Utilities in <u>Woodlands Park

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A Complete Guide to Utilities in Woodlands Park

If you've moved and have questions about Woodlands Park? Our comprehensive utilities guide to Woodlands Park will help you to find out everything there is to know about broadband, area codes, power generation and energy distributors, and Woodlands Park water and sewerage. Keep reading to learn everything about utilities in Woodlands Park.

About Woodlands Park, Berkshire

Woodlands Park SL6 is located in the county of Berkshire. Berkshire has a population of 915,157 people.

Who supplies my water in Woodlands Park?

Woodlands Park water utilities are supplied by Affinity Water. Below are the main phone numbers for Affinity Water, South East Water, Southern Water, and Thames Water:

How to get in touch with the water suppliers in Woodlands Park

Calling a phone number for Affinity Water, South East Water or Southern Water is just one method of contact to talk about your Woodlands Park water account.

Affinity Water phone numbers

In the table below you will find the phone numbers for Affinity Water general enquiries and emergencies.

Affinity Water contact number Affinity Water Emergency contact number
0345 357 2401 0345 357 2407
Mon-Fri 8am-6pm, Sat 8am-2pm, Emergencies 24/7/365

South East Water phone numbers

In the table below you will find the phone numbers for South East Water general enquiries and emergencies.

South East Water contact number South East Water Emergency contact number
0333 000 0001 0333 000 0365
Mon-Fri 8am-7pm, Sat 8am-1pm, Emergencies 24/7/365
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Southern Water phone numbers

In the table below you will find the phone numbers for Southern Water general enquiries and emergencies.

Southern Water contact number Southern Water Emergency contact number
0330 303 0277 0800 820 999
Mon to Fri 8am-7pm, Sat 8am-2:30pm, Emergencies 24/7/365

Thames Water phone numbers

In the table below you will find the phone numbers for Thames Water general enquiries and emergencies.

Thames Water contact number Thames Water Emergency contact number
0800 980 8800 0800 714 614
Mon-Fri 8am-8pm, Sat 8am-6pm, Emergencies 24/7/365

Calling a phone number for Affinity Water is just one method of contact to talk about your Woodlands Park water account.

Write to Affinity Water, South East Water, Southern Water or Thames Water

Additionally, you can communicate with Affinity Water, South East Water, Southern Water or Thames Water, you have the choice of posting a letter or sending an email. You can even send your message through the Affinity Water, South East Water, Southern Water or Thames Water website.

Affinity Water

Customer that want to post a letter to Affinity Water can do so by writing to the Affinity Water address below:

Affinity Water Address
Tamblin Way
Hatfield, Hertfordshire
AL10 9EZ

South East Water

Customer that want to post a letter to South East Water can do so by writing to the South East Water address below:

South East Water Address
Rocfort Road
Snodland, Kent
ME6 5AH

Southern Water

Customer that want to post a letter to Southern Water can do so by writing to the Southern Water address below:

Southern Water Address
PO Box 564
Darlington
DL1 9ZG

If you would like to email Southern Water, you should use the following email address:

Southern Water Email Address
customeraccounts@southernwater.co.uk

Thames Water

Customer that want to post a letter to Thames Water can do so by writing to the Thames Water address below:

Thames Water Address
Thames Water Customer Services, PO Box 234
Swindon
SN38 3TW

If you would like to email Thames Water, you should use the following email address:

Thames Water Email Address
customer.feedback@thameswater.co.uk

Price of water in Woodlands Park

Water bill in Woodlands Park

Water rates in Woodlands Park will vary depending on if your home has a water meter or not. You can easily check if your Woodlands Park water rates are metered or unmetered rates by checking your water bill or by contacting your supplier. Homes with metered Woodlands Park water rates will have a meter number listed on their water bills.

Metered Customers in Woodlands Park

Customers that have a water meter at their Woodlands Park home will pay a fixed annual charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of Affinity Water, South East Water, Southern Water, or Thames Water. While the variable charges cover the usage at your Woodlands Park home.

Unmetered Customers in Woodlands Park

Customers without a meter at their Woodlands Park home will pay an annual charge for their water consumption. This charge is fixed, this means you will pay the same amount regardless of the amount of water you use at your Woodlands Park home.

The rate unmetered customers pay for water in Woodlands Park will be based on the rateable value of your home. The rateable value part of your Woodlands Park water prices were determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? That depends on how much water you consume. If your family is small, or you don't live with others, getting a water meter for your Woodlands Park could be cheaper.

Customers with big families are probably not going to save money by getting a water meter installed.

How much is the average water bill in Woodlands Park?

The average water bill Woodlands Park residents are billed can differ between suppliers in your area. In the table below, you will see how much each supplier charges:

Supplier Average Water Bill Monthly Average Water Bill Per Year
Affinity Water £16.67 £200
South East Water £18.42 £221
Southern Water £14.25 £171
Thames Water £19.33 £232
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How do I pay my Woodlands Park water bill?

