Your Complete Guide to Utilities in Woodbury

Are you moving and want to know more about Woodbury? Our utilities guide to Woodbury will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Woodbury water and sewerage. Keep reading to learn everything about utilities in Woodbury.

The AA Car Insurance Logo

Renewing Your Car Insurance?

Find out if The AA can save your money on your car insurace

About Woodbury, Devon

Woodbury EX5 has a population of 1,605 and is located in the county of Devon. Devon has a population of 795,012 people.

Who supplies my water in Woodbury?

Woodbury water services are supplied by South West Water. Here are the main contact numbers for South West Water:

Getting in touch with your water supplier for Woodbury

Ringing a contact number for South West Water is one of many contact methods to deal with your Woodbury water account.

In the table below you will find the contact numbers for South West Water general enquiries and emergencies.

South West Water contact number South West Water Emergency contact number
0344 346 1010 0344 346 2020
Mon-Fri 8am-6pm, Sat 9am-1pm, Emergencies 24/7/365

Write to South West Water

Additionally, you can communicate with South West Water, either by email or with a letter in the post. You can even send your message through the South West Water website.

Customer that want to post a letter to South West Water can do so by writing to the South West Water address below:

South West Water Address
Peninsula House, Rydon Lane
Exeter, Devon
EX2 7HR
EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Cost of water in Woodbury

Water bill in Woodbury

Water rates in Woodbury depend on whether your home has a water meter or not. You can easily find out whether your Woodbury water rates are metered or not by looking at a recent water bill or by contacting your supplier. Homes with metered Woodbury water rates will have a meter number listed on their water bills.

Metered Customers in Woodbury

Customers with a water meter at their Woodbury house will pay an annual fixed charge, plus an extra charge for each cubic meter (m3) consumed. The fixed charge is to cover the essential running costs of South West Water. While the variable charges cover the usage at your Woodbury home.

Unmetered Customers in Woodbury

Customers who don't have a meter at their Woodbury home pay an annual charge for their water usage. This charge is fixed, this means you will pay the same amount regardless of how much water consumed at your Woodbury home.

Water rates for unmetered customers in Woodbury is based on the rateable value of your home. The rateable value of your Woodbury water rates will have been determined by the local council in the 90s and are unlikey to have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you are single, or have a small family, getting a water meter for your Woodbury might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Woodbury?

The average water bill Woodbury residents are being charged is £18.17 each month, that's £218 a year.

How do I pay my Woodbury water bill?

First of all, you will need to register with South West Water. Once you've registered an account with South West Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Woodbury bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your South West Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Woodbury?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Woodbury EX5, your water supplier is South West Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Woodbury Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Woodbury have about their water supply.

Frequently Asked Questions About Water in Woodbury

Is the tap water in Woodbury safe to drink?

Yes! It's safe to drink the tap water in Woodbury. You can rest assured that Woodbury water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Woodbury water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Woodbury water to make it drinkable.

Where does the water in Woodbury come from?

There are three main sources of water that supply Woodbury:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Woodbury

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Woodbury is higher than 201ppm, this means the water in Woodbury is rated as hard water.

What does this mean?

The water being supplied to your home in Woodbury contains a higher amount of hard water minerals. hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and your tap water taste may be affected.

Selectra recommends

Adding a softener to the water is recommended in Woodbury.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Woodbury No Water

If you have no water in your Woodbury home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Woodbury.

If there is no water at your Woodbury home, is it only affecting cold water or hot water? If you still have cold water but no hot water, the issue will be with your home plumbing and not a problem affecting Woodbury.

If there is no cold water, not even a trickle, contact South West Water for assistance. In this case you should try the following tips:

  1. Check for updates on the "In Your Area" sections of the South West Water website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for South West Water, quite often you will find they have posted an update about the issue.
  3. Check with your neighbours to find out if they also have no water.
  4. Make sure your stop tap is in the open position.

Woodbury water leak or flooding

Woodbury water problems could be anything from a burst water main or flooding, to a leak in your Woodbury home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you notice a water leak or flooding outside your Woodbury property, you must do one of the following as soon as possible:

  1. Ring South West Water regardless if the issue relates to drinking water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the South West Water website and complete the online form to report the issue.

Why does the water in Woodbury taste strange?

If you notice a change in taste or smell with your Woodbury water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can impermeate the Woodbury water with a somewhat earthy aroma or taste.
  3. Plumbing can also contribute to the taste of your household water, adding metallic, salty, or rubbery hints to Woodbury water.

If you have questions about your water's taste, smell, or appearance, you can speak to South West Water on the contact details above.

TalkTalk Logo

Need a New Broadband Deal?

Get TalkTalk today for fast and cheap fibre broadband

Internet in Woodbury EX5

Woodburyinternet connected globe

The speed of your broadband connection at your Woodbury home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Which provider you have

Test how fast your internet is and see if it matches the average connection speed for Woodbury with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Woodbury Average Download Speed Woodbury Average Upload Speed
44.77 Mbps 12.77 Mbps
John Lewis Broadband	
 Logo

Get Broadband From John Lewis

Broadband and phone deals from your favourite department store

The type of internet connection you have can affect your download and upload speed in Woodbury. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of UK households.

The slowest way to access the internet is ADSL, in some remote parts of the UK it's the only type of internet connection available.

What to look for when searching for a broadband provider in Woodbury?

