Utilities in <u>Woolpit

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Your Complete Guide to Utilities in Woolpit

If you just moved and have some questions about Woolpit? Our comprehensive utilities guide to Woolpit will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Woolpit water and sewerage. Keep reading to learn everything about utilities in Woolpit.

About Woolpit, Suffolk

Woolpit IP30 has a population of 1,753 and is located in the county of Suffolk. Suffolk has a population of 760,472 people.

Who supplies my water in Woolpit?

Woolpit water utilities are supplied by Anglian Water. In the table below are the contact numbers for Anglian Water, and Icosa Water:

How to reach your water providers in Woolpit

Calling a phone number for Anglian Water or Icosa Water is one of many options to talk about your Woolpit water problems.

Anglian Water telephone numbers

In the table below we have listed the main telephone numbers for Anglian Water general enquiries and emergencies.

Anglian Water phone number Anglian Water Emergency phone number
0345 791 9155 0345 714 5145
Mon to Fri 8am-8pm,Sat 8am-4pm, Sun 10am-4pm,Bank holidays 10am-4pm, Emergencies 24/7/365
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Icosa Water telephone numbers

In the table below we have listed the main telephone numbers for Icosa Water general enquiries and emergencies.

Icosa Water phone number Icosa Water Emergency phone number
0330 111 0780 0330 111 2014
Mon-Fri 8:30am-5:30pm, Emergencies 24/7/365

Write to Anglian Water or Icosa Water

You can also get in touch with Anglian Water or Icosa Water, by composing a letter or sending an email. You can even send your message through the Anglian Water or Icosa Water website.

Anglian Water

Customer that want to post a letter to Anglian Water can do so by writing to the Anglian Water address below:

Anglian Water Address
PO Box 4994
Lancing
BN11 9AL

If you would like to email Anglian Water, you must use the following email address:

Anglian Water Email Address
anglianwatercustomerservices@anglianwater.co.uk

Icosa Water

Customer that want to post a letter to Icosa Water can do so by writing to the Icosa Water address below:

Icosa Water Address
Sophia House, 28 Cathedral Road
Cardiff
CF11 9LJ

If you would like to email Icosa Water, you must use the following email address:

Icosa Water Email Address
enquiries@icosawater.co.uk

Water rates in Woolpit

Water bill in Woolpit

Water rates in Woolpit are based on if your home has a water meter or not. You can easily check if your Woolpit water rates are metered or unmetered rates by checking your water bill or by getting in touch with the supplier. Homes with metered Woolpit water rates will have a meter number listed on their water bills.

Metered Customers in Woolpit

Customers with a water meter at their Woolpit home will pay a fixed annual charge, plus an additional charge for each cubic meter (m3) that is consumed. The fixed charge is to cover the essential running costs of Anglian Water or Icosa Water. While the variable charges cover the usage at your Woolpit home.

Unmetered Customers in Woolpit

Customers without a meter at their Woolpit home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of the amount of water you use at your Woolpit home.

Water rates for unmetered customers in Woolpit is based on the rateable value of your home. The rateable value calculation of your Woolpit water rates would have been determined by the local council in the 90s and is likely that they have not changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If you have a small family, or live alone, installing a water meter at your Woolpit may save you money.

Customers with large households are unlikely to see any savings by installing a water meter.

How much is the average water bill in Woolpit?

The average water bill Woolpit residents are charged will depend on which water company supplies your home. You can see in the table below the average water bill by supplier:

Supplier Average Monthly Water Bill Average Annual Water Bill
Anglian Water £16.83 £202
Icosa Water - -
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How do I pay my Woolpit water bill?

First, you must sign up and register with Anglian Water or Icosa Water. Once you've registered an account with Anglian Water or Icosa Water, you will be able to choose your preferred payment method, such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

It's also possible to choose the frequency of your Woolpit bill. Whilst some customers would prefer to pay annually, other customers might want to settle for quarterly, monthly, or even weekly payments instead. When you set up your Anglian Water or Icosa Water account, you will be able to choose your preferred payment method and frequency.

Can I switch the water supplier in Woolpit?

Unfortunately, your water suppliers are fixed and depend on the catchment area based on your postcode. As a customer in Woolpit IP30, your water suppliers are Anglian Water and Icosa Water.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Woolpit Water Frequently Asked Questions

Below we have answered some common questions that customers in Woolpit have about their water supply.

Frequently Asked Questions About Water in Woolpit

Is water from the tap in Woolpit safe to drink?

Yes! The tap water is safe to drink in Woolpit. You can rest assured that Woolpit water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has rated Woolpit water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Woolpit water to make it drinkable.

Where does the water in Woolpit come from?

