Utilities in <u>Woodbridge

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A Complete Guide to Utilities in Woodbridge

If you've moved and have questions about Woodbridge? Our complete guide to utilities in Woodbridge will explain in detail everything about broadband, area codes, power generation and energy distributors, and Woodbridge water and sewerage. Keep reading to learn everything about utilities in Woodbridge.

About Woodbridge, Suffolk

Woodbridge IP12 has a population of 11,341 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Woodbridge?

Woodbridge water services are provided by Anglian Water. Below are the main phone numbers for Anglian Water:

How to get in touch with the water supplier in Woodbridge

Calling a phone number for Anglian Water is just one method of contact to discuss your Woodbridge water problems.

In the table below we have listed the main phone numbers for Anglian Water general enquiries and emergencies.

Anglian Water telephone number Anglian Water Emergency telephone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Write to Anglian Water

You can also get in touch with Anglian Water, either by email or with a letter in the post. You can even send your message through the Anglian Water website.

If you prefer to send a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

Customers that would rather email Anglian Water, you can use the email address below:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Cost of water in Woodbridge

Water bill in Woodbridge

Water rates in Woodbridge depend on whether your home has a water meter or not. You can easily find out whether your Woodbridge water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Woodbridge water rates will have a meter number listed on their water bills.

Metered Customers in Woodbridge

Customers that have a water meter at their Woodbridge house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of Anglian Water. Whilst the variable charges are for the consumption at your Woodbridge home.

Unmetered Customers in Woodbridge

Customers without a meter at their Woodbridge home will pay an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Woodbridge home.

Water rates for unmetered customers in Woodbridge is based on the rateable value of your home. The rateable value part of your Woodbridge water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, having a water meter installed at your Woodbridge may save you money.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Woodbridge?

The average water bill Woodbridge residents are charged is £16.83 each month, that's £202 a year.

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How do I pay my Woodbridge water bill?

First, you must sign up and register with Anglian Water. After you register your details with Anglian Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Woodbridge bill. Whilst some customers prefer to make a single annual payment, other customers might want to settle for quarterly, monthly, or even weekly payments instead. As soon as you've set up your Anglian Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Woodbridge?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Woodbridge IP12, your water supplier is Anglian Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Woodbridge Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Woodbridge have about their water supply.

Frequently Asked Questions About Water in Woodbridge

Is the tap water in Woodbridge safe to drink?

Yes! It's safe to drink the tap water in Woodbridge. You can rest assured that Woodbridge water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Woodbridge water quality 99.94% in overall mean zonal compliance, meaning that your water is safe to drink. It is not required to boil or filter Woodbridge water to make it drinkable.

Where does the water in Woodbridge come from?

There are three main sources of water that supply Woodbridge:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Woodbridge

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Woodbridge is more than 201ppm, this means the water in Woodbridge is rated as hard water.

What does this mean?

The water being supplied to your home in Woodbridge contains slightly elevated levels of minerals that cause hard water. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Woodbridge.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Woodbridge No Water

If there isn't any running water in your Woodbridge home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Woodbridge.

If there is no water at your Woodbridge home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the problem will be with the plumbing at your home and not a problem affecting Woodbridge.

If your home has no cold water, not even a trickle, contact Anglian Water for advice. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the Anglian Water website for any information explaining why you have no water.
  2. Check the Twitter account of Anglian Water, they often post incident updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Woodbridge water leak or flooding

Woodbridge water problems could be anything from a burst water main or flooding, to a leak in your Woodbridge home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Woodbridge property, you need to do one of the following as quickly as you can:

  1. Ring Anglian Water regardless if the issue relates to drinking water or wastewater.
  2. If you can access the internet from your location, navigate to the "report a leak" area of the Anglian Water website and complete the online form to report the issue.

Why does the water in Woodbridge taste strange?

If you detect a difference in smell or taste of your Woodbridge water this may be due to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Woodbridge water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Woodbridge water.

If you have any queries or worries about your water's smell, taste, or appearance, you can speak to Anglian Water using the contact information above.