These days, the internet is as important as other essential utilities, maybe even more important. So picking the right internet provider might seem daunting at first. To ease the pressure, we've listed the four important points to think about when searching for a broadband provider in Woodbury.

Availability

The first point to bear in mind whilst searching for a broadband provider in Woodbury is the availability. Whilst many homes in Woodbury can take advantage of fibre or 'superfast' broadband connections, people outside a built-up area may have trouble getting fast broadband.

Although, homes that have been built in the last few years should be able to enjoy access to the FTTH because property developers will often choose to install the latest technology during construction.

Type of connection

What are the different types of connection in Woodbury?

  • Fibre broadband
    • This is fastest connection that's currently available in Woodbury
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of at least 24 Mbps.
    • A Full Fibre connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of internet connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Woodbury homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Woodbury.
  • 4G/5G, Mobile, and Satellite Broadband
    • The speed will depend on strength of the mobile signal in Woodbury.
    • Could prove more expensive unless you have an unlimited data tariff.
    • No special equipment required by tethering to your smartphone, though some mobile networks do not allow tethering.
Vodafone UK Logo

Bundle Mobile, Broadband and TV

Get Vodafone and simplify your bills with these great value offers

broadband connections options

Woodbury broadband value for money

Woodbury broadband bill

You also need to consider the monthly cost of broadband in Woodbury. You will see many broadband providers are offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. We recommend you double check the small print of the offer before you commit to a internet connection in Woodbury. There are some providers that will increase the price you pay before your contract has finished. For example, recently there was a BT price hike which affects millions of BT customers.

Woodbury Broadband Reliability

The reliability of broadband in Woodbury should also be considered, with many people working from home either full-time or part-time, we need to have a reliable internet connection to keep up to date with work your work is really important.

When we're relaxing we're watching movies online or gaming online meaning without an internet connection that's reliable at your Woodbury home is something to think about.

Woodbury broadband customer support

Lastly, the customer service of your Woodbury broadband internet is extremely important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a high level of customer support that is able to solve your issue in a fast and efficient manner is a strong plus when you choose a broadband provider in Woodbury.

[YAML_telecoms_alldeals_intext_cta1]

Broadband FAQ

Below we've answered some our the most common questions that customers in Woodbury ask about their broadband.

Broadband FAQs

Is the internet fast in Woodbury?

The average speed of broadband in Woodbury is:

Woodbury Average Download Speed Woodbury Average Upload Speed
44.77 Mbps 12.77 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, these are the different kinds of internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to a green box on your street in Woodbury, from there it's connected to your home through your traditional copper wire telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Woodbury home. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what you will be using the internet for. Have a look at the following table to find out which speed you should choose for a broadband service in Woodbury.

Usual Internet habits Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but transmit data at slower speeds. 5Ghz WiFi signals have less range, but will transmit the data between devices at faster rates.

BT Broadband & Mobile Logo

Looking for Great Value Broadband?

Get a BT ultrafast fibre broadband deal today and bundle your TV

What's the telephone dialling code of Woodbury

Corded telephone area code Woodbury

The telephone dialling code, sometimes called the area code, for Woodbury is 01806. If you're calling somebody in Woodbury, and you're located in a different region, you must add 01806 before the number you're trying to call.

How much does an 01806 Woodbury call cost?

If you have calls included with your landline or mobile tariff, the phone call is likely to be included as part of your tariff. If calls are not included with your tariff, the cost of the call will be about 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, we recommend getting in touch with your provider before calling to avoid unexpected charges on your bill.

How many different area codes are there in the UK? There are 645 area codes in the UK incl. Northern Ireland. UK area codes can be three, four, or five digits long.

Gas and Electricity in Woodbury

Residents in Woodbury are able to choose their gas and electricity supplier, but regardless of which supplier they choose, the electricity and gas is maintained and supplied by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that supplies your Woodbury home to the gas network and electricity grid.

In many cases you will never need to ever contact the Woodbury distribution network operator, but if you do, you can easily find out which DNO is responsible for Woodbury in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Woodbury

The electricity distribution network operator for Woodbury is Western Power Distribution - South West. You can find the Western Power Distribution - South West contact details in the table below:

Western Power Distribution - South West Contact Information
General Enquiries 0800 096 3080
Emergencies 0800 6783 105
Email [email protected]
Website https://www.westernpower.co.uk/
Address Lostwithiel Road
Bodmin, Cornwall
ShellEnergy Logo

Looking For Cheaper Gas and Electric?

Switch to Shell Energy and pay less for your gas and electric

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution

Power Generation near Woodbury

There are no power plants within a 10 mile radius of Woodbury.

EDF Energy Logo

Need a Better Deal on Gas and Electric?

Find out how much you can save with EDF Energy today

Fossil Fuels

In 2021, a total of 47.4% of the UK’s electricity was generated by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a tiny amount was generated with fossil fuels from other sources (2.7%). The amount of electricity generated from fossil fuels varies each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as nuclear power stations in the UK’s begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. This is expected to continue rising as the UK strives to hit its net-zero targets.

Municipalities Close By Woodbury

Perhaps you're wondering which towns and cities are within reach of Woodbury, we've found the closest five municipalities to Woodbury.

Closest five municipalities to Woodbury
Municipality Distance from Woodbury
Ottery Saint Mary 4.58 miles
St Thomas 4.88 miles
Countess Wear 4.88 miles
Wonford 4.88 miles
Exeter city centre 5.68 miles