There are three main sources of water that supply Woolpit:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

How hard is the water in Woolpit

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The rating for water hardness in Woolpit is higher than 201ppm, this means the water in Woolpit is rated as hard water.

What does this mean?

The water supply to your home in Woolpit contains an elevated level of hard water minerals. hard water will not clean your clothes, dishes, or your body efficiently, and your appliances will be less efficient which is not good news for your utility bills. It also means an increased limescale build-up in your home appliances and the taste of your tap water may be affected.

Selectra recommends

Adding a softener to the water is recommended in Woolpit.

  1. Baths, sinks, and toilets - Use an acidic sanitiser regularly (available in local shops) to clean susceptible surfaces in order to clear limescale deposits.
  2. Kettles - Don't completely fill your kettle with water. You can clean your kettle by half-filling and diluting two tablespoons of white vinegar, leaving it for four hours in order to loosen scale build-up. Rinse and repeat to remove scale.
  3. Dishwashers - Use the built-in water softener. Make sure you occasionally top it off with dishwasher salt in the right compartment.

Woolpit No Water

If you have no water in your Woolpit home, you will first need to find out whether the problem is with your home plumbing or if the problem is an outage affecting Woolpit.

If there is no water at your Woolpit home, is the problem no cold water or no hot water? If the problem is only affecting your hot water, the problem will be with the plumbing at your home and not a problem affecting Woolpit.

If your home has no cold water, not even a trickle, contact Anglian Water or Icosa Water for assistance. You can also try the following:

  1. Check the "In Your Area" sections of the Anglian Water or Icosa Water website for any explanations as to why you have no water.
  2. Check the Twitter account of Anglian Water or Icosa Water, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Check that your stop tap is open.

Woolpit water leak or flooding

Woolpit water problems could be anything from a burst water main or flooding, to a leak in your Woolpit home. So you must make sure you know who to contact and what to do and if you have a water emergency.

If you find a water leak or flooding that's not inside your Woolpit property, you need to do one of the following as quickly as you can:

  1. Ring Anglian Water or Icosa Water whether the problem is with clean water or wastewater.
  2. If you have access to the internet, navigate to the "report a leak" area of the Anglian Water or Icosa Water website and fill out the online form.

Why does the water in Woolpit taste strange?

If you find the taste or smell is different with your Woolpit water this could be because of one of the following reasons:

  1. Chlorination is a safe manner to ensure thorough hygiene in the pipe network.
  2. Seasonal changes can infuse the Woolpit water with a somewhat earthy aroma or taste.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Woolpit water.

If you have questions about your water's taste, smell, or appearance, you should get in touch with Anglian Water or Icosa Water using the contact information above.

Broadband in Woolpit IP30

Woolpitinternet connected globe

The speed of your broadband connection at your Woolpit home can vary depending on several factors such as:

  • Availability of fibre
  • Distance from the telephone exchange
  • Where you've placed your router
  • Using wi-fi or ethernet connection
  • Your broadband provider

Test the speed of your connection and see how it compares to the average internet speed in Woolpit with our easy to use broadband speed test tool.

Did you know that the average download speed in the UK is around 62.5Mbps?

Woolpit Average Download Speed Woolpit Average Upload Speed
51.10 Mbps 13.85 Mbps
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The internet connection type you have can affect the speed you get at your home in Woolpit. An FTTP is the best kind of broadband connection available in the UK and is available to 31.83% of UK households.

ADSL internet connections are the slowest, but for some customers in remote areas it is the only means of connection currently available.

What should you consider when choosing an internet provider in Woolpit?

In 2022, the internet is about as important as any other utility, perhaps more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points to think about when choosing an internet provider in Woolpit.

Availability

The first thing you need to think about when choosing an internet provider in Woolpit is the issue of availability. Most homes in Woolpit should have access to superfast' or fibre connections, people outside a built-up area may have limited access to the type of connection.

However, new builds and properties that have been constructed in the last few years should be able to enjoy access to the FTTH as developers often tend to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Woolpit?

  • Fibre broadband
    • This is the fastest available internet connection in Woolpit
    • There are two categories of fibre broadband connections, they are called 'Superfast' and 'Full Fibre'
    • Superfast broadband gives you a minimum download speed of more than 24 Mbps.
    • A Full Fibre broadband connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An older type of connection that is delivered through your traditional telephone line.
    • Limited download speed of up to 24 Mbps.
    • Available to 99.9% of Woolpit homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Available only via Virgin Media.
    • Limited availability in some parts of Woolpit.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed is dependant upon the mobile signal strength in Woolpit.
    • Could prove more expensive unless you have an unlimited data tariff.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Woolpit broadband value for money

Woolpit broadband bill

Another important consideration is the price you pay for broadband in Woolpit. There are many providers offering a low priced offer especially for new customers, however you might find the rate suddenly goes up. You should always look in the terms and conditions of the deal when you sign up for a broadband connection in Woolpit. Some providers will raise the price even during the initial contract period. In the news recently, there was a BT price hike which will be felt by millions of BT customers.

