Utilities in <u>Woolston

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Your Complete Guide to Utilities in Woolston

If you've moved and have questions about Woolston? Our utilities guide to Woolston will explain in detail everything you need to know about broadband, area codes, power generation and energy distributors, and Woolston water and sewerage. Keep reading to learn everything about utilities in Woolston.

About Woolston, Cheshire

Woolston WA1 has a population of 7,156 and is located in the county of Cheshire. Cheshire has a population of 931,347 people.

Who supplies my water in Woolston?

Woolston water utilities are supplied by United Utilities. Here are the main contact numbers for United Utilities:

How to reach your water provider in Woolston

Calling a phone number for United Utilities is just one method of contact to deal with your Woolston water problems.

In the table below you will find the telephone numbers for United Utilities general enquiries and emergencies.

United Utilities phone number United Utilities Emergency phone number
0345 672 2888 0345 672 3723
Mon-Fri 8am-8pm, Sat 8am-4pm, Emergencies 24/7/365
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Write to United Utilities

You can also get in touch with United Utilities, by composing a letter or sending an email. You can even send your message through the United Utilities website.

Customer that want to post a letter to United Utilities can do so by writing to the United Utilities address below:

United Utilities Address
United Utilities, PO Box 453
Warrington
WA55 1SE

Cost of water in Woolston

Water bill in Woolston

Water rates in Woolston will vary depending on if your home has a water meter or not. You can easily check if your Woolston water rates are metered or not by checking your water bill or by speaking to the supplier. Homes with metered Woolston water rates will have a meter number listed on their water bills.

Metered Customers in Woolston

Customers that have a water meter at their Woolston house will pay an annual fixed charge, plus a charge for each cubic meter (m3) that's used. The fixed charge is to cover the essential running costs of United Utilities. While the variable charges cover the usage at your Woolston home.

Unmetered Customers in Woolston

Customers who don't have a meter at their Woolston home have an annual charge for their water consumption. This charge is fixed, meaning you'll pay the same regardless of how much water consumed at your Woolston home.

Water rates for unmetered customers in Woolston will be based on the rateable value of your home. The rateable value of your Woolston water rates would have been determined by the local council in the 90s and will probably not have changed since then.

Should I get a water meter installed? It really depends on how much water you consume annually. If your family is small, or you don't live with others, getting a water meter for your Woolston could be cheaper.

Customers with bigger families that use more water will probably not benefit by installing a water meter.

How much is the average water bill in Woolston?

The average water bill Woolston residents are charged is £16.83 monthly, which works out at £202 annually.

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How do I pay my Woolston water bill?

First, you must sign up and register with United Utilities. After you register your details with United Utilities, you will be offered a choice of payment options such as:

  • Direct Debit
  • Online payments
  • Pay over the phone
  • Bank transfer
  • Payment by cheque
  • Payment card

You should also be able to choose how frequently you pay your Woolston bill. Whilst some customers would prefer to pay annually, other customers would prefer quarterly, monthly, or even weekly payments instead. After you've set up your United Utilities account, you will be able to choose how often you recieve your water bill and how to pay for it.

Can I switch the water supplier in Woolston?

Unfortunately, your water supplier is fixed and depends on the catchment area based on your postcode. As a customer in Woolston WA1, your water supplier is United Utilities.

Since April 2017, business water customers have been able to switch water suppliers. You can find out if your business is eligible in our guide to switching water suppliers.

Woolston Water Frequently Asked Questions

Below we have answered the most commonly asked questions that customers in Woolston have about their water supply.

Frequently Asked Questions About Water in Woolston

Is the tap water in Woolston safe to drink?

Yes! The tap water is safe to drink in Woolston. You can rest assured that Woolston water meets high standards making it safe to drink. The UK Drinking Water Inspectorate has scored Woolston water quality 99.94% in overall mean zonal compliance, which means your water is safe to drink. It is not required to boil or filter Woolston water to make it drinkable.

Where does the water in Woolston come from?

There are three main sources of water that supply Woolston:

  • Surface sources - 93%
  • Groundwater sources - 6%
  • Mixed sources - 1%

Is the water hard in Woolston

While rainwater itself is relatively soft, water hardness can change through the water cycle. As rainwater filters through rocks, it picks up minerals, such as magnesium and calcium. The more minerals the water picks up, the harder is your water considered.

The water hardness in Woolston is fewer than 60ppm, that makes the water hardness in in Woolston is rated as soft water.

What does this mean?

The clean water supply to your home in Woolston contains low levels of minerals that cause hard water. soft water will give your clothes a softer feel, and your appliances will be more efficient which is good news for your wallet. There should also be less limescale in your appliances meaning they should not break down as often.

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You shouldn't need to use a water softener at your home in Woolston.

Woolston No Water

If you don't have any running water in your Woolston home, you will need to check if the issue is to do with your home plumbing or if the problem is a widespread issue affecting Woolston.

If there is no water at your Woolston home, do you only have no cold water or no hot water? If the problem is only affecting your hot water, the issue is probably going to be with your home plumbing and not a problem affecting Woolston.

