Utilities in <u>Woodford

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Your Complete Guide to Utilities in Woodford

If you've moved and have questions about Woodford? Our complete guide to utilities in Woodford is going to provide you with everything you need to know about broadband, area codes, power generation and energy distributors, and Woodford water and sewerage. Keep reading to learn everything about utilities in Woodford.

About Woodford, Greater London

Woodford E18 has a population of 1,461 and is located in the county of Greater London. Greater London has a population of 9,002,488 people.

Who supplies my water in Woodford?

Woodford water services are supplied by Thames Water. Below are the main phone numbers for Thames Water:

How to reach your water provider in Woodford

Ringing a contact number for Thames Water is just one method of contact to discuss your Woodford water issues.

Below, you can find the principal telephone numbers for Thames Water general enquiries and emergencies.

Thames Water phone number Thames Water Emergency phone number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365
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Write to Thames Water

You can also write to Thames Water, by composing a letter or sending an email. You can also send your request via the Thames Water website.

If you prefer to send a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

Customers that would rather email Thames Water, you can use the email address below:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Water rates in Woodford

Water bill in Woodford

Water rates in Woodford depend on whether your home has a water meter or not. It's easy to find out if your Woodford water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Woodford water rates will have a meter number listed on their water bills.

Metered Customers in Woodford

Customers that have a water meter at their Woodford home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Thames Water. Whilst the variable charges are for the consumption at your Woodford home.

Unmetered Customers in Woodford

Customers who don't have a meter at their Woodford home will pay an annual charge for their water consumption. This charge is fixed, meaning your water bill will stay the same regardless of how much water consumed at your Woodford home.

Water rates for unmetered customers in Woodford is based on the rateable value of your home. The rateable value part of your Woodford water prices were determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? You need to consider how much water you consume per year. If you have a small family, or live alone, getting a water meter for your Woodford might work out cheaper.

Customers with big families are probably not going to save money by having a meter installed.

How much is the average water bill in Woodford?

The average water bill Woodford residents are charged is £19.33 each month, that's £232 per year.

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How do I pay my Woodford water bill?

First, you must sign up and register with Thames Water. Once you've registered an account with Thames Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Woodford bill. While some customers like an annual payment, other customers would prefer quarterly, monthly, or even weekly payments instead. When you set up your Thames Water account, you will be able to choose how you pay your water bill, and how often you need to pay it.

Can I switch the water supplier in Woodford?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Woodford E18, your water supplier is Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Woodford Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Woodford have about their water supply.

Frequently Asked Questions About Water in Woodford

Is tap water in Woodford safe to drink?

Yes! It's safe to drink the tap water in Woodford. You can rest assured that Woodford water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has given Woodford water quality 99.94% in overall mean zonal compliance, that means your tap water is safe to drink. It is not required to boil or filter Woodford water to make it drinkable.

Where does the water in Woodford come from?

There are three main sources of water that supply Woodford:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Woodford

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Woodford is more than 276ppm, that means the water hardness in Woodford is rated as very hard water.

What does this mean?

The water being supplied to your home in Woodford contains an elevated level of hard water minerals. very hard water means your home appliances are less effective and may increase your bills, your soap and shampoo will also be less effective. You might also notice more limescale build-up in your appliances and the taste of your tap water may be affected.

Selectra recommends

We recommend adding a softening agent to the water in Woodford.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Woodford No Water

If there isn't any running water in your Woodford home, you will need to check if the issue is to do with your home plumbing or if the problem is an outage affecting Woodford.

If there is no water at your Woodford home, is it only affecting cold water or hot water? If you don't have hot water but have cold water, the problem will be with the plumbing at your home and not a problem affecting Woodford.

If there is no cold water, not even a trickle, contact Thames Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Thames Water website for any information explaining why you have no water.
  2. Have a look at the Twitter account for Thames Water, they often post incident updates when there's a problem.
  3. Talk to your neighbours and see if they are having a problem with their water supply.
  4. Make sure your stop tap is in the open position.

Woodford water leak or flooding

Woodford water problems could be anything from a burst water main or flooding, to a leak in your Woodford home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Woodford property, you should try to do one of the following as long as it's safe to do so:

  1. Contact Thames Water whether the problem is with clean water or wastewater.
  2. If you can go on the internet at your current location, visit the "report a leak" page on the Thames Water website and complete the online form to report the issue.

Why does the water in Woodford taste strange?

If you notice a change in taste or smell with your Woodford water this could be down to one of the following reasons:

  1. Chlorination is a safe way to make sure the pipe network maintains high levels of hygiene throughout.
  2. Seasonal changes can infuse the Woodford water with an earthy smell or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding rubbery, salty, or metallic hints to Woodford water.

If you have questions about your water's taste, smell, or appearance, you should not hesitate to reach Thames Water using the contact information above.

Broadband in Woodford E18

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The speed of your broadband connection at your Woodford home can vary depending on several factors such as:

  • The type of connection (ADSL, Fibre, or Cable)
  • Proximity of the local telephone exchange
  • Placement of your router
  • If you are connected with ethernet or wi-fi
  • Your internet service provider or ISP

Test the speed of your connection and find out how it compares to the average broadband speed for Woodford with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Woodford Average Download Speed Woodford Average Upload Speed
82.90 Mbps 11.60 Mbps
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The type of internet connection you have can affect the speed you get at your home in Woodford. An FTTP is currently the fastest broadband connection you can get in the UK at the time of writing, this has been rolled out to 31.83% of households in the UK.