Woolpit Broadband Reliability

How reliable the broadband is in Woolpit also needs consideration, with so many people that work from home full-time or just a few days per week, knowing you have a reliable broadband connection to keep up to date with work your work is a priority.

Then in our freetime we're streaming movies or playing online games with friends that without a reliable internet connection for your Woolpit home will be an important thing to consider.

Woolpit broadband technical support

Our final tip, the technical support for your Woolpit broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, but if you ever do need to speak to them a provider with excellent customer service that can deal with your problem efficiently and quickly should be considered when selecting an internet provider in Woolpit.

Broadband FAQ

In the FAQ below, we've answered the frequently asked questions that customers in Woolpit ask about their broadband.

Broadband Frequently Asked Questions

What's the average broadband speed in Woolpit?

The average speed of broadband in Woolpit is:

Woolpit Average Download Speed Woolpit Average Upload Speed
51.10 Mbps 13.85 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

In simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed reduces as you get further away from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this is a fibre connection that is delivered to one of those green cabinets that you might have near your home in Woolpit, it's then connected to your house via your standard telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Woolpit house. That makes it the most reliable and fastest fibre broadband. At the time of writing, 31.83% of homes in the UK .

What broadband speed do I need?

It really does depend on what kind of internet user you are. Have a look at the following table for a general idea which speed you should choose when signing up for broadband in Woolpit.

Main internet uses Recommended Broadband Download Speed Up to 2 devices
Up to 2 devices Social media, light streaming, email, working from home (WFH), etc 10-25 Mbps Broadband
3-5 devices AAll the above and 4K streaming or online gaming 50-100 Mbps Broadband
5 devices or more All the above plus large file transfers or streaming your own video content on the web 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the kinds of radio frequencies that internet routers use to transmit data to connected devices. 2.4Ghz WiFi travels further, but does so at slower speeds. 5Ghz WiFi signals have a smaller radius, but your data will be transmitted faster.

What's the landline area code in Woolpit

Corded telephone area code Woolpit

The telephone area code, sometimes called the landline dialling code, for Woolpit is 01806. If you're calling somebody in Woolpit, and you are not in the same area, you will need to add 01806 to the number you're calling.

How much does an 01806 Woolpit call cost?

If calls are included with your landline or mobile, the cost of the call should be included in that tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have inclusive calls, you should ask your provider before you make the call so you don't find unexpected charges on your telephone bill.

How many telephone area codes are there in the UK? Including Northern Ireland, The UK has 645 area codes. They are a mix of three, four, or five digits long.

Gas and Electricity in Woolpit

Residents of Woolpit are free to choose their gas and electricity supplier, but whichever supplier they are with, the gas and electricity is going to be supplied and maintained by the network operator for the region.

We call them Distribution Network operators (DNOs) and these are the companies that own, operates and maintains the infrastructure that connects your Woolpit home to the electricity grid and gas networks.

Most of the time you will never need to ever contact the Woolpit distribution network operator, but should the need arise, you can find the distribution network operator for Woolpit right here.

You can find out more information about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Woolpit

The electricity distribution network operator for Woolpit is UK Power Networks - Eastern England. You can find the UK Power Networks - Eastern England contact details in the table below:

UK Power Networks - Eastern England Contact Information
General Enquiries 0800 028 4587
Emergencies 0800 316 3105
Email care@ukpowernetworks.co.uk
Website https://www.ukpowernetworks.co.uk/
Address 237 Southwark Bridge Road
London

The UK has six electricity distribution network operators:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Woolpit

There are no power plants within a 10 mile radius of Woolpit.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). In addition, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

16.1% of the UK's electricity came from nuclear reactors in 2021, and in the coming years this is expected to reduce as the UK’s nuclear power stations are scheduled for closure, only one will still be generating energy 2035. However, new nuclear reactors are being planned such as Hinkley Point C which is currently under construction.

Renewable Energy

Renewable energy produced 40.3% of electricity in 2021, that's up from 29% in 2018. Renewable fuel sources include hydro, solar, wind, and biomass. We can expect to see this continue increasing as the UK aims to meet its net-zero targets.

Towns and Cities Near Woolpit

You might be wondering which municipalities are within reach of Woolpit, we've found the closest five municipalities to Woolpit.

Closest five municipalities to Woolpit
Municipality Distance from Woolpit
Hadleigh 8.23 miles
Bury Saint Edmunds 9.86 miles