If you don't have any cold water, not even a trickle, contact United Utilities for advice. In this case you should try the following tips:

  1. Look at the "In Your Area" sections on the United Utilities website for any explanations as to why you have no water.
  2. Have a look at the Twitter account for United Utilities, they will often tweet updates when there's a problem.
  3. Ask your neighbours whether they have the same issue as you.
  4. Make sure your stop tap is in the open position.

Woolston water leak or flooding

Woolston water problems could be anything from flooding or a leak, to a burst water main in your Woolston home. This means it's very important you know what to do and who to contact regarding a water emergency.

If you find a water leak or flooding that's not inside your Woolston property, you should try to do one of the following as long as it's safe to do so:

  1. Ring United Utilities regardless if the problem relates to wastewater or clean water.
  2. If you can go on the internet at your current location, go to the "report a leak" section of the United Utilities website and fill in the form to report the problem.

Why does the water in Woolston taste strange?

If you find the taste or smell is different with your Woolston water this may be due to one of the following reasons:

  1. Chlorination is a safe way to ensure hygiene throughout the pipe network.
  2. Seasonal changes can affect it by infusing your Woolston water with an earthy taste or smell.
  3. Plumbing can be a contributing factor to the taste of your water, adding metallic, salty, or rubbery hints to Woolston water.

If you have any queries or worries about your water's smell, taste, or appearance, you should get in touch with United Utilities using the contact information above.

Broadband in Woolston WA1

Woolstoninternet connected globe

The speed of your internet connection at your Woolston home depends on several factors such as:

  • Fibre availability
  • Proximity of the local telephone exchange
  • Location of the router in your home
  • Using wi-fi or ethernet connection
  • Which provider you have

Test how fast your internet is and see how it compares to the average broadband speed for Woolston with our fast and simple speed test.

Did you know that the average download speed in the UK is around 62.5Mbps?

Woolston Average Download Speed Woolston Average Upload Speed
115.90 Mbps 19.80 Mbps
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The internet connection type you have can affect your download and upload speed in Woolston. An FTTP is the fastest internet connection available in the UK at the time of writing, this has been rolled out to 31.83% of homes in the UK.

ADSL is the slowest type of connection, but for some customers in remote areas this type of connection is the only one available.

What should you consider when choosing an internet provider in Woolston?

In 2022, the internet is about as important as any other utility, maybe even more important. That means choosing an internet service provider can be unnerving. To ease the pressure, we've listed the four important points that you should consider when choosing an internet provider in Woolston.

Availability

The first point to bear in mind whilst choosing an internet provider in Woolston is what's available. Most homes in Woolston should be able to enjoy fibre or 'superfast' connections, customers who live in a rural location may have trouble getting fast broadband.

That being said, homes that have been built recently should be able to enjoy access to the FTTH because property developers will often choose to install the latest infrastructure when constructing new homes.

Type of connection

What kinds of internet connection are available in Woolston?

  • Fibre broadband
    • This is fastest connection that's currently available in Woolston
    • There are two categories of fibre broadband connections, they are known as 'Superfast' and 'Full Fibre'
    • Superfast broadband means the download speed of more than 24 Mbps.
    • A Full Fibre broadband internet connection has a faster download speed from 300 Mbps up to 1 Gbps.
  • ADSL or ADSL2
    • An internet connection that's delivered through a standard telephone line.
    • Slower speeds up to 24 Mbps.
    • High availability with for 99.9% of Woolston homes.
  • Cable
    • Speed that are the same as, or faster than, fibre broadband.
    • Only available with Virgin Media.
    • Availability can be limited in some parts of Woolston.
  • 4G/5G, Mobile, and Satellite Broadband
    • Speed depends on strength of the mobile coverage in Woolston.
    • Can be more expensive for heavy users without unlimited data.
    • Can tether to your smartphone without special equipment, though some mobile networks do not allow tethering.
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broadband connections options

Woolston broadband price

Woolston broadband bill

Another important consideration is the price you pay for broadband in Woolston. There are many providers offering a cheap introductory offer for new customers, but the price can quickly increase. We recommend you double check the terms and conditions of the deal before you sign up to a internet connection in Woolston. Some providers may even increase the price before your contract has finished. For example, recently there was a BT price hike which will be felt by millions of BT customers.

Woolston Broadband Reliability

The reliability of broadband in Woolston also needs consideration, with many people working from home either full-time or part-time, we need to have a reliable internet connection to do your work can be extremely important.

Then in our freetime we're playing online games with friends or streaming movies and TV shows meaning without an internet connection that's reliable at your Woolston home will be an important thing to consider.

Woolston broadband technical support

Our final tip, the customer service of your Woolston broadband connection is of utmost importance. You might never need to contact the internet service provider you choose, but should the need to contact them arises a high level of customer support that is able to solve your issue quickly and efficiently should be considered when making a decision for a broadband internet provider in Woolston.

Broadband FAQ

Our FAQ contains the answers to the most asked questions from customers in Woolston have about broadband internet.

