdnewsupplies@westernpower.co.uk
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Wonford

There are no power plants within a 10 mile radius of Wonford.

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This was mostly in the form of natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from fossil fuels from other sources (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of electricity was generated by nuclear reactors in 2021, in the next few years we can expect this to reduce as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK strives to hit its net-zero targets.

Towns and Cities Near Wonford

If you've ever wondered which municipalities are nearby Wonford, in the below table you will find the closest five municipalities to Wonford.

Closest five municipalities to Wonford
Municipality Distance from Wonford
Redhils 1.3 miles
Beacon Heath 1.3 miles
Exwick 1.3 miles
Exminster 4.38 miles