The slowest way to access the internet is ADSL, in some remote parts of the UK this type of connection is the only one that's available.

Things to consider when choosing an internet provider in Woodford?

In 2022, the internet is about as important as any other utility, some people might consider it the most important. Which means picking a reliable provider for your internet can be unnerving. Don't worry, let's take a look at the top four points worth considering before choosing an internet provider in Woodford.

Availability

The first point to bear in mind when choosing an internet provider in Woodford is the availability. The majority of homes in Woodford should have access to fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently may already have access to ultrafast FTTH because property developers will often choose to install the latest networks when building new homes.

Type of connection

How can I connect to the internet in Woodford?

  • Fibre broadband
    • This is fastest connection that's currently available in Woodford
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband internet connection can currently reach speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through a standard telephone line.
    • Has a slower download speed of up to 24 Mbps.
    • Available to the majority of Woodford homes.
  • Cable
    • Speeds similar to, or faster than, fibre broadband.
    • Can only choose Virgin Media.
    • Restricted availability in some parts of Woodford.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Woodford.
    • Might work out more expensive without an unlimited data plan.
    • Can tether to your smartphone without special equipment, although some of the mobile networks in the UK will not allow tethering.
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Woodford broadband value for money

Woodford broadband bill

You should also think about the price you pay for broadband in Woodford. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the fine print of the deal before you sign up to a broadband connection in Woodford. There are some providers that will increase the price you pay before your contract has finished. We reported recently on the BT price hike which affects millions of BT customers.

Woodford Broadband Reliability

The reliability of the broadband connection is in Woodford should also be considered, with so many people that work from home on a part-time or full-time basis, we need to have a reliable internet connection to stay in touch with work is really important.

When we're relaxing we're playing online games with friends or streaming movies and TV shows which without a reliable broadband connection at your Woodford home is going to be important.

Woodford broadband technical support

Our final tip, the customer support of your Woodford internet connection is of utmost importance. There's a good chance you will never need to get in touch with your internet service provider, however, if you have an issue and need to get in touch with them a high level of customer support that can deal with your problem in a fast and efficient manner is definitely something worth considering when selecting an internet provider in Woodford.

Broadband FAQ

Below we've answered some our the most common questions that customers in Woodford have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Woodford?

The average broadband speed in Woodford is:

Woodford Average Download Speed Woodford Average Upload Speed
82.90 Mbps 11.60 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - a broadband connection like this has a download speed of up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green boxes on your street in Woodford, from which it is connected to your property through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - The connection is delivered using 100% fibre cables to your Woodford house. This means it's very fast and extremely reliable. Currently, 31.83% of houses in the UK .

How fast internet should my internet be?

That would depend on what kind of internet user you are. Check out the table below for a general idea the kind of broadband speed you should choose when getting connected in Woodford.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
Up to 5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
5 devices or more All the above and large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to talk to your connected devices. 2.4Ghz WiFi travels across longer distances, but has a slower speed. 5Ghz WiFi signals have less range, but your data will be transmitted faster.

What's the telephone area code for Woodford

Corded telephone area code Woodford

The telephone dialling code, sometimes called the area code, for Woodford is 01806. When making a call to someone in Woodford, and you're located in a different region, you must add 01806 to the number you'd like to call.

How much does an 01806 Woodford call cost?

If you have a call plan with your mobile or landline tariff, the cost of the call should be included with your tariff. If you don't have an included calls tariff, it should cost in the region of 10p per minute, plus a small call set-up charge.

If you don't know whether you have a plan that includes calls, we recommend getting in touch with your provider before you make the call to avoid unexpected charges on your bill.

How many dialling codes does the UK have? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Woodford

Residents of Woodford can choose their gas and electricity provider, but regardless of which supplier they choose, the electricity and gas will always be distributed and taken care of by the local network operator.

We call them Distribution Network operators (DNOs) and these are the companies that own and operates the infrastructure that connect your Woodford home to the gas and electricity networks.

More often than not you won't need to speak to the Woodford distribution network operator, but should the need arise, you can easily find out which DNO is responsible for Woodford in this section.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator for Woodford

The electricity distribution network operator for Woodford is UK Power Networks - London. You can find the UK Power Networks - London contact details in the table below:

UK Power Networks - London Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

There are a total of six electricity distribution network operators that cover the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Woodford

There are no power plants within a 10 mile radius of Woodford.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. The majority of which was natural gas (42%) and coal (2.7%). In addition, a small percentage was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, all but one is expected to stop producing energy by 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy accounted for 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable sources can include solar, wind, hydro, and biomass. This will conmtinue to rise as the UK strives to hit its net-zero targets.

Municipalities Near Woodford

You might be wondering which municipalities are close to Woodford, in the below table you will find the five nearest towns and cities to Woodford.

Closest five municipalities to Woodford
Municipality Distance from Woodford
Woodford Bridge 1.24 miles
Woodford Green 1.24 miles
Clayhall 1.53 miles
Redbridge 1.55 miles
Walthamstow 1.97 miles