You will first need to register with Affinity Water, South East Water, Southern Water, or Thames Water. Once you've registered an account with Affinity Water, South East Water, Southern Water, or Thames Water, you can decide how you would like to pay your bill, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You may be able to choose how often you pay your Woodlands Park bill. Whilst some customers prefer to make a single annual payment, other customers might like to set up quarterly, monthly, or even weekly payments instead. After you've set up your Affinity Water, South East Water, Southern Water, or Thames Water account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Woodlands Park?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Woodlands Park SL6, your water suppliers are Affinity Water, South East Water, Southern Water and Thames Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Woodlands Park Water Frequently Asked Questions

Below we have answers to the most frequently asked questions that customers in Woodlands Park have about their water supply.

Frequently Asked Questions About Water in Woodlands Park

Is the tap water in Woodlands Park safe to drink?

Yes! It's safe to drink the tap water in Woodlands Park. You can rest assured that Woodlands Park water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Woodlands Park water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Woodlands Park water to make it drinkable.

Where does the water in Woodlands Park come from?

There are three main sources of water that supply Woodlands Park:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

What's the water hardness rating in Woodlands Park

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness rating in Woodlands Park is higher than 276ppm, that means the water hardness in Woodlands Park is rated as very hard water.

What does this mean?

The water supply to your home in Woodlands Park contains slightly elevated levels of minerals that cause hard water. very hard water means your water is not as effective at cleaning dishes, glassware, clothes, or even your body. There may also be more limescale in your appliances and it may affect the taste of your tap water.

Selectra recommends

Adding a softener to the water is recommended in Woodlands Park.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Woodlands Park No Water

If you have no water in your Woodlands Park home, you need to find out if the issue is to do with your home plumbing or if the issue is within your neighbourhood in Woodlands Park.

If there is no water at your Woodlands Park home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Woodlands Park.

If there is no cold water, not even a trickle, contact Affinity Water, South East Water, Southern Water, or Thames Water for advice. You can also try the following:

  1. Look at the "In Your Area" sections on the Affinity Water, South East Water, Southern Water, or Thames Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Affinity Water, South East Water, Southern Water, or Thames Water, they often post incident updates when there's a problem.
  3. Check with your neighbours to find out if they also have no water.
  4. Check that your stop tap is open.

Woodlands Park water leak or flooding

Woodlands Park water problems might include anything from flooding or a leak, to a burst water main in your Woodlands Park home. This is why you should make sure you know what to do and who to contact regarding water emergencies.

If you discover flooding or a water leak outside your Woodlands Park property, you need to do one of the following as quickly as you can:

  1. Call Affinity Water, South East Water, Southern Water, or Thames Water regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the Affinity Water, South East Water, Southern Water, or Thames Water website and complete the online form to report the issue.

Why does the water in Woodlands Park taste strange?

If you detect a difference in smell or taste of your Woodlands Park water this could be because of one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can infuse the Woodlands Park water with an earthy smell or taste.
  3. Plumbing can cause the taste of your water to change, adding rubbery, salty, or metallic hints to Woodlands Park water.

If you have any queries or worries about your water's smell, taste, or appearance, you should not hesitate to reach Affinity Water, South East Water, Southern Water, or Thames Water via the contact channels listed above.

Broadband Speed in Woodlands Park SL6

Woodlands Parkinternet connected globe

The speed of your broadband connection at your Woodlands Park home is dependant upon several factors such as:

  • Fibre availability
  • How far from the telephone exchange you are
  • Location of the router in your home
  • If you are connected with ethernet or wi-fi
  • Your broadband provider

Test your internet speed and see if it matches the average connection speed for Woodlands Park with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Woodlands Park Average Download Speed Woodlands Park Average Upload Speed
88.10 Mbps 22.33 Mbps
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The internet connection type you have can have an effect on the speed you get in Woodlands Park. An FTTP is currently the fastest broadband connection you can get in the UK and is available to 31.83% of households in the UK.

ADSL internet connections are the slowest, but for some customers in remote areas this type of connection is the only one currently available.

What to look for when searching for a broadband provider in Woodlands Park?

It's 2022, which means the internet is just as important as any other utility, maybe even more important. So picking the right internet provider could feel daunting. To ease the pressure, we've listed the four important points to think about when searching for a broadband provider in Woodlands Park.

Availability

The first thing to consider before searching for a broadband provider in Woodlands Park is what's available. Most homes in Woodlands Park should have access to fibre or 'superfast' broadband connections, customers who live in a rural location may have limited access to the type of connection.

That being said, homes that have been built recently should be able to enjoy access to the FTTH as developers often tend to install the latest networks when building new homes.

Type of connection

What are the different types of connection in Woodlands Park?