Broadband in Woodbridge IP12

Woodbridgeinternet connected globe

The speed of your internet connection at your Woodbridge home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test how fast your internet is and see if it matches the average internet speed in Woodbridge with our quick and easy to use internet speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Woodbridge Average Download Speed Woodbridge Average Upload Speed
50.45 Mbps 11.55 Mbps
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The way you choose to connect to the internet can affect the speed you get at your home in Woodbridge. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, but for some customers in remote areas this type of connection is the only one that's available.

What should you consider when picking a broadband provider in Woodbridge?

It's 2022, which means the internet is just as important as any other utility, perhaps more important. That means choosing an internet service provider might seem daunting at first. To ease the pressure, let's take a look at the top four points worth considering before picking a broadband provider in Woodbridge.

Availability

The first point to bear in mind whilst picking a broadband provider in Woodbridge is the availability. Whilst many homes in Woodbridge should have access to superfast' or fibre connections, customers who live in a rural location may have trouble getting fast broadband.

Although, homes that have been built in the last few years may already have access to ultrafast FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What kinds of internet connection are available in Woodbridge?

  • Fibre broadband
    • This is the fastest available internet connection in Woodbridge
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is provided via your phone line.
    • Limited download speed of up to 24 Mbps.
    • Available to the majority of Woodbridge homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Only available with Virgin Media.
    • Restricted availability in some parts of Woodbridge.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Woodbridge.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Woodbridge broadband price

Woodbridge broadband bill

You also need to consider the price you pay for broadband in Woodbridge. There are many providers offering a cheap introductory offer for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer when you sign up for a internet service in Woodbridge. There are some providers that will increase the price you pay whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Woodbridge Broadband Reliability

The reliability of the broadband connection is in Woodbridge must also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to keep up to date with work your work is really important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Woodbridge home will be an important thing to consider.

Woodbridge broadband customer service

Finally, the technical support for your Woodbridge broadband connection is extremely important. You might never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that is able to solve your issue in a fast and efficient manner is a strong plus when selecting an internet provider in Woodbridge.

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Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Woodbridge have about broadband internet.

Broadband FAQs

Is the internet fast in Woodbridge?

The average broadband speed in Woodbridge is:

Woodbridge Average Download Speed Woodbridge Average Upload Speed
50.45 Mbps 11.55 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Woodbridge, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Woodbridge home. That means it's the fastest and most reliable type of broadband fibre internet. At the time of writing, 31.83% of houses in the UK .

What speed internet is best for me?

That would depend on what you will be using the internet for. Have a look at the following table for a general idea which speed you should take for a broadband service in Woodbridge.

Main internet uses Recommended Broadband Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
Over 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals don't have as much range, but your data will be transmitted faster.

What's the telephone area code for Woodbridge

Corded telephone area code Woodbridge

The telephone dialling code, sometimes called the area code, for Woodbridge is 01806. If you're calling somebody in Woodbridge, and you're located in a different region, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Woodbridge call cost?

If you have a call plan with your landline or mobile, then the call cost will probably be included in that tariff. Without an inclusive calls plan, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Electricity and Gas in Woodbridge

Residents in Woodbridge are able to choose their gas and electricity provider, but whichever supplier they are with, the electricity and gas will always be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Woodbridge home to the gas and electricity networks.

Most of the time you will never need to ever contact the Woodbridge distribution network operator, but if you do, you can quickly find out which DNO covers Woodbridge right here.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Woodbridge

The electricity distribution network operator for Woodbridge is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Woodbridge

There are no power plants within a 10 mile radius of Woodbridge.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a tiny amount was generated with other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, new nuclear reactors are being planned such as Hinkley Point C which is under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This will conmtinue to rise as the UK is focussed on meeting its net-zero targets.

Towns and Cities Near Woodbridge

Perhaps you're wondering which towns and cities are within reach of Woodbridge, in the below table you will find the five nearest towns and cities to Woodbridge.

Closest five municipalities to Woodbridge
Municipality Distance from Woodbridge
Rushmere St Andrew 2.03 miles
Kesgrave 2.03 miles
Martlesham Heath 2.03 miles
Levington 4.61 miles
Kirton 4.61 miles