Broadband FAQs

How fast is the broadband in Woolston?

The average speed of broadband in Woolston is:

Woolston Average Download Speed Woolston Average Upload Speed
115.90 Mbps 19.80 Mbps

What do ADSL, Superfast, FTTC, FTTH, and FTTP actually mean?

To put it in simple terms, this is the way of connecting to the internet.

  • ADSL: Asymmetric digital subscriber line - this type of connection has speeds up to 24 Mbps. However, the speed will be slower the further away you are from the telephone exchange.
  • Superfast: This type of fibre broadband has a download speed of at least 30 Mbps.
  • FTTC: Fibre To The Cabinet - this kind of fibre connection is first delivered to a green box on your street in Woolston, it's then connected to your house through your existing telephone line.
  • FTTP/FTTH: Fibre To The Premises/Home - This type of fibre connection is use 100% fibre cables to your Woolston property. This means it's very fast and extremely reliable. At present, 31.83% of UK home .

What speed internet is best for me?

That will be dependant on how you will use the internet. Take a look at this table for a general idea which speed you should take when signing up for broadband in Woolston.

Main internet uses Recommended Broadband Speed Maximum of 2 devices
Maximum of 2 devices Email, web browsing, working from home (WFH), light streaming, etc 10-25 Mbps Broadband
3-5 devices AAll the above, plus online gaming and 4K streaming 50-100 Mbps Broadband
More than 5 devices All of the above, streaming your own video content on the web or large file transfers 100+ Mbps Broadband

What's the difference between 2.4Ghz and 5Ghz WiFi?

2.4ghz and 5ghz are the two radio frequencies internet routers use to transmit the data between your devices. 2.4Ghz WiFi travels further, but transmit data at slower speeds. 5Ghz WiFi signals have a smaller radius, but will transmit the data between devices at faster rates.

What's the telephone dialling code of Woolston

Corded telephone area code Woolston

The telephone dialling code, sometimes called the area code, for Woolston is 01925. If you call someone in Woolston, and you are in a different area, you will need to add 01925 to the number you'd like to call.

How much does an 01925 Woolston call cost?

If you have calls included with your landline or mobile, the cost of the call should be included as part of your tariff. Without an inclusive calls plan, it should cost in the region of 10p per minute, plus the call set-up charge.

If you are uncertain whether you have calls included in your tariff, we recommend getting in touch with your provider before calling to avoid additional charges on your next phone bill.

How many telephone area codes are there in the UK? There's a total of 645 telephone area codes in the UK. Area codes in the UK can be three, four, or five digits long.

Electricity and Gas in Woolston

Residents in Woolston can choose their gas and electricity supplier, but regardless of which supplier they choose, the gas and electricity is going to be supplied and maintained by the local network operator.

We call them Distribution Network operators (DNOs) and they are the company that own, operates and maintains the infrastructure that supplies your Woolston home to the electricity grid and gas networks.

More often than not you will never need to ever contact the Woolston distribution network operator, but should you ever need to, you can easily find out which DNO is responsible for Woolston below.

Learn more about what a Distribution Network Operator (DNO) does in our Distribution Network Operator guide

Electricity Distribution Network Operator responsible for Woolston

The electricity distribution network operator for Woolston is SP Energy Networks - Merseyside and North Wales. You can find the SP Energy Networks - Merseyside and North Wales contact details in the table below:

SP Energy Networks - Merseyside and North Wales Contact Information
General Enquiries 0330 101 0444
Emergencies 0800 001 5400
Email customercare@spenergynetworks.com
Website https://www.spenergynetworks.co.uk/
Address Customer Contact Team, SP Energy Networks, 3 Prenton Way
Prenton

There are six electricity distribution network operators in the UK:

  1. Electricity North West
  2. Northern Powergrid
  3. SSE Networks
  4. SP Energy Networks
  5. UK Power Networks
  6. Western Power Distribution
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Power Generation near Woolston

There are no power plants within a 10 mile radius of Woolston.

Fossil Fuels

In 2021, 47.4% of the UK’s total electricity production was by burning fossil fuels. This came mostly from natural gas (42%) and coal (2.7%). Furthermore, a small amount was produced from other kinds of fossil fuels (2.7%). The electricity produced from fossil fuels does change each year.

Nuclear Power

Nuclear power accounted for 16.1% of electricity generation in 2021, this is expected to reduce in the next few years as nuclear power stations in the UK’s begin to close, only one will still be generating energy 2035. However, there are plans to build new nuclear reactors such as Hinkley Point C which is currently being built.

Renewable Energy

Renewable energy generated 40.3% of electricity in 2021, an increase from 29% in 2018. Renewable fuel is generated from souces such as hydro, solar, wind, and biomass. This is expected to continue rising as the UK aims to meet its net-zero targets.

Towns and Cities Near Woolston

You might be wondering which municipalities are within reach of Woolston, we've found the five closest municipalities to Woolston.

Closest five municipalities to Woolston
Municipality Distance from Woolston
Poulton-with-Fearnhead -
Latchford 1 miles
Stockton Heath 1 miles