  • Fibre broadband
    • This is the fastest available internet connection in Woodlands Park
    • Fibre broadband is split into two categories, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband has a download speed that's at least 24 Mbps.
    • A Full Fibre broadband connection comes with downloads speeds from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • Available to the majority of Woodlands Park homes.
  • Cable
    • A similar or even faster download speed than fibre broadband.
    • Available only via Virgin Media.
    • Availability can be limited in some parts of Woodlands Park.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Woodlands Park.
    • Might work out more expensive without an unlimited data plan.
    • You don't need a router if you tether the connection to your smartphone, although some of the mobile networks in the UK will not allow tethering.
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broadband connections options

Woodlands Park broadband price

Woodlands Park broadband bill

You should also think about how much it costs for the broadband in Woodlands Park. It's easy to find a broadband provider that's offering a low priced offer especially for new customers, but the price is often for a limited period. It's important to read the small print of the offer before you commit to a internet connection in Woodlands Park. Some providers may even increase the price whilst you're in contract. For example, recently there was a BT price hike which affects millions of BT customers.

Woodlands Park Broadband Reliability

How reliable the broadband is in Woodlands Park also needs consideration, with many of us working from home on a part-time or full-time basis, knowing you have a reliable broadband connection to stay in touch with work is a priority.

Then in our freetime we're playing online games with friends or streaming movies and TV shows that without a reliable internet connection for your Woodlands Park home is something to think about.

Woodlands Park broadband customer support

Finally, the customer service of your Woodlands Park broadband internet is really important. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them then having solid customer service that deals with your query quickly and efficiently should be considered when selecting an internet provider in Woodlands Park.

Broadband FAQ

Below we've answered some our the most common questions that customers in Woodlands Park have about broadband internet.

Broadband Frequently Asked Questions

How fast is the broadband in Woodlands Park?

The average speed of broadband in Woodlands Park is:

Woodlands Park Average Download Speed Woodlands Park Average Upload Speed
88.10 Mbps 22.33 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this means the kind of broadband internet connection.

  • ADSL: Asymmetric digital subscriber line - with this kind of broadband you can get speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This is a kind of fibre broadband connection with download speeds of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to one of those green boxes on your street in Woodlands Park, from which it is connected to your property via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This is a fibre broadband connection is connected with 100% fibre cables to your Woodlands Park property. This means it's very fast and extremely reliable. At present, 31.83% of houses in the UK .

What broadband speed do I need?

That will be dependant on what kind of internet user you are. Check out the table below for a rough guide to the kind of broadband speed you should take when getting connected in Woodlands Park.

Frequent internet uses Recommended Broadband Download Speed 2 devices or less
2 devices or less Web, email, working from home (WFH), light streaming, social media, etc 10-25 Mbps Broadband
Maximum of 5 devices AAll of the above, online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are two types of radio frequencies an internet router uses to transmit the data between your devices. 2.4Ghz WiFi travels across longer distances, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but are able to transmit your data at faster speeds.

What's the telephone area code for Woodlands Park

Corded telephone area code Woodlands Park

The telephone area code, sometimes called the landline dialling code, for Woodlands Park is 01806. When making a call to someone in Woodlands Park, and you are not in the same area, you will need to add 01806 to the number you'd like to call.

How much does an 01806 Woodlands Park call cost?

If calls are included with your landline or mobile tariff, the phone call will probably be included as part of your tariff. If calls are not included with your tariff, you can expect to pay around 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, please check with your provider before making the call to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. UK area codes can be three, four, or five digits long.

Electricity and Gas in Woodlands Park

Residents of Woodlands Park can choose their gas and electricity supplier, but whichever supplier they are with, the electricity and gas will always be maintained and supplied by the network operator for the region.

These network operators are officially called Distribution Network operators (DNOs) and they are the company that own and operates the infrastructure that connect your Woodlands Park home to the gas and electricity networks.

Most of the time you won't need to contact the Woodlands Park distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Woodlands Park below.

You can also read more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator in Woodlands Park

The electricity distribution network operator for Woodlands Park is Scottish and Southern Electricity Networks - Central Southern England. You can find the Scottish and Southern Electricity Networks - Central Southern England contact details in the table below:

Scottish and Southern Electricity Networks - Central Southern England Contact Information
General Enquiries 0800 048 3516
Emergencies 0800 072 7282
Email GE@ssen.co.uk
Website https://www.ssen.co.uk/
Address Inveralmond House, 200 Dunkeld Road
Perth

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Woodlands Park

There are no power plants within a 10 mile radius of Woodlands Park.

Fossil Fuels

In 2021, fossil fuels accounted for 47.4% of the UK’s electricity generation. The majority of which was natural gas (42%) and coal (2.7%). Furthermore, a small percentage was produced from other types of fossil fuels (2.7%). The amount of electricity produced from fossil fuels changes each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, in the next few years we can expect this to reduce as the UK’s nuclear power stations begin to close, by 2035 there will only one nuclear power plant still producing energy. However, we can expect new nuclear reactors to be built such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, which is up from 29% in 2018. Renewable fuel is generated from souces such as solar, wind, hydro, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Municipalities Close By Woodlands Park

If you've ever wondered which municipalities are within reach of Woodlands Park, we've found the closest five municipalities to Woodlands Park.